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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,847 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,847 reviews

November 22, 2019

Toyota of Downtown LA is an awesome delarship I’ve had bad experiences with car dealerships and they are always get you to spend more but Toyota of Dtwn LA was very straight forward and will help More

by ANNALOU.VALERIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank and Marcel, Aurelio Lopez, Norma Juarez
Nov 24, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, David Shin - General Sales Manager

November 19, 2019

Great Service Best in class service from negotiations to doing paperwork. Courtesy, professionalism, understanding wants and needs, The best service I have ever h More

by michael.kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Bryan Kennedy, Philip Kim
Nov 19, 2019 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, David Shin - General Sales Manager

November 19, 2019

Amazing dealership Jin is the man! He helped me and my cousin get a truck! Will always recommend him to anyone looking for a Toyota, Give the man a raise! And Georges at More

by MARTIN_ALVAREZ09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georges Kalaja, Jin Chun
Nov 19, 2019 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown LA and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, David Shin - General Sales Manager

November 16, 2019

Awesome Tacoma TRD Sport My experience at Toyota DTLA was very satisfactory. All my questions were answered and I got the car I really wanted all thanks to the wonderful team More

by ARIN_KASPARIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Salimbangon, Aurelio Lopez, Norma Juarez, Martha Guzman
Nov 18, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, David Shin - General Sales Manager

November 15, 2019

Very competent staff who made me feel comfortable without a See above comment In addition I was impressed by Esther’s knowledge and the fact that she did not engage in high pressure sales techniques More

by AVIANDMARSHA
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mcgillivray, Esther Zhang
Nov 15, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, David Shin - General Sales Manager

November 14, 2019

Costco Auto Program was a Great Deal! I was able to finalize the details of the deal on my new Tacoma through email with Jin and all that I had to do was how up to complete the paperwork a More

by CPCAMP08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georges Kalaja, Jin Chun
Nov 15, 2019 -

Toyota of Downtown L.A. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, David Shin - General Sales Manager

November 07, 2019

Amazing team you guys have! Just to let you guys know that you guys have the best team ...also very helpful .tha k you so much for such a customer service and for helping me with More

by 112506.EV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Alvarado, Edgardo Perez, Roger Omine, Jorge Valle, Oscar Vega Ramirez
Nov 07, 2019 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager

November 06, 2019

Excellent service! Mike will be one of the reasons I will come back to Downtown Toyota for future service. He was friendly, professional and helpful. More

by Isam20
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Nov 07, 2019 -

Toyota of Downtown L.A. responded

We loved reading this review! Happy customers are our aim, and it appears Mike really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, David Shin - General Sales Manager

November 04, 2019

Nice place and employee The process was very easy, no hassle experience. The employees are nice and very comfortable to talk to whether is about the car or other stuff. The f More

by NOEL23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Salimbangon, Jin Chun
Nov 04, 2019 -

Toyota of Downtown L.A. responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, David Shin - General Sales Manager

November 04, 2019

He was very helpful and took his time explaining everything my car needed. He also suggested to me they have a flexible financial plan that I wasn’t aware of but it comes in handy when you’re on bu More

by Ycastro
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Nov 04, 2019 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager

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