Toyota of Bay Ridge Brooklyn

Service Department They've got a lot of improving to accomplish in the service department. Overpriced and horrible time management. Not lacking in effort in trying to m They've got a lot of improving to accomplish in the service department. Overpriced and horrible time management. Not lacking in effort in trying to make things right but when you've been overpriced, you expect more in timely service. Maintenance shouldn't be an all day ordeal. They also need to improve on their communication to the customer and each other. More

They scam you here. I'm not sure how this place has a 4.5 rating and how other people got good servic, perhaps we ended up with the wrong salesman and finance manager bu I'm not sure how this place has a 4.5 rating and how other people got good servic, perhaps we ended up with the wrong salesman and finance manager but this place ripped my mother off completely. It was smooth talk with the salesman, a lot of bs about discounts and the car costing $28,000. It ended up costing over $42,000 for a USED 2015 Sienna. Like another reviewer said the salesman and finance manager create this scary situation as if your car will fall apart in a couple of years and convince you to take on a bunch of contracts without specifying the true cost of it all. The finance manager had my mother sign on a pin pad unable to review the paperwork until after signing and it was about 9pm so everyone just wanted to get home. We trusted these people and instead of applying our $10,000 downpayment towards the car loan they pocketed it into multiple contracts we don't need for what we found out totaled $7,000 and on top they pocketed another $3,500 in an unspecified charge. I would take my business elsewhere, anyone reading this should caution with this place. More

New Car Lease The staff was so friendly and helpful. Went out of their way to accommodate my schedule. Spent time reviewing the details of the car. Did not rush The staff was so friendly and helpful. Went out of their way to accommodate my schedule. Spent time reviewing the details of the car. Did not rush you through the delivery of my vehicle. More

Great Experience!! Ozzy is a great dealer and hes willing to work with you, and makes your experience buying a car as smooth as possible. I had a great experience for th Ozzy is a great dealer and hes willing to work with you, and makes your experience buying a car as smooth as possible. I had a great experience for this being my first time purchasing my car. I totally recommend Ozzy! Great sales man..👌😊 More

Very nice experience the staff is so friendly, especially Mark, Juan and Mamdouh were very helpful and cooperative. I bought a certified preowned Toyota RAV4. They have a the staff is so friendly, especially Mark, Juan and Mamdouh were very helpful and cooperative. I bought a certified preowned Toyota RAV4. They have a great collection of of cars with excellent condition and price. More

Good customer relationship Mr Stanley made me and my husband day at the dealership an excellent day. He is the best, he is someone you can talk to any time any day. Mr Stanley made me and my husband day at the dealership an excellent day. He is the best, he is someone you can talk to any time any day. More

Good vibe The people appear to "own" the place. They work together well, and, since buying a car can be stressful, it's important to be in a relaxed environment The people appear to "own" the place. They work together well, and, since buying a car can be stressful, it's important to be in a relaxed environment. I especially value the attention I was given by the salesperson Jake Chen. He is extremely attentive and authentic. I felt like a valued customer for whom it wanted to do well; I didn't feel like a wallet with feet. He works hard to make the experience smooth and efficient. Jason Manos in finance is also very good: intelligent, reliable, and experienced. I just wish this part of the experience could be a little faster: there are so many compliance items. That's not Jason's fault, of course. I just wish it weren't so. More

EXCELLENT SERVICES I GIVE 10.1 FOR THE SERVICES OBTEINED. LA ATENCION DESDE EL INICIO HASTA EL FINAL EXCELENTE. RECOMIENDO 100% VISITAR ESTE DEALER. THANK YOU VERY MUCH I GIVE 10.1 FOR THE SERVICES OBTEINED. LA ATENCION DESDE EL INICIO HASTA EL FINAL EXCELENTE. RECOMIENDO 100% VISITAR ESTE DEALER. THANK YOU VERY MUCH.. Ozzy More

Honest dealer and that's hard to say I went to the dealership to look for a Toyota Sienna. I just came from huntington li toyota and they are crooks there. Fees out of the xxx for everyth I went to the dealership to look for a Toyota Sienna. I just came from huntington li toyota and they are crooks there. Fees out of the xxx for everything. Bayridge didn't charge me any fees. List price was what it is. Clear and concise. Ronald the sales guy was very friendly and helpful and kept me posted of new cars coming in. Manager Juan was tough at first but when you get to know him, he's a good person. I bought the perfect car at a great deal. It was nice to know that some dealers won't try to pull a fast one. I would recommend anyone looking for a good certified toyota to come here. More

Best experience yet. I have been doing business with Bayridge Toyota for the past 17 years now. I bought me first car here. I got my first lease here. They have always had I have been doing business with Bayridge Toyota for the past 17 years now. I bought me first car here. I got my first lease here. They have always had a Steller system of service and management that ensures that, though faces may change over the years, the top notch standard of services never declines. That being said, in all my years of dealing with honest and client service oriented staff at Bayridge Toyota, Ozzy Q is hands down the best representative I have ever dealt with at Bayridge Toyota. This is not a small task to accomplish because of their high standard of service. Hence, to have someone stand above the shoulders of others, is saying a lot. More