Toyota of Bowie

Great service, professional service team work,will come back agian for other services. Thank you all back agian for other services. Thank you all More

Scheduling was easy, convenient and quick. Service time took longer than expected but no complaints with the service. Service time took longer than expected but no complaints with the service. More

Very inefficient check in process. Because I was assigned to a clerk and she was helping someone else,I waited 10+ minutes to be checked in when there were at least 5 people chatting. Because I was assigned to a clerk and she was helping someone else,I waited 10+ minutes to be checked in when there were at least 5 people chatting. I only got checked in by another clerk once experienced my confusion about their process. More

I brought my 2021 Toyota RAV4 in for a recall service and ended up being upsold on over $1,000 worth of additional work. I spent 2 hours and 40 minutes there, only to be informed at checkout that the part ne ended up being upsold on over $1,000 worth of additional work. I spent 2 hours and 40 minutes there, only to be informed at checkout that the part needed for the recall wasn't available and I would need to come back at a later date. I'm struggling to understand why this wasn't identified when I initially scheduled the appointment or at the very least when the service started. Additionally, it's frustrating that this wasn't communicated before I was sold on the extra work. To make matters worse, after leaving the shop, I realized I hadn't been given the warranty card for the new tires I purchased. I had to turn around and spend another 30 minutes retrieving it, which only added to the frustration of an already disappointing experience. I took time off work to be there, and now I have to figure out how to take more time off to address an issue that should have been resolved today. I don't believe it should fall on me to confirm the availability of parts before an appointment, and I'm very upset about how this was handled. How do I trust Toyota of Bowie in the future for service or sales? To make matters worse, the receipt had a big note on it that if I had issues, I should email the service manager Edbyn Lopez- I did and haven't even had the courtesy of of a response in a week, so I'm posting here. Beware Toyota Bowie service.... More

We’ve been getting our car serviced at Toyota of Bowie for 4 1/2 years love the service department. Our service advisor is Micheal. I would recommend Micheal to anybody. He’s great professional and always for 4 1/2 years love the service department. Our service advisor is Micheal. I would recommend Micheal to anybody. He’s great professional and always let us know what we need and what we don’t need is more important. Doesn’t try to oversell us on Services More

I brought 3 car from toyata of bowie price is right get exactly what I want sales person eseptioional exactly what I want sales person eseptioional More

My service rep and the maintenance folks did a great job on my vehicle. I am a very happy man. on my vehicle. I am a very happy man. More

Advisor Memuna horrible. Will not go there if I have her again. Filter and oil change 8 am waiting more then 2 hour. If I can put no stars for rating I would Will not go there if I have her again. Filter and oil change 8 am waiting more then 2 hour. If I can put no stars for rating I would More

Great customer service. They were very communicative from beginning to end. The car was ready ahead of time. It was easy to drop it off and pick it up. They were very communicative from beginning to end. The car was ready ahead of time. It was easy to drop it off and pick it up. More

I like having my personal contact. Imani reaches out to me to schedule the service. The waiting area is clean and spacious. Imani reaches out to me to schedule the service. The waiting area is clean and spacious. More