Toyota of Downtown L.A.

great service! Amazing staff, went in for service and had a pleasant experience. Michael who helped me was very friendly and made everything very clear. Loved it! Amazing staff, went in for service and had a pleasant experience. Michael who helped me was very friendly and made everything very clear. Loved it! More

Great Job! From start to finish i am very satisfied with the job they have done on my 2003 Sienna. My vehicle was running very lean with check engine on idling v From start to finish i am very satisfied with the job they have done on my 2003 Sienna. My vehicle was running very lean with check engine on idling very rough could drive, but as soon as Michael looked at my car he took care of it within the time period, and as a result was perfect! I will always bring my Toyota to Michael, and knowing that his there for me I am confident everything will be taken care of.. Thanks Michael! More

The best I've been coming to Toyota of DTLA for years because I always have a great experience... and my car has 110,000 miles! I've worked with Michael severa I've been coming to Toyota of DTLA for years because I always have a great experience... and my car has 110,000 miles! I've worked with Michael several times including today -- and at each service step he explains what will take place clearly and why things need to be done. I feel like I'm getting the best care for my car. Plus Michael and the service staff take care of me... making sure that I understand the process, that I get a Lyft to where I'm going, and let me know the minute it's done or if they have a suggestion. Also, I always leave with a story and a smile on my face! More

Excellent service Excellent gent sales Elmer Herrera and recommended my family and friends this agent salesman thx helping me, qualify of places,personal #1 for me i Excellent gent sales Elmer Herrera and recommended my family and friends this agent salesman thx helping me, qualify of places,personal #1 for me i More

Uplifted my starting of the day!! First of.. Michael was very friendly since the start. Being so early in the morning that made it a more comfortable experience off hand. He took car First of.. Michael was very friendly since the start. Being so early in the morning that made it a more comfortable experience off hand. He took care of the paper work, quick and was social while doing so. A sense of humor while having to take care of car things is always a PLUS! So informative and honest! Thank you Michael! Everyone else that works here seems so nice and on it, they ask you if you have been helped! Even the maintenance lady was nice! **im making this my new service check spot other then where I bought the car!! 👍🏼👍🏼 More

Great purchasing experience The people at Toyota of Downtown LA were very friendly and helpful. Peter Kim did a wonderful job of answering our questions and processing our purch The people at Toyota of Downtown LA were very friendly and helpful. Peter Kim did a wonderful job of answering our questions and processing our purchase. Ji Suh, who was sitting next to us, also helped answer some our questions as well. Great teamwork! We were happy to find the model and color we wanted given that this particular model is in short supply throughout the area. We had a helpful gentleman (Sorry, I do not recall the name) who helped us with some pointers on the operation of the car. The car looked great after the car wash. Thank you very much for a pleasant car buying experience. More

Great For their kindness hospitality and with the professional way they treat you no regrets I hope that someone can experience the same as I did For their kindness hospitality and with the professional way they treat you no regrets I hope that someone can experience the same as I did More

Always amazing customer service! Since I bought my new Scion at downtown Toyota a couple years ago I’ve met a couple service advisors but nobody like Michael Briseño!! I always ask fo Since I bought my new Scion at downtown Toyota a couple years ago I’ve met a couple service advisors but nobody like Michael Briseño!! I always ask for him because of his excellent customer service. He always takes away my anxiety (that comes with cars) by answering all my questions, keeping me updated with the status of my car, and getting back to me promptly when I have a question about my car. I still get my car serviced and I always come back to downtown Toyota for ALL of my car needs because of Mike! He truly is the best! Jacqueline Perez More

Great Experience Toyota of Downtown L.A. provided a stress free environment when making my purchase. Esther was amazing and worked around our needs and schedule. We le Toyota of Downtown L.A. provided a stress free environment when making my purchase. Esther was amazing and worked around our needs and schedule. We left the dealer feeling valued and appreciated. More