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Toyota of Bowie

Bowie, MD

4.4
630 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 630 reviews

May 10, 2012

Too bad there are no zeros. I went in with my mother in law to help her buy a Corolla. I spoke to a man on the phone who said he would give me X price which was about $200 less than I had anywhere else. More

by sharklazer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
More than one
May 09, 2012

We purchased a 2010 Nissan Altima on Sunday May 6, 2012. It was a pleasant experience free of the back and forth haggling and numbers games many people complain about at other dealerships. We would highly r More

by Beverly123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Pauly Sansone (Salesman)
April 06, 2012

This is the worst dealership in Bowie. Go somewhere else. I have no idea why they are even selling cars. The sales people do not even care. Tried to buy a car here and I was told that I could not afford to b More

by topetjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not even give his name
May 02, 2012 -

Toyota of Bowie responded

Thank you for posting your review. We are sorry to hear that you did not have a good experience. I would like to address it internally but I need more details. If you can please email me specifics. hgraham@cpautos.com Thank you, Heather

March 12, 2012

60k Service -- On Friday 3/9/12 I went to the toyotaofbowie.com and saw a deal 60k service for $195. That great, I made the appointment right away to drop my car off on Sunday. On Sunday, went to More

by bryian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember
May 02, 2012 -

Toyota of Bowie responded

Thank you for posting your review. We are sorry to hear that you did not have a good experience. I would like to address it internally but I need more details. If you can please email me specifics I would appreciate it. hgraham@cpautos.com Thank you, Heather

February 12, 2012

This is the second time I have purchased a vehicle from Toyota of Bowie. Both times, I received great customer service. This time, my financial situation was not as good as the first time. However, Bobby p More

by CDJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montressa Williams and Bobby Johnson
Feb 20, 2012 -

Toyota of Bowie responded

Thank you for taking the time to post your review! We really appreciate it! So glad you had a great experience. Enjoy your new vehicle! Cheers, Heather

February 07, 2012

Mrs Lavonne was very knowledgeable of the Hybrid engine and battery life, but best of all she was very accommodating to my needs. The selection of cars available in the lot was amazing and best of all she More

by Virginia Lesure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs. Lavonne Byrd
Feb 20, 2012 -

Toyota of Bowie responded

Thank you for taking the time to post your review! We really appreciate it! So glad you had a great experience w/Lavonne! Enjoy your new vehicle! Cheers, Heather

January 06, 2012

This rating is for the service department only. This rating is for the service department only. Purchasing the auto here was flawless. Nice dealership and friendly people. I didn't feel as thoug More

by Mr_Penkovki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
Jan 09, 2012 -

Toyota of Bowie responded

We are so very sorry to hear about your wife's experience at our store. We have searced for records based on your user name to no avail. Please contact me at hgraham@cpautos.com or our Service Director at service@toyotaofbowie.com We very much want to get more details and see what we can do to rememdy the situation. Thank you for alerting us. Heather

December 15, 2011

CONTRACT ISSUE: I purchased a 2011 Toyota Tacoma 4x4 after trading a 2011 Nissan Frontier Access Cab. The sale took place the third week of Sep 2011, however; CHASE Bank continued to call asking for py More

by CB2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
LaVonne "Linah" Byrd; Pat Cummingham; Skylar Butler; Victoria, Carol, Matt, George
Jan 09, 2012 -

Toyota of Bowie responded

As you know we are very aware of the issues at hand and we are very sorry that you did not have a good experience with us. There are more details to the paying off of the Nissan but for privacy concerns we will not post them here. And as you know, we are in the midst of working out the issue with the moulding. While many at the store were/are aware of the your issues, please know that is because many were involved in your transaction. This will in no way affect our relationship with you going forward in a bad way. We are working to make you happy and to solidify a positive relationship going forward. We look forward to seeing you here from service in the future. Heather

December 06, 2011

I LOVED MY EXPERIENCE WITH ANDREW, HE WAS VERY KNOWLEDGEABLE AND JUST AN OVERALL PERSON TO WORK WITH. I LOVED HIS PERSONALITY AND HOW HE GOES THAT EXTRA MILE TO ENSURE CUSTOMAER SATISFACTION. More

by LEELEE7140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 09, 2012 -

Toyota of Bowie responded

Thank you for posting your review - we are crazy about Andrew too! Enjoy your new vehicle! Cheers, Heather

November 04, 2011

Toyota of Bowie was a blessing to me. What an awesome of experience from the first email response regarding a question on a Toyota Highlander to my visit. Scott's great customer service and knowledge was a More

by SilverSurfer1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Snyder
Jan 09, 2012 -

Toyota of Bowie responded

Thank you for posting your review - we think that Scott and the rest of the staff are terrific too! Enjoy your new vehicle! Cheers, Heather

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