Toyota of Bowie

Prompt, thorough service. Service supervisor and other workers all attentive and courteous. Clear communication from everyone. Service supervisor and other workers all attentive and courteous. Clear communication from everyone. More

Communications very poor. I was not notified at the completion of services to my vehicle. I was not notified at the completion of services to my vehicle. More

One phrase: lots of confusion. I was assigned to Memuna as my service specialist but she was so busy on the phone with whoever that one of her colleagues had to help me get the ser I was assigned to Memuna as my service specialist but she was so busy on the phone with whoever that one of her colleagues had to help me get the service process started. I asked for a shuttle to come get me and I was told they would come and announce when the shuttle was there. I waited almost an hour and nothing, so I went and asked again and I was sent to the cashier to give her my address AGAIN. Then the driver calls me saying he’s at my house. Of course I was confused and so was he. I then told him who I was and where I was and he sounded embarrassed. He eventually pulls up to the service area and I get in and he takes me home. My appointment was at 2pm, I didn’t hear about my car until around 4:30-5pm. I was told my vehicle was ready but when I got there it wasn’t. I ended up being the last customer to leave out around 6pm. Turns out my car was ready but with Memuna being incognito the other service rep didn’t really know what was going on. So I sat longer than I needed to. More

They did good by changing one of my tires today and their customer rep is professional. customer rep is professional. More

Well staffed organization and extremely responsive. Very attentive and you can be sure of their best services always Very attentive and you can be sure of their best services always More

Lots of good staff and quick turnaround. My representative kept me informed and offered me the best possible advice. I definitely will keep coming back for service in the future. My representative kept me informed and offered me the best possible advice. I definitely will keep coming back for service in the future. More

Lewis Grimes always takes care of me and provides stellar customer service! Very pleased as always! customer service! Very pleased as always! More

I love the service it was an excellent service one. Imani Adera has good customer relations Imani Adera has good customer relations More

Always very accommodating and proficient work is completed as explained and other issues as well particularly like dealing with my service advisor Antonio. completed as explained and other issues as well particularly like dealing with my service advisor Antonio. More

Great overall experiences! In and out quickly with exactly what I wanted with no pressure! In and out quickly with exactly what I wanted with no pressure! More