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Toyota of Bowie

Bowie, MD

Overview
Reviews
Vehicles
4.4
619 Reviews
Call Dealership (301) 867-1600
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16700 Governors Bridge Rd

Bowie, MD

20716

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Showing 619 reviews

June 10, 2025

Friendliness, good communication and very comfortable waiting room. Fast delivery of the vehicle. Observation: Today, the technician forgot to reattach the engine air intake filter restriction sensor More

by jorgec172008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imani Adrea (Very friendly), Aaron Slaughter, Rose Bayat
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June 09, 2025

Karl my service advisor needs a promotion. He’s kind, patient and delivers grandeur services. Especially our cashier on the 4-5 pm shift. I travel close one hour for this great service. Again, More

by Msis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl from service and the cashier was great! I did not see anyone but him every time. Excellent service and needs a promotion as well as the cashier on duty.
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June 08, 2025

Wait time is too long. I waited for 3hrs for an oil change that I made an appointment before coming in and was 15mins early More

by Nkennjiaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Slaughter
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June 07, 2025

Michaell was knowledgeable, kinds, and patient. Very appreciative of his service. Never had a bad encounter at this dealership. More

by sdyakam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL
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June 06, 2025

Fantastic service, I thought I would be waitng longer. It was great fast service, paid more than I wanted. It's worth it to keep your vehicle running. More

by wattssd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was Devin. He's new and great.
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Jun 10, 2025 -

Toyota of Bowie responded

Hi, we're delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

I feel very comfortable bringing my car here for maintenance and have been doing so for decades. Mr. Grimes is the absolute BEST in the business -- knowledgeable, professional, kind, thoughtful, and More

by R Delrosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Grimes, Aaron Slaughter, Rose Bayat
Report | Print
Jun 09, 2025 -

Toyota of Bowie responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Bowie! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2025

The wait for the diagnosis was long but it was worth it. Problem found, video to support it, rental car provided and all was repaired before noon the next day. More

by bdk6z7p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meme Janneh
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June 05, 2025

Excellent service delivery, great on promises. Good job done. I will come again soonest and tell others More

by joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl, Aaron Slaughter, Rose Bayat
Report | Print
Jun 09, 2025 -

Toyota of Bowie responded

Hi Joey, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

Efficient fair trustworthy customer oriented honest professional comfortable friendly caring communication compassionate respectful considerate gracious deliverate More

by charlesstubbs713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauryn Grimes
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Jun 08, 2025 -

Toyota of Bowie responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2025

Lack of communication between dealer ship and warranty company.know one never answer the phone. More

by Sheil Dempsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis Grimes
Report | Print
Jun 09, 2025 -

Toyota of Bowie responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding Edbyn Lopez Service Manager - Toyota of Bowie (240) 927-4267 edbynlopez@toyotaofbowie.com

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