
Toyota of Bowie
Bowie, MD
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I walked in to pick up my car and two employees were screaming at each other, cursing, in the middle of the maintenance bay. I asked another if the representative I had seen was available. "Shes not h screaming at each other, cursing, in the middle of the maintenance bay. I asked another if the representative I had seen was available. "Shes not here today." Was the only response. I eventually found my way to the cashier, Paula, who spent half of her time speaking to me with her back turned, and the rest being aggressively rude, giving monosyllabic answers. It's not pleasant spending money at a place this unprofessional. More
My service technician is great. He keeps me informed of service being done on my vehicle & advises me of anything I may need for prevention. He keeps me informed of service being done on my vehicle & advises me of anything I may need for prevention. More
As a septuagenarian, I have had my share of cars and dealership service visits. Toyota of Bowie has the most professional, personable and knowledgeable service managers that I have encountered. Kudos to dealership service visits. Toyota of Bowie has the most professional, personable and knowledgeable service managers that I have encountered. Kudos to Mr. Mohammad Janneh. More
Very dependable, polite and thorough. Their team operates in an organized fashion and communicates extremely well. I go nowhere else! Their team operates in an organized fashion and communicates extremely well. I go nowhere else! More
Friendliness, good communication and very comfortable waiting room. Fast delivery of the vehicle. Observation: Today, the technician forgot to reattach the engine air intake filter restriction sensor waiting room. Fast delivery of the vehicle. Observation: Today, the technician forgot to reattach the engine air intake filter restriction sensor wire to the retainers. He also spilled engine oil on the fuse box and alternator. More
Karl my service advisor needs a promotion. He’s kind, patient and delivers grandeur services. Especially our cashier on the 4-5 pm shift. I travel close one hour for this great service. Again, He’s kind, patient and delivers grandeur services. Especially our cashier on the 4-5 pm shift. I travel close one hour for this great service. Again, thank you. More