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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,499 Reviews

3,499 Reviews of Toyota of Des Moines - Service Center

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June 09, 2025

Very welcoming customer service ,and fast service . Wait tim is no loner than 45 minutes .I am very satisfied . More

by bobph79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Total scam. I would never buy a car from this dealership. Very unprofessional and all they care about is separating you from your money. They could care less abo More

by erikwilson123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Everyone was very friendly and professional. Our sales person Char listened to what we were interested in and answered questions in a thorough manner. She made every step of the process easy to More

by CARPENTERWHIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charliena Crewse
June 08, 2025

Fabulous customer service all around! While I own this car, I will go to Toyota of Des Moines More

by michvalley
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
June 08, 2025

Emily was very friendly & knowledgable. I appreciated the quick service and the lounge area was comfortable. More

by stegma2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

They were very thorough with explaining what they were doing and did it in the time they said and did a clean job ! More

by EDGINGTONA65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Murray
June 07, 2025

Thank you for your assistance to getting me back into my car. Never heard of rodents chewing on wires in cars except living in country. More

by Linda Bond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

They were just fine. Not too much more to say about the dealer service but they can do the work More

by bruce.norquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Worked me in with a damaged tire without an appointment. Only had to wait 35 minutes. More

by WILCOXMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

EVERY single person I encountered this visit seemed genuinely friendly and happy to help. Staff answered my questions with a smile and seemed eager to offer help. As a female at an auto-shop, I always More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
1
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