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Toyota of Des Moines
Grimes, IA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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By far, BEST customer service experience I've ever had purchasing a car. Steve was amazing. He had everything drawn up by the time I got there. All I had to do was test drive and pick out my color. I was purchasing a car. Steve was amazing. He had everything drawn up by the time I got there. All I had to do was test drive and pick out my color. I was at the dealership for about an hour, then out of there feeling so confident about my decision to purchase my brand new Toyota Camry. He also shared on numerous occasions the amazing service that Toyota provides for basic upkeep and offered to schedule my appointments. I will be scheduling my 5 month appointments and oil changes every 10,000 miles. I really enjoyed the text communication so I wasn't interrupted at work. I will tell everyone I know to work with Steve and go to Toyota of des moines for their vehicle needs. Also shout out to Joe who went through all the bells and whistles on how the car works. He also mentioned the service plan abd offered to set up my first appointment.This eliminates me messing around while I'm driving!!!! Steve even got me under my budget for payments and provided many options for me to choose for purchase. Thanks again Steve for helping me lease my first ever brand new car!!!!! I will be forever greatfull. Brianna Oleson More
I was very impressed with Toyota of Des Moines, this was my first car buying experience as a single women. I never felt pressured in anyway I was given great customer service and care from the moment I wal my first car buying experience as a single women. I never felt pressured in anyway I was given great customer service and care from the moment I walked in the door to when I left and there after. Everyone was patient and kind. Ryan was great to explain everything to me and how the process worked. The Service person that showed me the car before I left was great in explaining all aspects of the new car. The finance guy was great also, explained everything for me to understand, as again, this was my first time buying alone. I would defentily recommend Toyota of Des Moines to anyone. and I will defentily be back!!! Thanks so much. More
I am so pleased with my recent experience, and have told everyone just that. Having to buy a vehicle at this time (after an accident) was stressful and unexpected, and Brandon made the whole process so easy everyone just that. Having to buy a vehicle at this time (after an accident) was stressful and unexpected, and Brandon made the whole process so easy. I appreciated his friendly and honest manner, plus the large number of vehicles (in all price ranges) from which to choose. I have purchased two other vehicles from Toyota of Des Moines and this most recent experience just cemented why I returned. THANK YOU to the whole team!! and especially Brandon. I was happy to see that he got a larger office, he deserves it. More
Bob did a great job of showing me what was available. Went above what was requested to make sure I was taken care of. Provided great advice on what we were looking at. Went above what was requested to make sure I was taken care of. Provided great advice on what we were looking at. More
From the minute we walk into the door and even after - way after we get the service that's above and beyond. Steve always spends time with us and gets us the best deal he can. Then he hands us over fina way after we get the service that's above and beyond. Steve always spends time with us and gets us the best deal he can. Then he hands us over financing which also treats us with respect and also gets us the best terms he can. Then off to the service department which also spends time explaining all aspects of the car. You are all the best. We couldn't ask for anymore. We will be back. More
This is our third dealing with Ryan at Des Moines Toyota, and we are very comfortable with his "quick but direct, no-nonsense" way of buying a vehicle. I will continue to do business with him at every opport and we are very comfortable with his "quick but direct, no-nonsense" way of buying a vehicle. I will continue to do business with him at every opportunity. Al Clarke More
Fast, friendly & knowledgeable sales staff. Was looking for a quick purchase/transaction and they kept up with me, plus I got what I wanted. Steve Henigan is a rock star in the used vehicles sales looking for a quick purchase/transaction and they kept up with me, plus I got what I wanted. Steve Henigan is a rock star in the used vehicles sales and was cognizant and accomodating of my needs in purchasing another vehicle! The people that I interacted with more closely throughout the process were all very friendly and easy to get along with. FYI, this beats hands down the negative experience I had with this same dealership about 8 - 10 years ago upon returning from Seattle. More
Great experience, everyone was very helpful and I am very happy with my new vehicle! This is the fifth car my family has bought at toyota of DM and we love you guys. happy with my new vehicle! This is the fifth car my family has bought at toyota of DM and we love you guys. More
I really like Jo and would send friends and family to make a purchase thru her. She made an exra effort all the way around. I am thankful that my husband spoke to her first and kept her as the salespers make a purchase thru her. She made an exra effort all the way around. I am thankful that my husband spoke to her first and kept her as the salesperson. I was pretty nervous as this was my first car I have ever purchased and decided to get exactly what I wanted. Jo is very good at listening and picking up at what a person would like in a car. Karen More
This was a good experience ovderall. Scott was very helpful. The car could have been cleaned up a little better. There were a few stains on the seats that could have been removed and spots from the w helpful. The car could have been cleaned up a little better. There were a few stains on the seats that could have been removed and spots from the washing on the outside that we picked off. More