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Toyota of Bowie

Bowie, MD

4.4
783 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 783 reviews

October 07, 2025

Good customer service, attentive and professional! Always good customer with Mohammed. The waiting room is pleasant and relaxing, I would consider purchasing a car from there when needed. More

by Odie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter, Rose Bayat
Oct 09, 2025 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 04, 2025

I had a great experience working with Moussa Doumbouya at the dealership. He was very professional, patient, and helpful throughout the entire process. Moussa took the time to answer all of my questions, exp More

by Jeannette S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moussa Doumbouya
Oct 07, 2025 -

Toyota of Bowie responded

Hi Jeannette, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Bowie! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2025

Horrible service. No hello or eye contact or smile maintenance and oil change service. Did not fix tire pressure as asked 3 times. Even though stated that they took c More

by Amit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl
Oct 07, 2025 -

Toyota of Bowie responded

At your convenience, please reach out so that we may discuss the circumstances. We have no record of a visit under the name you provided. Thank you, Dave Gruner - General Manager Toyota of Bowie | (240) 927-4200 | dgruner@group1auto.com

October 03, 2025

Good customer service. I had a great experience dealing with them. They gave me a good discount More

by rmloyola917@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos. Joel Arajo
Oct 04, 2025 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2025

From the moment I called to getting in the same day. I even drove to the wrong dealership (my mistake) and they still accommodated me and they stayed open later than needed! Overall amazing experience f More

by mrvn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adeniyi
Oct 04, 2025 -

Toyota of Bowie responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Bowie! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2025

I always get good customer service with Karl , my only issue is how long I'm at the dealer and how long it takes for my vehicle to be ready , I know you guys be busy , and I know i can get a ride home and More

by kipchase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl
Oct 08, 2025 -

Toyota of Bowie responded

Thank you for your kind words and for recognizing Karl for his great customer service. We truly appreciate your patience and understanding regarding the wait time during your visits. We know your time is valuable and will use this feedback as we continue to look for ways to make the process more efficient. Thank you again for your feedback and for being such a valued customer. Toyota of Bowie - (240) 927-4250

September 30, 2025

They are always very accommodating whenever i need a next day appointment and imani is always very helpful and nice More

by Abrilist01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter, Rose Bayat
Oct 03, 2025 -

Toyota of Bowie responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2025

Daniel Cookson was impeccable and will be missed when he retire. Offer car service when he found out the service will take longer. Great customer service! More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Oct 04, 2025 -

Toyota of Bowie responded

Hello Mary, we're happy you found Daniel to be so supportive during your experience here at Toyota of Bowie. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2025

The people that come to your car are rude. It took forever to a oil change More

by sarah.simpkins30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Slaughter
Oct 04, 2025 -

Toyota of Bowie responded

We’re sorry for your poor experience. Your feedback is very valuable and will be used to help train and motivate our team in the future Dave Gruner - General Manager Toyota of Bowie | (240) 927-4200 | dgruner@group1auto.com

September 25, 2025

Best for car purchase and service later. Thanks . Great waiting area. Good shuttle facility for drop and pick. Timely service. Very helpful and courteous More

by Mohammad Waseem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl, Aaron Slaughter
Sep 27, 2025 -

Toyota of Bowie responded

Hi Mohammad, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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