Toyota of Bowie

This dealership is (or was) part of the AAA buying plan. AAA sent me quotes for the Toyota I specified, along with the names of 2 contacts at this dealer. I called the first contact, Joe Laney, and was disc AAA sent me quotes for the Toyota I specified, along with the names of 2 contacts at this dealer. I called the first contact, Joe Laney, and was disconnected before speaking with him. I then called the second contact, Lavonne Byrd, and again was disconnected before speaking with her. Needless to say, i bought my new Highlander from a dealer with better customer srvice (within the next 10 days). This dealership claims, "WE DARE TO BE DIFFERENT BECAUSE WE STRIVE TO DO BETTER". They have a lot of striving to do! Not recommended! More

I called and specifically asked about a 2007 Honda Odyssey that is still listed on their site. Still listed on Cars.com, still listed and relisted on Craigslist and the car was sold over three weeks Odyssey that is still listed on their site. Still listed on Cars.com, still listed and relisted on Craigslist and the car was sold over three weeks ago. I came from VA to look at this car. I was told yes this car is still here on the lot and available. I even had the salesman check to see if it had had it's timing belt changed since the Odyssey had 86K miles listed on it and they are due for a change. He said he would check. He claimed he couldn't find out, but that if it had not been changed he would definitely make sure I was compensated with a lower price and/or having someone do the work. Can't tell you how many times I said Odyssey. I get there and he goes looking for the Odyssey and can't find it. I overhear the other salesman saying it was sold over three weeks ago. After walking around the lot, he then said Oh I thought you said CRV. What??? Never did I say anything like that. Now that you know the car has been sold, why did you relist it yesterday on Craigslist? Why is it still...after three weeks listed with Cars.com and on your own website? I hate being lied to. Avoid this dealership! They'll put up an ad just to get you to come out. I didn't even get an apology. No compensation for driving all the extra miles. Nothing. I'll share this with everyone I know. More

I bought a 2007 Dodge Nitro from Toyota of Bowie in mid February and when I got the there was a light on in the car I was told it was normal for the Nitro I took it back three times about this issue and ea February and when I got the there was a light on in the car I was told it was normal for the Nitro I took it back three times about this issue and each time I was tilt it was fine. I took the truck somewhere to be serviced just for a oil change and the place I took it to said I needed new tire, brake pads, and a alignment 800 dollars worth of work. I called Toyota all day last friday no one has called me back yet and its Tuesday evening. I am disgusted with the service and will NEVER recommend them to a soul and if I know someone looking for a car I will tell them to stay clear of Toyota of Bowie Used cars. The new car side is great but used sucks. I wonder if I will ever here from them. I can't wait becausebone of my tires blew and had to take it somewhere but never there again. BEWARE! More

First contact was good and salesman (Ronnell) was very nice. Subsequently called about price advertised in Washington Post for a RAV4. Dicussed details and was assured of pricing details (vehicle price, nice. Subsequently called about price advertised in Washington Post for a RAV4. Dicussed details and was assured of pricing details (vehicle price, freight, processing, rebate). Upon arriving at dealer to complete deal was advised that price included a $1,000 rebate for recent college graduate which did not apply to us. We had specifically discussed this before we went back. Left dealership and bought RAV4 at another Toyota dealer. More

I bought a new Yaris from Toyota of Bowie on Mar. 13 and traded in my 13 year old Corolla (199,000 miles). The sales person, Scott Snyder, was great in every way. He invited me to test drive the car on a go traded in my 13 year old Corolla (199,000 miles). The sales person, Scott Snyder, was great in every way. He invited me to test drive the car on a good route with a lot of variety--Interstate highway, two lane road with hills and curves, etc. He was very knowledgable and provided a lot information about the car, the engine and the safety systems. I absentmindedly left $10 in quarters in my trade-in car, but the next day he made sure I got the quarters back. During the sale I opted out of the undercoating/paint sealant/fabric protection. I found everybody in the dealership to be friendly and professional. I was very happy with the price. And I'm extremely happy with this new Yaris! It's fantastic in every way. My mileage so far, manual transmission, ranges from 37.5 to 39.5 mpg (my commute from Columbia to DC includes I-95). I'm happy to recommend Toyota of Bowie. More

My car buying experience was wonderful, Mr. Snyder was patient & kind. I took my time & answered all of my questions & concerns. I was able to get the car I wanted @ a price that was in my budget. I will patient & kind. I took my time & answered all of my questions & concerns. I was able to get the car I wanted @ a price that was in my budget. I will refer Scott & the dealership to all of my friends & family. More

Tim contacted me on a Saturday after I had submitted an internet inquiry about a particular Highlander. He told me about the SUV on the lot and gave me pricing, after I had indicated to him that I had tes internet inquiry about a particular Highlander. He told me about the SUV on the lot and gave me pricing, after I had indicated to him that I had test driven another Highlander at a different dealer & received a lower pricing quote he said he would speak to the manager about the pricing and get back to me. Tim called me back immediately & told me that Toyota of Bowie would honor the price I had received from the other dealer. When I indicated that the color combo that was currently available on the lot was not what I wanted, he found out that the dealership was scheduled to receive a Highlander in the exact colors that I had spent 2 days contacting other dealers about. Tim kept me informed, contacting me several times about the status of the anticipated delivery. Once the Highlander had been delivered, he contacted me again to see when I could come in to see and test drive the SUV. From the first contact on Saturday to signing the papers on Tuesday I was very impressed with everyone involved in the transaction. I highly recommend the NEW car sales team at Toyota of Bowie. Everyone we dealt with took their time to make sure we understood everything about the Highlander, its options, the financing and warranties, and that we were happy with our experience. However, I would suggest staying away from the used car sales department. I felt like my husband had purposely been mislead about the pricing of a vehicle over the phone just to get us in the door. Unfortunately the person he was dealing with fit the stereotype of your typical used car salesman. More

My husband and I had been looking for a car for some time and through some persuasive emails from Andre Gistanner we decided to come into the dealership to take a look at a RAV4. When we arrived we found ou and through some persuasive emails from Andre Gistanner we decided to come into the dealership to take a look at a RAV4. When we arrived we found out Andre had a family emergency but he had a co-worker Drew look after us and he did a great job. To our very big surprise, Andre returned to the dealership to make sure we were happy with what we saw and if we would be interested in purchasing that day. Through some very tough negotiating, which was handled very professionally, and encouraging words from Andre, we ended up with a deal we could live with. Andre remained at the dealership till the end, which was 10:30pm that night, and we had found out was actually his day off, just to make sure we left as happy customers. We would definitely recommend Andre, Drew, the finance team and the dealership if someone is looking to purchase a Toyota. Great Job! More

After an internet search, Tim contacted me re: my interest in a new Camry. I came in an hour later and spent about 4 hours with Tim. During that time, Tim was very helpful. I test drove several car interest in a new Camry. I came in an hour later and spent about 4 hours with Tim. During that time, Tim was very helpful. I test drove several cars, and with Tim's help, I narrowed down my choices. Then, I had my wife come in, and once again Tim took us for a test drive. By then it came down to color choice. It took tim less than five minutes to find the car - a silver Camry XLE V6. Tim did a grest job. The normally stressful process was actually quite enjoyable. Thanks to Tim. More

My wife and I had a very positive expereince last Saturday with Toyota of Bowie. We purchased a new Prius and traded in our Ford Mustang. The pricing on both cars was good and the service was very Saturday with Toyota of Bowie. We purchased a new Prius and traded in our Ford Mustang. The pricing on both cars was good and the service was very satisfactory,. It was a pleasure dealing with Joey. Peter Kyle More