Toyota of Des Moines - Service Center

Fixed my AC while I waited for less than I expected. Justin was courteous and listened to what I needed. Justin was courteous and listened to what I needed. More

Always. Willing to answer my "stupid questions:. Knowlageable and informed. I was out of there in 1 hrs GREAT. %The only negative thing was that terribly r Willing to answer my "stupid questions:. Knowlageable and informed. I was out of there in 1 hrs GREAT. %The only negative thing was that terribly rude angry customer in the waiting room. Used very foul language at another customer . I hope the president of Toyota will send him a letter to "NOT EVER come back to Toyota for any reason!!!! PLEASE?? More

Good service. I like that now there are appointments available. Last year it was hard to find appointments available. We needed to wait even 1 or 2 months for an o I like that now there are appointments available. Last year it was hard to find appointments available. We needed to wait even 1 or 2 months for an oil change.One thing that I missed is the mechanicals reviews. In the past, usually the car was checked and suggestions about things to fix were given to keep the vehicle in excellent conditions. I think this service should continue. Thank you! More

I arrived 40 minutes early and left before my appointment time. My car was serviced and left neat and clean time. My car was serviced and left neat and clean More

Great experience every time. Very professional service members. Will be coming back for service in August Very professional service members. Will be coming back for service in August More

Very kind professional and correct ,responsible staff . Answered every question well explained.I would gladly recommend to everyone. Answered every question well explained.I would gladly recommend to everyone. More

I like this dealership because even though I was early, they took my truck right in and got it done. They finished the job early provided a shuttle service and I was on my way very quickly. they took my truck right in and got it done. They finished the job early provided a shuttle service and I was on my way very quickly. More

I am not longer an Iowa resident so was nat familiar with the dealership. The service exceeded my expectations. I was treated way better than my Tucson dealers VERY IMPRESSED. THANKS. the dealership. The service exceeded my expectations. I was treated way better than my Tucson dealers VERY IMPRESSED. THANKS. More

Very prompt service and friendly. Best service experience I have had in a long time. Best service experience I have had in a long time. More

When I arrived I was greeted by a kind young gentleman. I apologize, I forgot his name, I had opened my car door, he asked my name. I let him know why I had made my appointment. He then introduced me to I apologize, I forgot his name, I had opened my car door, he asked my name. I let him know why I had made my appointment. He then introduced me to Brock. Brock was very kind. He ket me know they would change my oil and rotate my tires, which was a nice surprise. He said it would be an hour and it was much sooner than that. I received a video through text of my car inspection. I forgot that at my last visit. It's a nice addition to the services that Toyota provides. I had a quick visit with one of Toyota's internet salesman, PJ Caffrey, a long time family friend. It's always nice to see a familiar face. Thank you for the kind, courteous service and taking good care of my Rav4. I appreciate your service. More