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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,505 Reviews

3,505 Reviews of Toyota of Des Moines - Service Center

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June 10, 2025

Great experience every time. Very professional service members. Will be coming back for service in August More

by FVMELON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel, in the service dept… five stars
June 10, 2025

Very kind professional and correct ,responsible staff . Answered every question well explained.I would gladly recommend to everyone. More

by DINO99ARSLANOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

I like this dealership because even though I was early, they took my truck right in and got it done. They finished the job early provided a shuttle service and I was on my way very quickly. More

by Paul
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

I am not longer an Iowa resident so was nat familiar with the dealership. The service exceeded my expectations. I was treated way better than my Tucson dealers VERY IMPRESSED. THANKS. More

by bmath3210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Very prompt service and friendly. Best service experience I have had in a long time. More

by Joseph.horton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

When I arrived I was greeted by a kind young gentleman. I apologize, I forgot his name, I had opened my car door, he asked my name. I let him know why I had made my appointment. He then introduced me to More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Very welcoming customer service ,and fast service . Wait tim is no loner than 45 minutes .I am very satisfied . More

by bobph79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Everything is good but no one said the tire air was good or not working so I don’t know if you checked it or not?? More

by sklawless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name he was nice but I don’t know if tire air is not working or what??
June 08, 2025

Total scam. I would never buy a car from this dealership. Very unprofessional and all they care about is separating you from your money. They could care less abo More

by erikwilson123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Everyone was very friendly and professional. Our sales person Char listened to what we were interested in and answered questions in a thorough manner. She made every step of the process easy to More

by CARPENTERWHIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charliena Crewse
1
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