Toyota of Bowie
Bowie, MD
Filter Reviews by Keyword
By Type
Showing 435 reviews
Dealer Retracted price guaranteed I contacted Tom a manager at Toyota of Bowie and negotiated a price over the phone and once he spoke with his general manager he retracted his price. I contacted Tom a manager at Toyota of Bowie and negotiated a price over the phone and once he spoke with his general manager he retracted his price. They were extremely rude both he and Mr. Hess the GM and when I arrived at the dealership Hess was extremely rude and inappropriate. After an absurd scene was made the dealership honored the price that they quoted hours later. I was so disgusted that I was willing to go to another dealership and pay more money but my spouse couldn't pass up the offer because it was a steel since they messed up. I personally never received an apology from the GM. I would not recommend anybody buy a car from this place! More
Jose Reds was great Jose was excellent! He was polite and knowledgeable about the truck. He is all about customer service and knows what's important to the consumer. Jose was excellent! He was polite and knowledgeable about the truck. He is all about customer service and knows what's important to the consumer. More
Excellent Edbyn Lopez was very professional and knowledgeable. The service area was very clean and well maintained. I will definitely return to the Bowie locat Edbyn Lopez was very professional and knowledgeable. The service area was very clean and well maintained. I will definitely return to the Bowie location for my next service appointment. More
Excellent From the moment I pulled onto the lot to the moment I left, I felt very comfortable and well taken care of. Mr. Jose was very welcoming and took the From the moment I pulled onto the lot to the moment I left, I felt very comfortable and well taken care of. Mr. Jose was very welcoming and took the time to make sure I was more than okay with the decision I was making. We came in close to closing time and he did not rush me into making decisions I would regret later. Ms. Virginia is great, super friendly and helped a lot with selecting the right vehicle. Both are extremely honest, personable and knowledgeable about everything they do. Thank you! More
Great Service I brought my 2010 Toyota Highlander in to find out where water was coming from on my driver side floor. Bob Clodfelter is my service person and he pro I brought my 2010 Toyota Highlander in to find out where water was coming from on my driver side floor. Bob Clodfelter is my service person and he provided me with a free rental. He ordered a specialist to look at my car. I have been a consumer of Toyota of Bowie for years to get my vehicle service and I wouldn't think of going anywhere else. Thanks much! More
Very Pleasant We were welcome as we were family. It was like we were hanging out as a family, but was talking about business which was great. It took absolutely alm We were welcome as we were family. It was like we were hanging out as a family, but was talking about business which was great. It took absolutely almost no time. It was very much a pleasant experience. More
Awesome Customer Service We had previously purchased a vehicle from Toyota of Bowie Salesman, Jose Redd, and had received awesome customer service, so when we were in the mark We had previously purchased a vehicle from Toyota of Bowie Salesman, Jose Redd, and had received awesome customer service, so when we were in the market for another Toyota we knew exactly who to call. Once again, Jose Redd treated us with Outstanding Customer Service. I would highly recommend him to everyone in the market for a new or leased vehicle. Great Job Jose!!!! More
Customer Service at an All Time HIGH! Mr. German Alfaro! Thanks for being a blessing to me! You are the Best! My Highlander is running Great you kept your word! Thanks again! Mr. German Alfaro! Thanks for being a blessing to me! You are the Best! My Highlander is running Great you kept your word! Thanks again! More
Toyota of Bowie...a car buyer's dream Upon arriving at the dealership, we were warmly greeted by Mr Ricardo Walters (Sales Consultant).He asked for basic info and then proceeded to guide u Upon arriving at the dealership, we were warmly greeted by Mr Ricardo Walters (Sales Consultant).He asked for basic info and then proceeded to guide us around the showroom. My husband had purchased 3 trucks from Toyota but this was my 1st experience with Toyota and I had many questions. Mr Walters patiently answered my questions and assured that I would not regret my decision. More
Excellent Top Notch Service Experience! I just had my 2013 Corolla in for 40000 service check. German Alfaro ALWAYS goes above and beyond. I was concerned about a noise when driving. He imm I just had my 2013 Corolla in for 40000 service check. German Alfaro ALWAYS goes above and beyond. I was concerned about a noise when driving. He immediately had manager Tom Braun come and speak with me. Tom took my car out to listen for the thumping noise. He even took the time to call my brother to explain what the noise was. They made sure car was safe for me to drive! Safety first they both commented. They were both extremely kind and professional, I was not just another car ... In for service. I can't find enough words to describe how they made me feel! I know I left with a smiling face! I am very grateful for them both. They are both an asset to Toyota of Bowie Service Department. A million star rating for them both! N.Morris More