Toyota of Des Moines - Service Center

Have dealt with Toyota of Des Moines on a few occasions, the staff has always been friendly and helpful, this time was no different. I'm thankful for this dealership and how straight forward they are with w the staff has always been friendly and helpful, this time was no different. I'm thankful for this dealership and how straight forward they are with what is needed done immediately and what still needs done but not life risking. More

Communication was lacking. Was never offered opportunity to view damaged part. Return shuttle driver badmouthed me right in front of me. Sales team unwilling to work toward alt Was never offered opportunity to view damaged part. Return shuttle driver badmouthed me right in front of me. Sales team unwilling to work toward alternate solutions. More

You continue to send email/text alerts to wrong person. My spouse sets up appointments and takes the vehicle in for service. It doesn’t make sense for me to receive confirmation alerts or real time alerts My spouse sets up appointments and takes the vehicle in for service. It doesn’t make sense for me to receive confirmation alerts or real time alerts while the vehicle is being serviced. We have tried multiple times to update our contact info and this continues to happen. More

Toyota of Des Moines always has fast, thorough and courteous service whenever I bring it here. I really hate surveys and this 15 word minimum stupid. I could have said the same thing in less words. courteous service whenever I bring it here. I really hate surveys and this 15 word minimum stupid. I could have said the same thing in less words. More

Excellent service, timely, not expensive, trustworthy. Good communication. Comfortable waiting area. No hassles. Always reliable Good communication. Comfortable waiting area. No hassles. Always reliable More

Very professional, very quick! We have purchased cars from and had them serviced at Toyota of DSM for probably 25 years. We have purchased cars from and had them serviced at Toyota of DSM for probably 25 years. More

They fixed my license plate did a Great job a little expensive for drilling two holes expensive for drilling two holes More

Everything about time prices, and very good service it’s one hundred true Olson they make me feel comfortable 👍🏽 one hundred true Olson they make me feel comfortable 👍🏽 More

After oil change vehicle was 1/2 quart low on oil. Makes me wonder about the quality of their help. Makes me wonder about the quality of their help. More

Excellent job. Extremely trustworthy. I drive 2 hours to go to this dealership. Worth the drive. Extremely trustworthy. I drive 2 hours to go to this dealership. Worth the drive. More