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Toyota of Brookfield
Brookfield, WI
2,940 Reviews
Toyota of Brookfield is proud to be a part of the Ed Napleton Automotive Group - a growing organization with more than 74 franchises in seven states. Ed Napleton is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks serving as a service technician, salesperson, finance manager, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Toyota of Brookfield proudly supports our local community through charitable donations. We have a spectacular selection of new Toyota cars, including the most popular Toyota models like the Toyota Corolla, Toyota Camry, Toyota Highlander, and Toyota RAV4. Our inventory manager can help you find you anything we may not have in stock. We thoroughly inspect all of our used cars before putting them on the lot and even offer an option on our website for you to message the technician that performed the safety inspection with any questions you might have about the vehicle.
Toyota of Brookfield has a large service department with 50 service bays to get you in and out as quickly as possible, while not cutting any corners. We have the largest amount of Certified, Master Certified, and Master Diagnostic Technicians in the area. There is no problem we can't figure out. Our finance department is second to none. We work with a large variety of banks to give you the most options to get financing for the car of your dreams.
Employment at Toyota of Brookfield is like no other dealership. We really cultivate a certain way of dealing with our customers. We start our salespeople out with several months of training and assign them a mentor to help them get up to speed. When they do encounter a customer, they know what to do and how to get the answers to any questions they may not know. This creates an atmosphere where our customers can feel safe and not pressured to do anything they don't want to do. Because of the culture we have created here, we have many salespeople, managers, and technicians that have been with us for over 10 years, some over 30 years. That means, after you've had a great experience with us, and you're ready for your next car, you can come back to see the same great salesperson or technician you worked with the last time. On top of creating a culture built on taking care of our customers, we also live by the motto of "Do The Right Thing Always", so we will always do what is right for our customers to give them the best possible experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
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Showing 2,940 reviews
February 13, 2026
Dima and the service tech were excellent. Dima was very knowledgeable and provided me with excellent advice. He went out of his way to service my car. He was honest, reliable, easy to reac Dima was very knowledgeable and provided me with excellent advice. He went out of his way to service my car. He was honest, reliable, easy to reach, and answered all of my questions. I had an excellent experience. Thanks! More
by Ben
Employees Worked With
Dima Aslanov
February 10, 2026
Service was quick and efficient. The service tech was welcoming and pleasant. I give him the highest rating. The service tech was welcoming and pleasant. I give him the highest rating. More
by Joyce
Employees Worked With
February 03, 2026
I am very pleased with my experience at Toyota of Brookfield. The staff is very friendly and helpful. I had great communication regarding the status of my vehicle that was ordered. Brookfield. The staff is very friendly and helpful. I had great communication regarding the status of my vehicle that was ordered. More
by Kcarlson6645
Employees Worked With
Kevin Rhiel
February 03, 2026
Basic maintenance and tire rotation, I was in and out in an hour. Kudos to Zach Schuett, Asst. Service Mgr. an hour. Kudos to Zach Schuett, Asst. Service Mgr. More
by C
Employees Worked With
January 24, 2026
Working with Kevin at Toyota of Brookfield was a painless and enjoyable. His knowledge and experience made my car buying process as smooth as it could be. I will be referring anyone I know in the market for and enjoyable. His knowledge and experience made my car buying process as smooth as it could be. I will be referring anyone I know in the market for a new car to Kevin More
by clay
January 19, 2026
The team of Kevin, Chris, and Jackson combined to make my experience exceptional. I am referring any one I know who is in the market for new vehicle to Kevin. His knowledge and experience shine. experience exceptional. I am referring any one I know who is in the market for new vehicle to Kevin. His knowledge and experience shine. More
by clay
