Toyota of Del Rio

I took my tundra in to have the driver wiper repaired. The diagnosis was wiper arm and assembly. They then said I also needed to change the cabin filter which had previously been done recently by the sa The diagnosis was wiper arm and assembly. They then said I also needed to change the cabin filter which had previously been done recently by the same service department. Needless to say a windshield wiper repair for $750 was a bit much. I opted to not have it repaired and asked for my keys which took a bit. As I drove off I noticed that the wiper arm was now lower and not stuck in the middle of the windshield. I hit the intermittent wipe and the wiper was now working . I tried all speeds and the wiper was also working in each speed. What puzzles me is how can your service department quote a ridiculous amount for parts that were obviously not even the problem! Also if I would have chosen to leave it for repair I would have paid the ridiculous amount and would the work have actually been done. It leads me to believe that your mechanics who work on a commission should not try to scam the customers. Thankfully whatever they did fixed the problem, and it saved me nearly $800 if I would have left it for repair. More

The service was quick. The girls in the service Dept. Office we’re very friendly and helpful. They answered all questions as if they were service techs. Office we’re very friendly and helpful. They answered all questions as if they were service techs. More

We had a very good experience with Toyota Del Rio! Dakota, our salesman, Taylor, Ross and finance treated us with courtesy and respect! We are very happy with out Toyota RAV4 Hybrid. Dakota, our salesman, Taylor, Ross and finance treated us with courtesy and respect! We are very happy with out Toyota RAV4 Hybrid. More

Everyone was friendly & helpful. Overall great experience during my oil change appointment. I would have preferred that everyone keep their masks on at all times. during my oil change appointment. I would have preferred that everyone keep their masks on at all times. More

Entire service staff did a great job and Mike, Team manager, was excellent. My Avalon is now in the same condition as it was the first day I purchased it. manager, was excellent. My Avalon is now in the same condition as it was the first day I purchased it. More

Great service at maint Dept. Customer service in that Dept is great. They always listen to what I need or answer questions I have on veh Dept is great. They always listen to what I need or answer questions I have on veh More

Service staff is friendly and prompt with attention. Hope the sales staff meets this high standard. Have had my vehicle serviced several times, and service is consistent. Thank you! the sales staff meets this high standard. Have had my vehicle serviced several times, and service is consistent. Thank you! More

A great garage with an experienced and knowledgeable staff. Their team of mechanics were able to timely correct a recurring check engine light when other garages couldn’t. staff. Their team of mechanics were able to timely correct a recurring check engine light when other garages couldn’t. More

I can not give a honest rating, I did not take delivery of the vehicle like I was hoping for, also when talking to my sales rep he was very nice and respectful. I noticed that some employees did not acknow of the vehicle like I was hoping for, also when talking to my sales rep he was very nice and respectful. I noticed that some employees did not acknowledge me when they stared at you walking by. The deal was made by telling me its done, the sales rep was told by the manager its done at the price I wanted and giving a down payment. I was waiting and the deal was not done. They said I would have to wait until Saturday, so I told my sales rep they have until 12pm if not im taking my deposit and going somewhere else. So the true rating for the dealership is poor, until I see results. I was brought up when you give your word that is your bond. The sales rep is Ruben Flores he was nice and respectful. More

10/10 will visit again. Very helpful. Got my vehicle in 10/10 will visit again. Very helpful. Got my vehicle in and out In a timely manner. Very friendly explaining maintenance items that were needed. 10/10 will visit again. Very helpful. Got my vehicle in and out In a timely manner. Very friendly explaining maintenance items that were needed. More