Toyota of Bay Ridge Brooklyn

My family and I had an excellent experience at Bay Ridge Toyota. Our salesman, Wilson Lee, was very knowledgeable and gave us a very detailed overview of all the features of the 2020 Corolla we were looking Toyota. Our salesman, Wilson Lee, was very knowledgeable and gave us a very detailed overview of all the features of the 2020 Corolla we were looking at and gave us a very thorough test drive of the car. He was also extremely friendly and patient, answering all our questions, from questions about the car to registration/insurance questions. When taking delivery of the car, he ensured everything was in place and walked me through all the key functionalities of the car. I highly recommend this dealer – they know how to treat their customers! More

I went to have my car service approaching my 30000 miles maintenance. My service manager Mohammed (Bay Ridge dealer) was very respectful and went over in details what will be done today. He also after the maintenance. My service manager Mohammed (Bay Ridge dealer) was very respectful and went over in details what will be done today. He also after the work was completed informed me what will be needed in six months. I feel he had my best interest he a pleasure to have met him . I would recommend this dealer for purchasing a car the service great. More

The employees take the time an explain everything that the vehicle needs. The place is clean the vehicle needs. The place is clean More

Just bought a 2019 rav 4 and Clarence was excellent sales man enjoy myself buying there. man enjoy myself buying there. More

This appointment for me was pretty much satisfying. The customer service was professional and honest...I would remain a loyal customer for now. The customer service was professional and honest...I would remain a loyal customer for now. More

Visited dealership 2 weeks ago. Had worst experience and waisted my time. Everything was great and friendly over the phone. However i was told that i have to come-in to get pricing Had worst experience and waisted my time. Everything was great and friendly over the phone. However i was told that i have to come-in to get pricing. Made an appoitment drove there and was greated by Salesperson named Mohammed. I felt that i got in time capsule and i am in 1999 dealership. Script talking, not listening, waiting, waiting, waiting and crazy price. He actually brought to me printout with price where printed price was crossed out by hand and written +$5000. I wouldn't write this review just for crazy price. The whole experience was aweful. I think that you have to take your staff for training in NJ Toyta dealrships where I was able to negotiate over the phone and email and friendly and no hassle buying. Totaly different experience. More

I have been doing business with bay ridge toyota for 6 yrs.. i started my first lease with Ozzie..amazing experience as you could read 5 years ago..then moved to toms river..when itnwas time to lease did yrs.. i started my first lease with Ozzie..amazing experience as you could read 5 years ago..then moved to toms river..when itnwas time to lease did it with them and had a horrible experience..small car large payments..today I had another amazing experience of course with ozzie who introduced me to Nathan who took care of everything! Thank you Nathan for all your time and great work you did to help me through this lease!! Explaining every detail to the end..thank you!!! And Ozzie thanks for everything! Bay ridge toyota rocks!!! More

Initially I wanted a Toyota 2018 Rav 4 but I left the dealership with a 2022 Toyota Corolla at a cheaper price. Derrick was patient and guided me through the process. This was my first time buying a car dealership with a 2022 Toyota Corolla at a cheaper price. Derrick was patient and guided me through the process. This was my first time buying a car and I’m glad the workers there made me feel comfortable and confident leaving the dealership with my new car. More

I always have the best experience with Bay Ridge Toyota. They treat you with respect and are quick to address the situation with your vehicle. I would highly recommend them. They treat you with respect and are quick to address the situation with your vehicle. I would highly recommend them. More

Very efficient and helpful. Treated with interest and was helped with issue at hand. Great customer service. Treated with interest and was helped with issue at hand. Great customer service. More