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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,848 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,848 reviews

September 08, 2020

Great staff!! Loved the whole experience! Didn’t feel pressured at all. I will definitely be going back again very soon but specifically to the guys I know like Edgar Sanchez! More

by CKAITLYN05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Sanchez
Sep 10, 2020 -

Toyota of Downtown L.A. responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Toyota of Downtown L.A.. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

September 08, 2020

Jonathan Ruiz is the best! His brothers awesome too! As well as the gentlemen who helped me with financing. I had a wonderful experience, and this is the second time buying a car from Jonathan. More

by STEPHPUENTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Ruiz
Sep 10, 2020 -

Toyota of Downtown L.A. responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jonathan was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

September 02, 2020

Hank and the rest of the team we’re A plus , went to a dealer closer to me but had a terrible experience, drove a littler farther but definitely was worth it !! More

by EASTLA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank
Sep 04, 2020 -

Toyota of Downtown L.A. responded

Thank you for the feedback! We are happy to hear about your positive experience at Toyota of Downtown L.A., and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, David Shin - General Sales Manager - dshin@dtlamotors.com

August 29, 2020

got good service from sales rep Carlos.but the admin got good service from sales rep Carlos. but the admin depart. work is very slow, not better to wait there in this Panamic situation.. Thank you More

by GUPTAOPTOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
carlos
Sep 01, 2020 -

Toyota of Downtown L.A. responded

Thank you for the feedback! We are happy to hear about your positive experience at Toyota of Downtown L.A., and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, David Shin - General Sales Manager - dshin@dtlamotors.com

August 19, 2020

Excellent ServiceNorma is great Is am very happy with Excellent Service Norma is great Is am very happy with Downtown LA Toyota Dealership and Service Department Thanks to Norma and the service Depart More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Lopez
Aug 20, 2020 -

Toyota of Downtown L.A. responded

Hi Fred and thanks for the great feedback! We're very happy that Norma was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

August 18, 2020

Came in with no expectations and left happy with my new car Thank you Richard. Amazing work to get me what I needed. He went out of his way to find me the best deal. What can I say hes the best !! He was More

by Maria1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva- Internet Sales Manager
Aug 20, 2020 -

Toyota of Downtown L.A. responded

Maria, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Toyota of Downtown L.A.! Best, David Shin - General Sales Manager - dshin@dtlamotors.com

August 14, 2020

Great customer service I leased my second car through this dealership and my sales guy worked hard for hours to get me a deal I could manage and feel comfortable with. Hones More

by SHUMPHREY08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chun
Aug 17, 2020 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

August 13, 2020

My sales person Martha .... If you need a new car I recommend this dealer . Make sure you ask for Martha . She will definitely find you & your family a great deal . More

by HEIRAIZROSAS
Recommend Dealer
Yes
Employees Worked With
Martha G
Aug 13, 2020 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write this review. We are pleased to hear that Martha was able to provide an efficient and overall positive experience. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

August 12, 2020

Fast and easy service. They help me pick out the exact car that I wanted. They were also helpful when giving me all the information that I would need. More

by PCSONG95
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 13, 2020 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, David Shin - General Sales Manager - dshin@dtlamotors.com

August 06, 2020

New Lease on Tacoma Helpful staff members. I had prior phone conversation before I visited the dealership. So, I had less time waiting to complete all the paperwork. Car More

by DAVID@SIGNSPORTAL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla
Aug 10, 2020 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, David Shin - General Sales Manager - dshin@dtlamotors.com

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