Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Bowie
Bowie, MD
435 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 435 reviews
December 23, 2014
Professional, Kind and Helpful Service In the hustle and bustle of the holiday season, the last thing I wanted to see was my check engine light on! After calling the service department, I r In the hustle and bustle of the holiday season, the last thing I wanted to see was my check engine light on! After calling the service department, I received a next-day appointment and was seen promptly upon arrival. My usual service contact, Aaron Slaughter, was professional, kind and helpful, as always. He kept me abreast of the auto issue and had me in and out in no time. Aaron treats customers as valuable stakeholders: he listens to concerns, he calls you by name, he finds a satisfactory solution, and he works to ensure customers have enjoyable experiences. Being treated as a valued customer is one way to ensure my continued commitment to Toyota of Bowie. Thanks and Happy Holidays! More
by miabrussell
Employees Worked With
Aaron Slaughter, Aaron Slaughter
December 22, 2014
Professional Very professional, reviewed everything with me and explained all that was done in a simple term tat was easy for me to understand. He helped me under Very professional, reviewed everything with me and explained all that was done in a simple term tat was easy for me to understand. He helped me understood what was being done with the car. More
by Happy Customer
Employees Worked With
Aaron Slaughter, Aaron Slaughter
September 12, 2014
"Satisfied Customer" I just wanted to thank Mr. Aaron Slaughter again for his professional and courteous service. He went above and beyond to make sure that I was sati I just wanted to thank Mr. Aaron Slaughter again for his professional and courteous service. He went above and beyond to make sure that I was satisfied. More
by reva.ware.1
Employees Worked With
Aaron Slaughter, Aaron Slaughter
September 10, 2014
Most Polite, Professional and Caring Assistant Serv. Manager I just wanted whoever is the supervisor of Mr. Aaron Slaughter should be proud of his professional service . . . . and he's a young man too. I was ver I just wanted whoever is the supervisor of Mr. Aaron Slaughter should be proud of his professional service . . . . and he's a young man too. I was very impressed of his greeting and first response of asking can he help me with anything. I replied that the service guy I normally see if not in today. He said quickly with a professional and friendly attitude that he would take care of me in the absence of the guy I normally. relate with. Mr. Slaughter took care of me as if he known me for years. I think, if you offer it that he should be nominated as the Assistant Service Manager for the month. He made me feel extremely welcomed this morning. I've been coming to Toyota of Bowie for many years and just like the service, but it appeared special for some reason this morning. Perhaps because of Mr. Slaughter's customer service personality. It means a lot!!!! I will continue to have my car serviced here at all times. Thanks!!!!!!! More
by BoothCon
Employees Worked With
Aaron Slaughter, Aaron Slaughter
September 08, 2014
Horrible Do NOT under ANY circumstances EVER take your car here. Not only did they lie about have loaner cars (not loaners, but rentals) making my wife have to Do NOT under ANY circumstances EVER take your car here. Not only did they lie about have loaner cars (not loaners, but rentals) making my wife have to walk 5 miles to the metro because of this, but they also misdiagnosed the car completely and tried to fight it even after another dealership assured them they were wrong. Then after having to chase them down to get a refund (I was assured I would be getting a call that day) two weeks later still no call. So I of course have to call them again and chase down the refund. So what do they offer as way to make up for all this mess? One oil change for free. HA! More
by Carmin Ruggiero
Employees Worked With
Service Manager
September 04, 2014
"Easy Breezy" I scheduled my appointment over the phone, and I was impressed with the flexibility of this place...In past experience I've strayed from busy dealersh I scheduled my appointment over the phone, and I was impressed with the flexibility of this place...In past experience I've strayed from busy dealerships for the sake of my wallet and time. With the Bowie service dept-they make me feel comfortable with the work being performed and are usually pretty accurate with the time my car will be done. I have dealt with Miss Hennigan a couple times and each time she never falls short of meeting my expectations. She is patient and listens to my needs/concerns. Overall I love my Toyota and the Bowie service department, they keep me coming back!! More
by ajcm1021
Employees Worked With
Christina Hennigan
August 15, 2014
A Customer for Eight Years I have been a customer here for 8 years, have purchased two cars, and have had all my vehicles serviced at this dealership. Obviously, I have been ex I have been a customer here for 8 years, have purchased two cars, and have had all my vehicles serviced at this dealership. Obviously, I have been extremely pleased with both the buying experience and servicing of my cars. Both service and sales personnel have been professional, courteous, and friendly. On my last buying experience, Marcus Gibbs and Tony were very helpful, making the process easy and hassle free. More
by brice.gilson
Employees Worked With
Marcus and Tony (pre-owned sales)
August 05, 2014
Great Customer Service! Under the Toyotacare program it was easy to schedule my 15,000 maintenance service which was at no charge. I was out within an hour and got a free ca Under the Toyotacare program it was easy to schedule my 15,000 maintenance service which was at no charge. I was out within an hour and got a free car wash also, both inside and out! My service manager, Sharon, was very friendly and kind. She explained everything and got me out when she said she would. I have had nothing but a great experience with everyone I have worked with at the dealership since buying my first car from them a few years ago. I bought a second car this past November and continue to receive great service at Toyota of Bowie. More
by Ricks13
Employees Worked With
Sharon Surles
July 31, 2014
Good experience Anthony was very nice and helpful. He was very thorough and made my car buying experience a breeze. I will definetly reccomened him to anyone getting Anthony was very nice and helpful. He was very thorough and made my car buying experience a breeze. I will definetly reccomened him to anyone getting ready to buy a car. More
by Britt.marie
Employees Worked With
Anthony Vanchieri
July 26, 2014
Excellent I give them An A plus. Anthony F. Vanchieri Sr. was wonderful. I had a great experience throughout.. I would most definitively go through them again. I give them An A plus. Anthony F. Vanchieri Sr. was wonderful. I had a great experience throughout.. I would most definitively go through them again. I went 30 miles out of my way because of their service. I have many more dealerships closer to where i live in the Columbia MD area. More
by Hcardona
Employees Worked With
Anthony F. Vanchieri Sr.
