Toyota of Bowie

Mr.James Braxton is the epitome of an excellent car salesman I had the pleasure of dealing with Mr. Braxton on Monday, March 21, 2016. I had spoken to him previously on the phone before visiting the dealership I had the pleasure of dealing with Mr. Braxton on Monday, March 21, 2016. I had spoken to him previously on the phone before visiting the dealership so he knew exactly what I was looking for. Mr. Braxton met me at the door with a firm handshake and a wide smile. He told me that he did not have the color I was looking for on the lot but he located what I was looking for at a nearby dealership. At that point, Mr. Braxton took me to the service bay where he had the same model of car (different color) available and ready to show me all of the features, bells, and whistles the car had. He answered all of my questions and, in doing so, he demonstrated he "knows his stuff". After we finished with the demonstration, we went for a test drive and returned to the dealership. Mr. Braxton took me for a meeting with the Customer Relations employee and then he left to get my car. At no point during this visit was there any hesitation on the part of the dealership in honoring the price quotes that I came in, From the very first moment, it was a pleasure dealing with Mr. Braxton. He is a very personable man who is very down-to-earth and honest. He is definitely a credit to his profession and he makes all car salesman proud to have him in their midst. Without question, should I ever need to buy another Toyota, Mr. Braxton is definitely at the top of the list of people I will turn to. Thank you, Mr. Braxton for everything. Your efforts are appreciated and I wish you nothing but the best. Take care and I wish you well. Sincerely, James Owens More

Delores brown On March 18, 2016 I visited Toyota of Bowie in search of a new SUV. I returned on Saturday, March 20 and purchased a new Toyota Highlander. This is On March 18, 2016 I visited Toyota of Bowie in search of a new SUV. I returned on Saturday, March 20 and purchased a new Toyota Highlander. This is to acknowledge and thank JAMES BRAXTON for his assistance in helping me through the process, not one I took lightly since the car cost more than my first home. James was at all times highly professional, approachable, informed, polite, non-threatening and non-aggressive. I realize Toyota of Bowie is there to make a sale. However, James always made me feel the dealership respected and appreciated me as the consumer. James took his time in going over the various technical features of the car and was patient in answering all my questions. One of the attributes I appreciated was his lack of unnecessary aggression. In fact I walked out of another dealership recently due to the manner in which the sales manager approached the sale and his efforts to "railroad" me into the purchase. James also possesses above average consumer and human relations skills. It was probably those skills above all others that helped to seal the deal. I should hope he will rise through the ranks of the Toyota family. Delores More

No problem in helping with a complicated situation I drive a fleet vehicle for work, and recently received a 2016 Toyota Camry Hybrid. It's a great car, I really like it. But it was delivered (from a I drive a fleet vehicle for work, and recently received a 2016 Toyota Camry Hybrid. It's a great car, I really like it. But it was delivered (from a different dealer) with no floor mats. Two other local Toyota dealerships refused to help me obtain floor mats, saying that they did not want to deal with a fleet vehicle. However, Brian Cunningham at Toyota of Bowie came through for me. He ordered the floor mats for me and was very helpful and patient with the somewhat complicated payment process through the fleet representative on the phone. Brian is a star! He earned my respect with a simple act of service excellence. More

INTEGRITY AND HIGHEST QUALITY IN DEALERSHIP My car buying experience for the past 40 years has now hit a new high. This dealership was recommended by my car buying service and my car insurance My car buying experience for the past 40 years has now hit a new high. This dealership was recommended by my car buying service and my car insurance co., (USAA). USAA has not let me down since I've been a member. I was greeted and welcomed by phone by Bowie Toyota sales rep. Mr. Reid Richards. Everything I wanted and expected on my purchase was made easy and explained in detail and in writing by Mr. Richards. Follow up after the purchase continued to insure that I'm satisfied and feel good about my new Prius. Thanks to Reid and Willie More

Honest People. Hard to find type in this industry We walked in on a sunday evening to look at the cars and possibly trade in our vehicle with a newer one. Mr Kevon Brooks and Mr Said was very easy to We walked in on a sunday evening to look at the cars and possibly trade in our vehicle with a newer one. Mr Kevon Brooks and Mr Said was very easy to work with. They evaluated our vehicle and gave a good deal on it and help us purchase a new one in no time. What makes it shine is they are actually very honest and staight forward people. Highly recommended. More

Excellent experience My sales rep Jose Redd went the extra mile to guarantee I was able to drive off with a 2016 Corolla SE and big ups to Francis at financial services fo My sales rep Jose Redd went the extra mile to guarantee I was able to drive off with a 2016 Corolla SE and big ups to Francis at financial services for giving me the most affordable rate with my almost non.existing credit score. I will recommend Toyota of Bowie to friends and family members as well as taking advantage of the maintenance program my first maintenance check was very quick and easy. More

Stress free buying experience James and the team at Bowie will give you aneed awesome experience when buying a vehicle. Second vehicle I bought from James and thinking about a thir James and the team at Bowie will give you aneed awesome experience when buying a vehicle. Second vehicle I bought from James and thinking about a third. More

Keep coming back! I brought a 2014 Corolla 2 1/2 yrs. ago and received outstanding service. After loosing my car in an accident well I reached out to my previous salesm I brought a 2014 Corolla 2 1/2 yrs. ago and received outstanding service. After loosing my car in an accident well I reached out to my previous salesman Jason and he came thru 5 Star Service (phone call, application process, courtesy pick-up after being injuried); it was quick and professional; even with Ms. Nina my finance Diva! Thank you once again Toyota of Bowie. More

Best experience ever I'm 25, at a good place in my career and a first time car buyer with not so great credit. That didn't stop Jose and Leo from going above and beyond to I'm 25, at a good place in my career and a first time car buyer with not so great credit. That didn't stop Jose and Leo from going above and beyond to help me. Jose was very up front and honest with me about the financial aspect of the sale, which I greatly appreciated and at times became unsettling- emotionally for me because of my credit history. For my first time experience, I was in the right hands. Jose made sure I was comfortable and he gave me his suggestion as to what would be the best fit vehicle for me. We went with the 2016 Scion iA or as I now affectionately call her- "Midnight" (lol). Jose if you ever read this, words can not express how much I want to thank you. You are an awesome person, and that dealership is lucky to have you as their top salesman. You were my angel in disguise. Leo, thank you for your brutal yet eye opening honesty (lol). I appreciate your assertiveness with my situation. Your guys are like Shaq and Kobe, a great duo. I would honestly recommend anyone to go to this dealership, ask for Jose And Leo, they will take good care of you- make you feel like family, just like they did with me. Again, thank you so much guys, I will never forget what you've done for me. I love my Scion! More

Great service and every day since My sales reps were James Braxton and Tim White. They were amazing and very helpful and continue to be the weeks following. I have stopped by several t My sales reps were James Braxton and Tim White. They were amazing and very helpful and continue to be the weeks following. I have stopped by several times for help since I'm not so great with technology and they always greeted me with a friendly smile and called me by name. My husband and I had to take our 2 small children with us to the dealership for the long car shopping experience. Both gentleman were great with my three year old son and brought him toys and snacks to keep him occupied. Overall the experience at Toyota of Bowie was wonderful and I can't say enough great things. More