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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,826 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,826 reviews

April 09, 2025

Dealership staff we interacted with, Shawn, Justine and James were excellent. They were professional, efficient and cordial. Really made the purchasing experience pleasant. Highly recommend them and th More

by brucehansell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales staff Shawn, Justine and James
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Apr 09, 2025 -

Toyota of Downtown L.A. responded

Thank you for your kind words, Bruce! We're thrilled to hear that Shawn, Justine, and James provided you with excellent service during your purchasing experience at Toyota of Downtown L.A. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Toyota of Downtown LA Team

April 08, 2025

toyota the downtown is really good everything is clear all the employees they are really nice More

by EMANUELL78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
vendor
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Apr 08, 2025 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Toyota of Downtown L.A. and found everything clear and our employees nice. We appreciate your feedback and look forward to welcoming you back next time! Sincerely, The Toyota of Downtown LA Team

April 08, 2025

Great service and the sales team are very respectful and great at what they do. More

by ake.maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duban
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Apr 09, 2025 -

Toyota of Downtown L.A. responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our sales team at Toyota of Downtown L.A. We appreciate your kind words and hope to see you again soon! Sincerely, The Toyota of Downtown LA Team

April 07, 2025

I’ve been coming to Toyota of DTLA for 7 years. This time the customer service was awful. I’ve had this service advisor before and he has the worst customer service/ attitude ever. He dismissed my More

by egalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toni Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us. We understand how important customer service is and appreciate your feedback regarding your recent visit to Toyota of Downtown L.A. Your concerns about the service you received and the attitude of the advisor will be taken seriously, as we strive to improve our standards continually. We value your loyalty over the past seven years and hope to regain your trust in the future. Thank you for your insights. Sincerely, The Toyota of Downtown LA Team

April 06, 2025

Carla our sales manager was very professional and easy to talk to Everybody was nice through the whole process. More

by Joboy57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla S
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Apr 06, 2025 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback! We’re thrilled to hear that our sales manager provided you with a professional and friendly experience at Toyota of Downtown L.A. Our team strives to make the car buying process enjoyable, and it’s great to know we succeeded. We look forward to seeing you again! Sincerely, The Toyota of Downtown LA Team

April 03, 2025

Very good service from the car salesman that helped us find a car we wanted. More

by Armando
Recommend Dealer
Yes
Employees Worked With
Erick Alvarez
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Apr 03, 2025 -

Toyota of Downtown L.A. responded

Thank you for the great review! We're thrilled to hear that you received excellent service from our sales team at Toyota of Downtown L.A. and found the car you wanted. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Toyota of Downtown LA Team

April 03, 2025

Super friendly staff! Very clean place! I am satisfied with my purchase! Will definitely recommend this dealer More

by CAROLINAROMAN82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin Villatoro
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Apr 03, 2025 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We are thrilled to hear that you found our staff friendly and our facility clean. Your satisfaction with your purchase means a lot to us at Toyota of Downtown L.A. We truly appreciate your recommendation and look forward to welcoming you back for any future needs! Sincerely, The Toyota of Downtown LA Team

April 03, 2025

Everyone was very nice and knowledgeable and mad my car buying experience wonderful. Dealership was nice and clean! More

by Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duban,Carla,Marcel,Oscar
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Apr 03, 2025 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're delighted to hear that you had a great car buying experience at Toyota of Downtown L.A. with our friendly and knowledgeable team. We take pride in maintaining a clean and welcoming dealership. We look forward to assisting you again in the future! Sincerely, The Toyota of Downtown LA Team

March 29, 2025

Excelent services siempre tranta bien a la gente les recomiendo ellos siempre ayudan cuando puedan More

by riodeglorialosangeles7
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Toyota of Downtown L.A. responded

¡Gracias por tu comentario! Apreciamos mucho que compartas tu experiencia positiva con Toyota of Downtown L.A. Nos alegra saber que nuestro equipo siempre te brinda el apoyo que necesitas. Esperamos verte nuevamente pronto y no dudes en recomendarnos a tus amigos y familiares. ¡Hasta la próxima! Sincerely, The Toyota of Downtown LA Team

March 27, 2025

Friendly and went out of their way to help me David and Esther were great with sales and financial assistance. Awesome More

by TORIJHEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and Esther
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Mar 29, 2025 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear that David and Esther provided you with great service during your experience at Toyota of Downtown L.A. Our team always strives to go above and beyond to assist our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Toyota of Downtown LA Team

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