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Toyota of Bowie

Bowie, MD

3.9
434 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 434 reviews

January 26, 2011

I say Erik Thompson is an absolute liar. He had stepped out, came back and gave five excuses to bring the price up. Lou as he claims him to be the general manager is very unprofessional and rude. He lacks More

by truth2be
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Dir Erick Thompson, Liar and Gen Mgr Lou, Unprofessional, Rude
January 18, 2011

Our purchase was based off the USAA generated price. My wife and I had done our research and determined that the price was a great price for the vehicle ($950 under invoice). Our sales person, Lavonne Byrd More

by E. Alonzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavonne Byrd (sales person); Renee (dont know last name) in finance, forgot the sales managers name
March 04, 2010

I have taken my car into Toyota of Bowie more than 6 times in the last couple of months for warranty work. The back windshield had to be replaced due a faulty rear defroster. They have also replaced TWO More

by jeh1212
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom - Service Manager
December 30, 2009

From the moment I stepped into the dealership we never felt welcomed nor valued. Our salesperson was cold and transactional, ala stepford style. We test drove a 4Runner and Highlander and was quite plea More

by specialk64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prefer not to go there!
November 20, 2009

some staff were just giving me a look when i first walked in. i had to stand idly for a few seconds before somebody entertained me. overall, buying from that dealership was not a happy one because i did not More

by redflag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
manager, salesperson
November 16, 2009

I have purchased a 2007 Camey SE from Toyota of Bowie back in 2007 and my experience with them was somewhat ok. When I went back to the dealership in Nov 09 to inquire about the 2010 Camry 2010, the s More

by luvnikki69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember and don't care!!
November 11, 2009

Short on time and one to keep a tight oil change schedule, I decided to take my 2007 Toyota FJ Cruiser to Toyota of Bowie to have my oil changed. I normally change my own oil to make sure that it is More

by Michael25nc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tom (Service Manager)
September 29, 2009

My wife and I wanted to purchase a Scion Xd. We got a loan from Bank of America (direct loan), was sent to Toyota of Bowie (BOA's "preferred" dealer), so we'd have a better rate on the loan and picked ou More

by eliryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo Akiyode
September 01, 2009

My overall experience with purchasing a Toyota Camry from Toyota of Bowie was wonderful. I never felt rushed or pushed into making a decision. My sales rep was very professional and very thorough in explai More

by gmg485
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cas Campbell (Sales), Joyce Kupperman (Cust SVC), Renee Bates (FInance)
August 02, 2009

My girlfriend had a bad experience here a few years ago, but maybe their staff/management has improved. I went with my mom to buy her a new car a few months ago. The salesman wasn't too pushy and very fri More

by whatethics
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nnamdi Ebere
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