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Toyota of Bay Ridge Brooklyn

Brooklyn, NY

3.9
699 Reviews

6401 6th Ave

Brooklyn, NY

11220

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699 Reviews of Toyota of Bay Ridge Brooklyn

January 14, 2012

Upon entering this dealership the saleman at the door were like voltures waiting to pick my carcas apart! This was the worst experience I have ever had at a car dealership. I was there to purchase a Venz More

by Will Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stan
Jan 16, 2012 -

Toyota of Bay Ridge Brooklyn responded

Dear Mr. Davis, My name is Joe Ciaccia, I am the Customer Relations Mgr. here at Bay Ridge Toyota. I would like to sincerely apologize for your experience here and maybe offer a slight explanation. From my understanding you came in off the Internet Special of 22,900 which is a *Finance for* price as listed on the internet disclosure as *approved credit*. Unfortunately , we advertise a “rock bottom” price on the internet ,which we have no ability to mark down any further. I do feel the way you were handled and the way you were made to feel is completely unprofessional. On behalf of my company and I, we would like to wish you best of luck with your new Honda and try to compensate you for your un-pleasurable experience. Please give me the opportunity to make a positive memory out of the negative one you now hold. you may contact me at joe.ciaccia@bayridgetoyota.com or my cell is 347-415-9497. I thank you for your visit and hope you grant me the chance to resolve your issue.

Jan 28, 2012 -

Toyota of Bay Ridge Brooklyn responded

After numerous attempts to contact Mr. Davis, He refuses to respond. We once again apologize for the misunderstanding and still feel this is an extremely unfair assessment of our dealership. Sincerely, Joe Ciaccia

January 08, 2012

Couldn't have asked for a better team to make sure that my buying experience was smooth at this dealership. Mark answered all the questions I had and did not hesitate once to be truthful and upfront. Very More

by ChefTashirav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark (manager) Karmelia (sales)
January 04, 2012

I bought a car from islam . He was great. I wanted a Mercedes Benz but my credit wasn't there for me. Then he was telling me all the benefits of getting a Camry over the Mercedes that I wanted. So I dec More

by Reazx2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Islam
January 02, 2012

I have been trying to get a car loan for a few months now, but was unable to because my credit was not do great. I schedule an appointment with Danny to meet with Karmeila, she was polite, very friendly, More

by Stay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karmeila and Mark
January 02, 2012

We arrived late in the afternoon. It was cold and rainy. The minute we walked into Toyota, Chris was waiting on us hand and feet. He then introduced us to Mark "who is the make anything possible person," More

by fprdewars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Chris
January 01, 2012

Chris and Mark and the whole staff at Bay Ridge Toyota are fantastic. They helped me get a vehicle even though I have some negative marks on my credit. Chris was very knowledgeable, professional and und More

by dbrown25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris F. and Mark
December 29, 2011

monir islam helped me choose the best car at the price i wanted, 5 star service. monir went above and behond to make sure i was happy. not only did he put me in the car i wanted he also got me the right loa More

by albertc26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
monir islam
December 23, 2011

Coming to buy my first car I was very nervous but everyone was very kind and took the time to explain all options that I had. If u r looking for a dealer that can get down to business n make u feel g More

by Amanda a shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and karmelia
December 23, 2011

Great selection of cars. Friendly service. Very, very easy to deal with and accommodating to our needs. Would definitely go there again in the future. Highly recommended. More

by sconnolly4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre and Mark
December 16, 2011

The team at Bay Ridge Toyota was very knowledgeable, friendly, understanding, courteous and ultimately understood my needs. I am a 62 year old man and have purchased many cars over the years both from v More

by DonnyBoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris O. in Sales; Mark W. in Finance
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