Toyota of Bowie
Bowie, MD
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I've used this Toyota dealership for most of my major service requirements. They've always been up-front about the cost of the services and pretty spot on about completion times. I would use them again. service requirements. They've always been up-front about the cost of the services and pretty spot on about completion times. I would use them again. More
I have had a fairly good experience for many years. But lately I've not gotten a good feeling about the results of request for certain analysis with regards to issues I am having on my vehicle. I have But lately I've not gotten a good feeling about the results of request for certain analysis with regards to issues I am having on my vehicle. I have expressed my concerns about the issue and I get a result that says the technician can't duplicate the problem. More
I had a great experience! The service manager Daniel was very knowledgeable and courteous. I highly recommend Toyota of Bowie for both Sales and Service! They go above and bey The service manager Daniel was very knowledgeable and courteous. I highly recommend Toyota of Bowie for both Sales and Service! They go above and beyond to take care of customers!! Ann More
Good service provided by the technicians. The waiting rooms gives the customer a relaxing atmosphere as you wait for your vehicle to be serviced. The waiting rooms gives the customer a relaxing atmosphere as you wait for your vehicle to be serviced. More
BLUF: The absolute WORST service department and aftersale support is atrocious. You may get a good deal here but hope you don't need anything after you sign and drive off! My first purchase from here wen support is atrocious. You may get a good deal here but hope you don't need anything after you sign and drive off! My first purchase from here went great, easy deal, great price and no issues. I needed no after sale support. My next deal wasn't so smooth, the purchase was fine, though I feel like I was charged more than I agreed to, but whatever. I got my dream car, thought all was well. First issue is I had my windshield get destroyed by a rock, which happens, such is life. I was quoted 800 bucks, which was cheaper than Safelite so I headed up there. Turns out the dude was just tossing out numbers and it was going to be 1300 with recalibration. Wasted gas, time, effort and unneeded stress by driving 40 minutes up there for nothing. Total crap. Next issue, my door on my car is misaligned and is rubbing the paint off on a corner. This is a Supra, it shouldn't have these issues and when I contacted the dealership they were short with me and offered no real assistance. When I pressed, the sales manager was rude and still offered no help. Thankfully I found another dealership that was willing to help and now my car is getting fixed, as it should. I should have received the support this dealership is giving me from the place I purchased my car from. I thought Robert Haag was a stand up guy, but in the end he is just another greedy sales manager that cares a whole lot about you until the money is in the dealerships bank account and his cut is in his! On top of all this, my car still hasn't been properly registered and my temporary registration is about to expire. I've tried calling, my wife has called and no one has called me back in over 2 weeks of trying. It's a simple transfer, the last time I did it, it was done in under 2 weeks. This dealership is absolutely TERRIBLE!!! Stay FAR FAR FAR AWAY!!!! More
Appreciate the fact the onsite manager went above and beyond and taking the initiative contacting an another dealership to source my tire which they did not stock or had in their system. beyond and taking the initiative contacting an another dealership to source my tire which they did not stock or had in their system. More


