Toyota of Denton

Toyota has a rodent problem with their Soy based wiring, DO NOT BUY A TOYOTA DO NOT BUY A TOYOTA More

Extremely dissatisfied with their sales staff. They wasted my time and gas. Drove two hours! They were dishonest about market adjustment fees. They said they are not but definitely are marking up the wasted my time and gas. Drove two hours! They were dishonest about market adjustment fees. They said they are not but definitely are marking up the price of any vehicle disguising it as a vehicle transfer fee. It’s $3000+ added to the sticker price that already includes the delivery fee. Don’t waste your time. It’s happened to others, read Google and Facebook reviews. More

Overall the service is just average. My biggest complaint is that when you arrive at the dealership no one comes to greet you. Even when you have an appointment. I'm always made to wait even tho complaint is that when you arrive at the dealership no one comes to greet you. Even when you have an appointment. I'm always made to wait even though the employee is 5 feet in front of me. He/she does not even acknowledge you. Then even as a returning customer I'm made to feel that I've never been there before. I have to provide my vehicle details again like it was never captured in the system. Very frustrating and annoying. However, once the vehicle service is done it is okay. Thus, I give it a 3 for just average. I'd prefer to go to Toyota of Prosper and only use Toyota of Denton when I absolutely need to. Service is much better at Toyota Prosper. Someone actually greets you as soon as you arrive at the service entrance and they know your info when you arrive. More

Didn’t get a deal what so ever. But i couldn’t get the car elsewhere. Car was marked “sold” to me but when negotiating they said there was someone else interested in my car. Basically pressuring me to hur car elsewhere. Car was marked “sold” to me but when negotiating they said there was someone else interested in my car. Basically pressuring me to hurry and sign on that deal. More

Never again. The truck they sold us was not the truck we got. It was supposed to be a 6 cylinder (as per the documents) and the service manager pointed out a couple weeks later it was only a 4. We had to t got. It was supposed to be a 6 cylinder (as per the documents) and the service manager pointed out a couple weeks later it was only a 4. We had to take the truck back and start over. During the shopping experience we were told one thing only to be told something else at signing. The used sales manager was rude and arrogant. We were also mislead in financing. We asked to finance through DACU but finance said their Toyota rate was lower. We found out later it was not. We also were told the second truck we got was fully towing capable, a full towing package capable of 6000 lbs. It is not and the year and model did not even have the capabilities the sales person said it could do. We were very clear walking in the door what we needed. I do not trust anything this dealership says. More