Toyota of Downtown L.A.

Overall my experience was excellent from the internet sales rep Martha Guzman. It’s was a pleasure working with her she made our experience very smoothly. I highly recommend you working with them on your sales rep Martha Guzman. It’s was a pleasure working with her she made our experience very smoothly. I highly recommend you working with them on your next vehicle purchase. Thank you once again More

I'm very pleased to give my experience about the sales persons specially Christian Camarena he was awesome to explain everything about my new vehicle and I can give 100% satisfied his service. Thank you persons specially Christian Camarena he was awesome to explain everything about my new vehicle and I can give 100% satisfied his service. Thank you Christian Camarena you're the best what you're doing to give customers satisfaction. More

Awesome! The team at Toyota of Downtown LA is very helpful! Awesome! The team at Toyota of Downtown LA is very helpful! I would recommend a friend! The team at Toyota of Downtown LA is very helpful! Awesome! The team at Toyota of Downtown LA is very helpful! I would recommend a friend! More

Very professional, the person that helped me was very informative Martha was her name she was very nice she explained everything to me I would recommend her to my family and friends. informative Martha was her name she was very nice she explained everything to me I would recommend her to my family and friends. More

It was a good experience and grate help thank you guys for your help. Sincerely Francisco Gv… for your help. Sincerely Francisco Gv… More

Carlos Lopez was great for sales but financing with horrible. Victor was our guy and he was nice enough but he told me to have the lending bank USAA send the check to DTLA Toyota. We went in the next w horrible. Victor was our guy and he was nice enough but he told me to have the lending bank USAA send the check to DTLA Toyota. We went in the next weekend and he didn't have the check even though USAA sent it fed ex. We went home and waited a few days and Victor couldn't find the check even though someone signed for it. Victor said we couldn't have it wired now because it would take to long so we had the original check stopped and ordered a new one to be sent to our home so we could deliver it. Get to the dealer to deliver the new check and the front desk person said they don't take checks it needs to be made out to Toyota and go to Toyota. Victor told us to bring it in. Talked to a manger and he said we don't take checks but did call Victor at home and they ended up taking it. We think all is well now and we don't need to worry but no! We get the pink slip and it's in my name but the bank is not on the pink slip. Bank sends us a letter that they need the pink slip. Try calling DTLA Toyota and they say someone will call us back nope no call. Now we have to figure out how to fix the pink slip. More work more money for us. Would never buy a car here again. We have been having problems with the financing every step of the way. More

Good personal They serve you with a good personality. David was very kind and explained well all the questions I asked him. David was very kind and explained well all the questions I asked him. More

They heard us out knew what we wanted. They were Helpful and polite and still after they stop called to check how was it going with the new car They were Helpful and polite and still after they stop called to check how was it going with the new car More

My experience at the Toyota of Downtown LA it was pretty nice, neat and explaining all the details what I bought. The salesperson that i talked too. He is nice. I will describe you that person. He is tall a nice, neat and explaining all the details what I bought. The salesperson that i talked too. He is nice. I will describe you that person. He is tall and i think he is korean. I remember the last name of that salesperson. I think his last name Yu. I used to come and buy car here before. More

Tania was very accommodating and allowed us to test drive when we walked in. She negotiated the price we wanted and got the deal done quickly. Thank you. when we walked in. She negotiated the price we wanted and got the deal done quickly. Thank you. More