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Toyota of Bowie

Bowie, MD

4.6
1,205 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 1,205 reviews

October 15, 2026

Justus and Alendra ( I believe that was her name) were amazing!!! They were helpful, polite and friendly!!! I came without an appointment and Justus got me in and out quickly!!! Highly recommended!!! More

by erikajones99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justus!!!, Aaron Slaughter
Oct 16, 2026 -

Toyota of Bowie responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota Bowie! Please don't hesitate to reach out if there's anything additional we can do for you.

October 14, 2026

Mr. Funderbunk in the Service Dept at Toyota of Bowie is top notch! He cares. He is very knowledgable, explains everything and help prioritize work on my vehicle. More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Funderbunk and Danny Korode, Aaron Slaughter
Oct 15, 2026 -

Toyota of Bowie responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Bowie. We do hope we can be of assistance in the future. Take care!

October 14, 2026

Karl is always kind and knowledgeable every time I come here. I appreciate him for always making sure that I am taken care of and that I stay on top of my car’s needs. More

by Ny B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Knowlden
Oct 15, 2026 -

Toyota of Bowie responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Bowie. If you have any further questions, please don't hesitate to reach out!

October 13, 2026

My service appointment was quick and efficient. My service consultant, Lewis, was very kind, attentive, and professional. I appreciated the excellent customer service! More

by d.jones916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Grimes
Oct 16, 2026 -

Toyota of Bowie responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

October 11, 2026

Bowie Toyita has been my go to for years. Once I moved, the distance grew, but that doesn’t matter. Mr. Lewis Grimes and team have always provided phenomenal and exemplary service, with both More

by LoveBeingaMiMi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Grimes
Oct 12, 2026 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2026

My experience at Toyota of Bowie has been a great one. Their customer service is excellent, and they provided me with an estimate and updates of when my car would be ready. The price was within reason, an More

by musashi675
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl is a great service advisor. He kept this inform. of the progress servicing our car and the price of the service. Great customer service!, Aaron Slaughter
Oct 12, 2026 -

Toyota of Bowie responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2026

Service department is excellent. They give you a time frame and they stay within minutes of having your car ready. According to the time that they I gave you, the customer service re More

by pzstewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Grimes
Oct 11, 2026 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2026

The service appointment at Group 1 Toyota Bowie was very good. In particular the service advisor was very customer oriented and knowledgeable pertaining to the mechanical aspects of my vehicle's current mai More

by ron0122.rb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Janneh
Oct 10, 2026 -

Toyota of Bowie responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2026

The Worst. Bowie Toyota service department charged me almost $350 for replacement of common suspension parts they never performed. I discovered this when less More

by michele.a.towle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis Grimes
Oct 12, 2026 -

Toyota of Bowie responded

Thank you for sharing your concerns, Michele. We are sorry to hear that you remain dissatisfied with your experience. We understand your frustration regarding the previous repair, subsequent recommendations, and the communication surrounding those services. Our goal is always to provide accurate inspections and transparent recommendations to help customers make informed decisions about their vehicle's needs. We regret that your experience did not reflect those standards and appreciate your feedback as we continue working to improve our service and communication. Edbyn Lopez Service Director - Group 1 Toyota Bowie edbynlopez@group1auto.com 240-927-4267

October 06, 2026

Antonio was very helpful and nice when getting my car serviced. Nice guy. Fifteen words is too much. More

by katie s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio , Aaron Slaughter
Oct 08, 2026 -

Toyota of Bowie responded

Thank you for your kind words about Antonio! We’re glad he provided a helpful and friendly service experience. We appreciate your feedback and look forward to seeing you again.