Toyota of Bay Ridge Brooklyn

Memorial Weekend Chloe was great to work with over the phone and in person. She was very attentive along with her co workers that helped to explain the hybrid. I Chloe was great to work with over the phone and in person. She was very attentive along with her co workers that helped to explain the hybrid. I did have a long wait and service center was very slow for a Saturday. I will need to go back for minot repair, but the staff we attentive to my overall needs. More

Awesome experience Adam, Jerry, and Raza made the experience of purchasing a car with.as little stress as possible. They worked diligently to answer all questions and cl Adam, Jerry, and Raza made the experience of purchasing a car with.as little stress as possible. They worked diligently to answer all questions and clear up any thoughts I had. They searched for the best price and helped me with all the research. They explained with clarity all my options not only in the here and now but for the future. I never felt pressured or pushed at any point but rather I was told to think about it and see what works best for you. I was at other dealerships prior to this one. I must say that Adam and Jerry were phenomenal salesman. Raza was extremely helpful in explaining and finalizing the paperwork. Thank you for making the experience of buying a car easy and practical. I recommend anyone looking for a car to try these guys out More

I LOVE IT! I LOVE IT! I LOVE IT! Wonderful experience with this dealership. Bought Toyota Camry 2012. The car was prepared to drive at their best, clean and even smell brand new insid Wonderful experience with this dealership. Bought Toyota Camry 2012. The car was prepared to drive at their best, clean and even smell brand new inside. All of the staff members are trustworthy and caring, VERY CARING! Just to name a few LESTER, MARK and of course VITALY. They are very professional! I would definitely recommend this dealership to my closest friends. More

Superb Experience Ali and Raza makes the car leasing process so easy for me. Their help were amazing for streamline the process and response time too good. For me its a Ali and Raza makes the car leasing process so easy for me. Their help were amazing for streamline the process and response time too good. For me its a first Car leasing experience and these guys makes all the things easy for me. Gave the best deal on RAV 4 2015 limited. Ali explained each and every thing about the process in a good way. For my financial part complete credit goes to Raza Bokhari. Can't get the better numbers from anywhere else. I would highly recommend the toyota bayridge dealership. More

Having My 2013 Camry Checked Out About a month ago, I had some problems starting my 2013 Camry XLE in the morning which I have not experienced before. I feared something major which i About a month ago, I had some problems starting my 2013 Camry XLE in the morning which I have not experienced before. I feared something major which is something no car owner wishes to experience. I called Bay Ridge Toyota and spoke to Jessica who always has been available to answer my Service needs. She offered her assistance since I was also experiencing problems getting a tow service thru Toyota Care. She advised me what steps I should take if the car still did not start. Even offering to call a local towing company from her location. Lucky time passed and I was able to start the car but was unsure what could have happened. I called her back and she arranged a emergency schedule time for the next day to completely checked out the car. I arrived the next day at the time scheduled and was greeted instantly by one of the Service Greeters that check in the car. Next I was assigned to a New Service Advisor, Kenny Singh. He took all the information about what I experienced and told me to leave the car for the day so they could thoroughly go thru it. I saw Jessica who reassured me that all will be checked out and I will be kept informed. While there as always, Michael Scarpa the Service Manager noticed me and greeted me and wanted to know if I was being treated right and if I needed additional assistance, I could call upon him. I must add to this review, Mr. Scarpa has treated me in this fashion from the very first time I entered the Service Center to pickup my car in the Summer of 2013. I thank him for his cordial concern for myself and my vehicle. Well I did receive a call later that day informing me of a minor issue that was corrected and the car was totally safe from that time on. This is approx. my 5th time my car was handled by Bay Ridge Toyota for repairs and service maintenance visit. I have always received cordial and courtesy customer service each time. My car was also washed after each visit by the service department before handing it back to me clean and presentable. I have been happy with Bay Ridge Toyota from the Sales Staff selecting the car, on delivery and continuing thru the Service Department. After being an owner of a VW, Chev., Oldsmobile, Pontiac, Buick, I am happy and pleased be a Owner of a Toyota Product. More

Happy/satisfied I must start off by saying I had a very happy and satisfying experience at Bayridge Toyota with sales manager Lester Jones, sales associate Vitaliy an I must start off by saying I had a very happy and satisfying experience at Bayridge Toyota with sales manager Lester Jones, sales associate Vitaliy and finance manager Mark Wilmost, I must give credit when credit is due these people know what they're doing, and that in itself is a great sense of comfort. I will highly recommend them to anyone that I know. More

Best car buying experience! My husband and I went in with an open mind about the car we wanted. We needed something safe and reliable, but also we needed a car that we could affo My husband and I went in with an open mind about the car we wanted. We needed something safe and reliable, but also we needed a car that we could afford. Mohammad was our original salesman. He helped us pick a wonderful 2012 Toyota Camry with low miles, and a decent price. He did not force us into picking a car we weren't interested in. Lester took over for Mohammad and we were given excellent service and flexibility. Lester made sure that all of our needs were met, and that we were satisfied with the car we chose. Last we dealt with Mark who dealt with the finance aspect of our car buying. Mark was genuine and kind, he worked with us to get a payment that we could afford, and also explained to us in depth about the extended warranty, GAP insurance, and the tire plan so we weren't saying yes to anything we did not want to. Overall we had a wonderful experience here. We are hoping to come back next year to purchase another car from Bay Ridge Toyota! More

"Satisfied Customer" Thanks to a great dealership team at Bay Ridge Toyota I can say that I am truly a satisfied customer. Sales manager Lester Jones was able to help prov Thanks to a great dealership team at Bay Ridge Toyota I can say that I am truly a satisfied customer. Sales manager Lester Jones was able to help provide a vehicle that has met every necessary need that i was looking for. The price was just right and the vehicle is just the right fit. To make the process go smoothly, as a team, Lester Jones - Sales manager, Emanuel Pena - sales Representative and Mark W. the financial manager help to make purchasing the new vehicle a smooth process. I want to say thank you and that i will continue to be a customer and will definitely recommend others. More

Straight Forward and upfront. David I must say, buying my car at this dealership was one of my best car buying experiences, I currently own a total of eight vehicle, so I am no s David I must say, buying my car at this dealership was one of my best car buying experiences, I currently own a total of eight vehicle, so I am no stranger when it comes to buying cars, with that said, my experience at Bay Ridge Toyota on par with an of the high end Dealerships that I've dealt with in the past, thanks to Mr. Lester Jones, Mr, Emanuel Pana and the rest of his staff what an experience! More

Fairness I have recently purchased a vehicle at Bay Ridge Toyota, the sales service department are excellent , I was very comfortable to discuss the price of t I have recently purchased a vehicle at Bay Ridge Toyota, the sales service department are excellent , I was very comfortable to discuss the price of the vehicle in a friendly manner, no hidden fees, I was able to analyze everything before I have given my consent. More