Back

Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,960 Reviews

2,960 Reviews of Toyota of Des Moines - Service Center

Sort by
February 02, 2025

I’m extremely satisfied the service provided by the Toyata dealer.I love to visit Toyata dealer. More

by MON_SUBBA2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Prompt and courteous service. Answered my questions and did not feel rushed. Waiting area comfortable and appreciated the coffee and treats. Service advisor very good. More

by loiscy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I needed same day help to replace the battery. My service tech was able to include us in the AM schedule. My wait time was less than 45 minutes. Thank you , S More

by Susan dunlap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I had issues with battery during recent cold snap. Toyota Service got me right in and even performed oil change and inspection and had me out the door in less than an hour. More

by str8talk00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I was able to schedule an appointment two days (not 2-3 weeks) in advance. Toyota of DSM performed the desired services, identified “next steps” and gave me a “heads up” about the extent and cost of the ne More

by jasgran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Fast and efficient. Great customer service. Positive experince with the service department Fair and honest. More

by Jill.m27977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Galvin
January 31, 2025

Jbn NBC MM m N k m I’m I’m I m N mop in C Bob C MM m B i More

by MONT.AKERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

There was a tire pressure light on on the dash and the explanation given for not fixing it was completely unacceptable plus I was charged for the tire rotation which should have been free because I had bo More

by REGGIE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabe Naylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

This place has a really nice environment, clean relaxing lounge and very courteous staff , mobile update to keep you informed on how there working on your car. More

by BORYREM21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Always great service, they are always prompt and courteous. I appreciate the video of everything that was reviewed and that they don’t try to upsell anything. More

by theresaswaim07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...