Toyota of Cleveland - Service Center

Great Service Thanks for the great service and making an appt. on short notice! Everyone was friendly and several of the employees took time to talk to me and make Thanks for the great service and making an appt. on short notice! Everyone was friendly and several of the employees took time to talk to me and make suggestions on future servicing. More

Scheduled Maintenance I'm quite pleased with the scheduled maintenance and recall services performed at Toyota of Cleveland. There are closer Toyota dealers in my area but I'm quite pleased with the scheduled maintenance and recall services performed at Toyota of Cleveland. There are closer Toyota dealers in my area but I prefer Toyota of Cleveland over the others. More

Did not buy from me ... Not a priority Had consistent minor concerns with lights but once out of warranty was told the casing MELTED! I own 2011 Prius purchased out of state and was told b Had consistent minor concerns with lights but once out of warranty was told the casing MELTED! I own 2011 Prius purchased out of state and was told by current service manager no idea why it melted but implied it was because we had purchased where we purchased and that the other dealer was doing something wrong. Then charged us forty dollars to tighten a bulb. Very unprofessional and rude Plainly stated that his priority lays with who purchases from his dealership. No apologies . Not who I would choose to have as a part of my team Toyota! More

was met with fast and efficient service The service personnel was very friendly and professional. I was shown personally where the waiting area was and offered a coffee. Restroom and over al The service personnel was very friendly and professional. I was shown personally where the waiting area was and offered a coffee. Restroom and over all facility was very clean. More

Comprehensive and effective. Seeing how my van is a 2015 model, I figured there would not be issues. However, you guys are the best at meeting the consumer and getting the work d Seeing how my van is a 2015 model, I figured there would not be issues. However, you guys are the best at meeting the consumer and getting the work done promptly. More

Care for Car and Driver! Being from Chattanooga, I chose to wait while my 04 Camry was serviced, a somewhat lengthy wait due to the nature of the service. However, the time w Being from Chattanooga, I chose to wait while my 04 Camry was serviced, a somewhat lengthy wait due to the nature of the service. However, the time was made more pleasant by a lovely chair massage - an unexpected surprise, and example of this dealership's focus upon the customer. I bought my beloved car from Toyota of Cleveland 12 years ago and they've serviced it regularly; I trust this dealership and recommend it highly. More

# 1in my book Honor time of appointment as given ,no waiting when I arrive they take info and do the service required .I've never had to wait long ,if so they let u Honor time of appointment as given ,no waiting when I arrive they take info and do the service required .I've never had to wait long ,if so they let us use a loner. More

Servi e The best dealership I have ever experienced. Great work, friendly personnel. I live in Chatt. and I drive to Cleveland rather than go to others. The best dealership I have ever experienced. Great work, friendly personnel. I live in Chatt. and I drive to Cleveland rather than go to others. More

Great service! When I called to schedule service I was taken immeadiatly. When I arrived I was greeted and my concerns noted. A service personnel picked up my vehicl When I called to schedule service I was taken immeadiatly. When I arrived I was greeted and my concerns noted. A service personnel picked up my vehicle and within a very short time returned with information regarding my concerns. Mr. Peek explained my options and quickly had me ready to be checked out. The fees for servicing my vehicle was very resonable. More

service department experance I brought my wife's 2012 Camery, into service dept.,for a oil and filter change,plus,tire rotation.service personal was prompt,friendly and profession I brought my wife's 2012 Camery, into service dept.,for a oil and filter change,plus,tire rotation.service personal was prompt,friendly and professional.the wait time wasn't bad either. More