Toyota of Bowie
Bowie, MD
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Justus and Alendra ( I believe that was her name) were amazing!!! They were helpful, polite and friendly!!! I came without an appointment and Justus got me in and out quickly!!! Highly recommended!!! amazing!!! They were helpful, polite and friendly!!! I came without an appointment and Justus got me in and out quickly!!! Highly recommended!!! More
Mr. Funderbunk in the Service Dept at Toyota of Bowie is top notch! He cares. He is very knowledgable, explains everything and help prioritize work on my vehicle. top notch! He cares. He is very knowledgable, explains everything and help prioritize work on my vehicle. More
Karl is always kind and knowledgeable every time I come here. I appreciate him for always making sure that I am taken care of and that I stay on top of my car’s needs. here. I appreciate him for always making sure that I am taken care of and that I stay on top of my car’s needs. More
My service appointment was quick and efficient. My service consultant, Lewis, was very kind, attentive, and professional. I appreciated the excellent customer service! My service consultant, Lewis, was very kind, attentive, and professional. I appreciated the excellent customer service! More
Bowie Toyita has been my go to for years. Once I moved, the distance grew, but that doesn’t matter. Mr. Lewis Grimes and team have always provided phenomenal and exemplary service, with both Once I moved, the distance grew, but that doesn’t matter. Mr. Lewis Grimes and team have always provided phenomenal and exemplary service, with both grace and class. I am so grateful for them! More
My experience at Toyota of Bowie has been a great one. Their customer service is excellent, and they provided me with an estimate and updates of when my car would be ready. The price was within reason, an Their customer service is excellent, and they provided me with an estimate and updates of when my car would be ready. The price was within reason, and we got ithe car back on time. More
Service department is excellent. They give you a time frame and they stay within minutes of having your car ready. According to the time that they I gave you, the customer service re They give you a time frame and they stay within minutes of having your car ready. According to the time that they I gave you, the customer service representatives are kind. Nice and respectful. I have nothing but good things to say about this dealership. And their service department, wonderful job More
The service appointment at Group 1 Toyota Bowie was very good. In particular the service advisor was very customer oriented and knowledgeable pertaining to the mechanical aspects of my vehicle's current mai good. In particular the service advisor was very customer oriented and knowledgeable pertaining to the mechanical aspects of my vehicle's current maintenance requirements. More
The Worst. Bowie Toyota service department charged me almost $350 for replacement of common suspension parts they never performed. I discovered this when less Bowie Toyota service department charged me almost $350 for replacement of common suspension parts they never performed. I discovered this when less than 2 years and less than 5,000 miles later I was informed that said parts were identified during their multi-point check to be worn and needed replacement. When reminded about the earlier "repair" and after consultation with a supervisor, my service advisor offered vague explanation (that the tech did not work there any longer) and said they would do the work for 1/2 price. Not really understanding what that meant and with no amount quoted, they proceeded to charge me over $500 for the work replacing the parts (sway bar links). So, the repair (I made them show me the installed new parts once completed this time), cost me one $850 for a job that should have been around $300 - $350 with no explanation, apology, or shame. More

