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Toyota of Bowie

Bowie, MD

4.6
1,110 Reviews

16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 1,110 reviews

July 10, 2026

This was the first servicing of my new Camry. It was a good experience. The service advisor was very good. More

by mariposa2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justus Hardy, Aaron Slaughter
July 10, 2026

I've used this Toyota dealership for most of my major service requirements. They've always been up-front about the cost of the services and pretty spot on about completion times. I would use them again. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Munoz, Aaron Slaughter
July 09, 2026

I have had a fairly good experience for many years. But lately I've not gotten a good feeling about the results of request for certain analysis with regards to issues I am having on my vehicle. I have More

by photobugsp52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meme Janneh
July 08, 2026

I had a great experience! The service manager Daniel was very knowledgeable and courteous. I highly recommend Toyota of Bowie for both Sales and Service! They go above and bey More

by Amr8314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel K. In the Service Dept. He was the best!! , Aaron Slaughter, Rose Bayat
Jul 10, 2026 -

Toyota of Bowie responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2026

Good service provided by the technicians. The waiting rooms gives the customer a relaxing atmosphere as you wait for your vehicle to be serviced. More

by joymcgowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Funderhurd
Jul 10, 2026 -

Toyota of Bowie responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 08, 2026

BLUF: The absolute WORST service department and aftersale support is atrocious. You may get a good deal here but hope you don't need anything after you sign and drive off! My first purchase from here wen More

by ZackUSAF82
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Haag
Jul 10, 2026 -

Toyota of Bowie responded

Thank you for taking the time to share your feedback. We are disappointed to hear that your experience after purchasing your vehicle did not meet your expectations. We understand how frustrating it can be to receive pricing information that differs from the final repair estimate, encounter concerns with your vehicle, and experience delays when seeking assistance. We also recognize the importance of timely communication regarding registration matters, especially when a temporary tag is approaching expiration. At Toyota of Bowie, we strive to provide the same level of service after the sale that we provide during the purchase process, and it is clear from your review that we fell short of that standard. We appreciate you bringing these concerns to our attention. We would welcome the opportunity to review the circumstances surrounding your registration status, the windshield quote, and your interactions with our team so we can better understand what occurred and work toward a resolution. Please contact our management team directly at your earliest convenience so we can discuss your concerns in greater detail. Thank you for your feedback and for giving us the opportunity to address these matters. We wish you the best with your Supra and hope to have the opportunity to restore your confidence in our dealership. Regards, Dave Gruner General Manager - Group 1 Toyota of Bowie (240) 927-4200 dgruner@group1auto.com

July 07, 2026

Mr Lewis Grimes was an outstanding service representative, professional and curious. Thank you Mr Grimes More

by ocrew2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Girmes, Aaron Slaughter, Rose Bayat
Jul 08, 2026 -

Toyota of Bowie responded

Hello, thank you for your kind review; we are happy to pass along your comments to Lewis here at Group 1 Toyota Bowie! We look forward to your next visit! Take care!

July 03, 2026

Great experience at Toyota of Bowie. Wonderful service and kind, competent professionals work there. 10/10! More

by stephensbaileymcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Slaughter
Jul 03, 2026 -

Toyota of Bowie responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 02, 2026

I had my car service at Toyota of Bowie and my service tech Karl Knowlden is amazing and I believe honest and trust worthy More

by sarahsavvy53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Knowlden
Jul 03, 2026 -

Toyota of Bowie responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 02, 2026

Appreciate the fact the onsite manager went above and beyond and taking the initiative contacting an another dealership to source my tire which they did not stock or had in their system. More

by Ming042000
Recommend Dealer
Yes
Employees Worked With
Ednyn Lopez
Jul 03, 2026 -

Toyota of Bowie responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

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