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Toyota of Bowie

Bowie, MD

4.4
627 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 627 reviews

June 01, 2025

The service department is comprised courteous, friendly, thorough, respectful, and timely personnel. The facility is clean and there are several waiting rooms in the customer lounge area. Also, it is easy t More

by Tateeana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Funderberk
Jun 03, 2025 -

Toyota of Bowie responded

Hi Tateeana, thank you for taking the time to leave a review for us at Toyota of Bowie. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Bowie!

May 31, 2025

Me pareció bien la atención, me gustó el el tratamiento a la gente está todo bien, le doy calcificación 10, me gustó todo More

by pandaManuel20015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter, Rose Bayat
Jun 03, 2025 -

Toyota of Bowie responded

Hola, gracias por sus elogios y amables comentarios sobre nuestro equipo. Si necesita algo más, no dude en llamarnos o visitarnos. ¡Que tenga un excelente día!

May 31, 2025

Very professional this store is one of the best stores the area completely the best More

by tjohnson0304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Jun 01, 2025 -

Toyota of Bowie responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Was able to book appointment, with ease. The appointment went smooth they were able to get vehicle in and out of the service department without delay More

by Kosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Jun 01, 2025 -

Toyota of Bowie responded

Hello Kosh, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2025

Dan Cookson was great, however, the mechanics need to improve in quality assurance checks and ensuring floor mats are replaced, the speedometer is returned to the original setting, and other settings. More

by latrise1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter, Rose Bayat
May 31, 2025 -

Toyota of Bowie responded

Hello, we're happy you found Dan to be so supportive during your experience here at Toyota of Bowie. We do hope we can be of assistance in the future. Take care!

May 28, 2025

I come to th8s dealership for oil changes. Not too bad. Service Center needs some improvement. Oil change appt should not take 4hrs. The Service reps may need more training on courtesy and a l More

by AJ
Workmanship
Recommend Dealer
Yes
Employees Worked With
Devin but supposed to be Imani
May 29, 2025 -

Toyota of Bowie responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. General Manager jnegrete@Group1Auto.com

May 28, 2025

Very impressed with the dealership. Representative met me T the door and stayed with me the entire time and answered all questions willingly. More

by aafrazier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales
May 30, 2025 -

Toyota of Bowie responded

Hello Aafrazier, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

May 28, 2025

We had a fabulous experience- professional, courteous. Mr Grimes is excellent service representative. Thank you! More

by melindajbaldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Grimes
May 30, 2025 -

Toyota of Bowie responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2025

Staff is professional and good. .only took time..every thing perfect. thankyou..Will recommend to people. More

by dorobuchee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
May 28, 2025 -

Toyota of Bowie responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Bowie! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 24, 2025

The efficiency and professionalism displayed are truly commendable. Knowing the service was completed quickly while maintaining a friendly atmosphere is reassuring. This combination of speed and positiv More

by kawwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imani
May 24, 2025 -

Toyota of Bowie responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.