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Toyota of Downtown L.A.
Los Angeles, CA
1,847 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,847 reviews
October 02, 2019
Good service This was my second car buying at Toyota and the service was the best. Since I arrived and pick my car to financing. I’m blessed to have gotten the hel This was my second car buying at Toyota and the service was the best. Since I arrived and pick my car to financing. I’m blessed to have gotten the help I did. More
by JESSICASAGASTUME10
Verified Customer
October 02, 2019
Professional yet friendly Ray Lewis was a genuine pleasure to work with. He knew his product and was very patient. Document signing with Jason went smoothly and efficiently. Ray Lewis was a genuine pleasure to work with. He knew his product and was very patient. Document signing with Jason went smoothly and efficiently. More
by CP3
Employees Worked With
Ray Lewis, Jason Park
October 01, 2019
Awesome! Raymond was very knowledgeable and patient. I would highly recommend him for anyone looking to buy a new car from Toyota. He was a real gentleman. Raymond was very knowledgeable and patient. I would highly recommend him for anyone looking to buy a new car from Toyota. He was a real gentleman. More
by C3
Employees Worked With
Ray Lewis
September 26, 2019
Ray was great Ray Lewis was great, I would recommend him to my friends. Ray was not pushy and was very helpful. Stayed late to help me get the paperwork done. Ray Lewis was great, I would recommend him to my friends. Ray was not pushy and was very helpful. Stayed late to help me get the paperwork done. More
by Ch6248943777
Employees Worked With
Ray Lewis
September 21, 2019
Repeat customer You only know you’re dealing with quality customer service from a business rep when you’ve interacted with them on multiple occasions and the service You only know you’re dealing with quality customer service from a business rep when you’ve interacted with them on multiple occasions and the service was consistently top notch. I’ve taken my car to the DTLA Toyota dealership 4 times and I specifically ask for Mike each time because he always delivers. He’s willing to work with you, isn’t pushy, and does a good job changing your outlook on a car dealership experience if you’ve ever had a negative one at a different dealership. If you have a Toyota that needs servicing, take it here and ask for Mike. More
by H
Employees Worked With
Michael Briseno
September 20, 2019
Purchase of my Brand New Toyota Tundra! Everything was great. Offered food and drinks, he was very nice and respectful. I Would defineatly recommend to anyone looking for a new car. Deserves Everything was great. Offered food and drinks, he was very nice and respectful. I Would defineatly recommend to anyone looking for a new car. Deserves a raise! More
by HERNANDEZ80701
Employees Worked With
Edgardo Perez
September 18, 2019
Helpful and great work Another body shop quoted me 4x more to the work that Mike did for me at Toyota of Downtown LA. Mike (Michael Briseno) was responsive and friendly. Ano Another body shop quoted me 4x more to the work that Mike did for me at Toyota of Downtown LA. Mike (Michael Briseno) was responsive and friendly. Another employee checked me in because I dropped my car off a day early. The second employee was also very kind and helpful. They also paid for my ride home. I am extremely satisfied with my experience and highly recommend Mike. Mike also went out of his way to look into parts and advise me on which one to order. More
by nsolomon
Employees Worked With
Michael Briseno
September 16, 2019
Great service Thanks to all who work with us, you guys give us great options, we didn't thought we were able to get our Rav4, we are very happy Thanks to all who work with us, you guys give us great options, we didn't thought we were able to get our Rav4, we are very happy More
by LUPE.ORTEGA9
Employees Worked With
Duban Barrios, Brian Lee, Israel Rodriguez
September 14, 2019
Amigable, professional atmosphere Came to Toyota of Downtown LA, looking for a reliable family car with my husband, Richard and Philip were great, understanding what we were looking f Came to Toyota of Downtown LA, looking for a reliable family car with my husband, Richard and Philip were great, understanding what we were looking for and answering all of our questions. I will definitely recommend friends or family to purchase a vehicle from this dealership. More
by MEJIAGLENDA
Employees Worked With
Richard Silva, Philip Kim
September 13, 2019
GREAT EXPERIENCE TOYOTA OF DOWNTOWN IS A GREAT TOYOTA DEALERSHIP I LOVED THE EXPERIENCE OF BUYING MY SON HIS FIRST PICKUP TRUCK .JORGE VALLE MY SALESMAN WAS REALLY FRI TOYOTA OF DOWNTOWN IS A GREAT TOYOTA DEALERSHIP I LOVED THE EXPERIENCE OF BUYING MY SON HIS FIRST PICKUP TRUCK .JORGE VALLE MY SALESMAN WAS REALLY FRIENDLY AND HELPFUL. THANK YOU JORGE. More
by LLANTERO123
Employees Worked With
Aman Abraham, Anthony Atilano, John Castro, Kenny Gutell, Shawn Hong, Jorge Valle
