Back

Toyota of Bowie

Bowie, MD

4.5
951 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

Directions

By Type

Showing 951 reviews

April 11, 2025

The attendant, Mr Grimes took time out to listen to my present concerns. He then looked at the data on his computer to see what was done at my last visit , then diagnosis . More

by JJ2603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Grimes
Apr 14, 2025 -

Toyota of Bowie responded

Hi, we're happy you found Grimes to be so supportive during your experience here at Toyota of Bowie. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2025

I have visited this dealership for the past five years for.scheduled maintenance The personnel has always been very professional and accomdatimg to the needs of.their customers. Keep up the Good Work More

by cheryleabenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad, Aaron Slaughter
Apr 14, 2025 -

Toyota of Bowie responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2025

I use Toyota of Bowie for service for my RAV4. Everyone in the service department is always easy to work with and makes sure the car is completed to my satisfaction. More

by alemberger9283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Funderburk
Apr 14, 2025 -

Toyota of Bowie responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 09, 2025

My new floor mat was severely stained by service personnel’s dirty oily shoes. I expected better from a Toyota dealership. Paper floor covering is normally used. This is inexcusable. More

by alvinpowell87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Slaughter
Apr 14, 2025 -

Toyota of Bowie responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Edbyn Lopez Service Manager Toyota of Bowie t (240) 927-4267 edbynlopez@toyotaofbowie.com

April 08, 2025

I’ve had issues in the past for 2 reasons: 1) I was advised to have certain services done, when they were unnecessary or not according to recommended mileage and 2) lack of attention to detail or exces More

by Mema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Grimes - Excellent advisor
Apr 11, 2025 -

Toyota of Bowie responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Edbyn Lopez Service Manager Toyota of Bowie edbynlopez@toyotaofbowie.com

April 06, 2025

Excellent customer service and great service on my vehicle. I have a closer Toyota dealership near my home but I drive further just to come to Bowie because of the excellent service. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morija
Apr 09, 2025 -

Toyota of Bowie responded

Hello Denise, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2025

I’ve had my vehicles serviced at this dealership since I purchased a ‘98 Avalon and one of the key reasons why is the trustworthy service advisors I’ve had the pleasure of working with. I’ve been working wi More

by AWooten226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Funderburk
Apr 08, 2025 -

Toyota of Bowie responded

Hi, thank you for your kind review; we are happy to pass your comments to Antonio Funderburk here at Toyota of Bowie! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2025

The only problem was that they didn’t have the part for my recalled bumper. The recall was made a couple years ago. I was surprised that they didn’t stock the part. I have to come back when it is ordere More

by wmlogan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amani
Apr 09, 2025 -

Toyota of Bowie responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 04, 2025

Service was very efficient. People were friendly. Mr. Jose Perez was very helpful and kind. Thank you so much! More

by HV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Perez
Apr 07, 2025 -

Toyota of Bowie responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2025

Found the type of car I was on the market for and a great price. The customer service was outstanding and they made the process so smooth. Even with a little hiccup they accommodated me the great customer se More

by gr8one09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Kerry, Remi
Apr 05, 2025 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

...
43
...