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Toyota of Ann Arbor

Ann Arbor, MI

4.3
117 Reviews

3745 Jackson Road

Ann Arbor, MI

48103

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117 Reviews of Toyota of Ann Arbor

October 10, 2025

This place is extremely good For Toyota lovers who want to be satisfied completely for their purchase or trade in and leasing, staff is very friendly and helpful as fas knowledgeable and you will love is f More

by Syed Marif Naqvi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Heath
October 08, 2025

The job was completed professionally, on time and no problems anyway. The service tech was polite and accurate. More

by georgebordt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 09, 2025 -

Toyota of Ann Arbor responded

George, thank you for sharing your feedback about our professional and timely service here at Toyota of Ann Arbor. See you next time!

October 04, 2025

Excellent. very happy with how easy it is to get information as well as service herr. More

by virginiahieber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler
Oct 06, 2025 -

Toyota of Ann Arbor responded

Thanks so much, Virginia. We look forward to your next visit to Toyota of Ann Arbor!

October 03, 2025

I've bought a car from this dealership in the past, but they seem to have gone downhill significantly in the past few years. I went a couple times looking for a new car recently, and was pretty disappointe More

by matthewreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas
Oct 06, 2025 -

Toyota of Ann Arbor responded

Matthew, I'm really disappointed to hear about your recent experiences with us. We pride ourselves on providing clear communication and upfront service, so it's concerning to hear that we fell short. I'd like to discuss this further with you and ensure you receive the information you need regarding the work completed on your vehicle. Please give me a call. Best, Matt Davis - Service Manager - 734-997-7600 Ext 256

October 03, 2025

It a very well set up for the customer to get there car service when checking in More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 06, 2025 -

Toyota of Ann Arbor responded

Thanks so much, Keith. We look forward to your next visit to Toyota of Ann Arbor!

October 02, 2025

I purchased my TRD Pro here. I have brought it here, despite driving by two other Toyota dealers to get here, for all the services. I absolutely love the place! The service advis More

by Claycjm1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Kyle and Jacob
Oct 03, 2025 -

Toyota of Ann Arbor responded

Congrats on your TRD Pro, and thank you for choosing Toyota of Ann Arbor for its care! We’ll be sure to pass your kudos along to Jacob, Mark, and Kyle – we’re lucky to have them on our team. We look forward to welcoming you and your Toyota back for many miles to come!

September 08, 2025

We took our Venza in for 20,000 mile service and everything went fine. It didn't take too long and I was headed back home. More

by Cbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 09, 2025 -

Toyota of Ann Arbor responded

We're happy to hear everything went smoothly and you were back on the road in no time at Toyota of Ann Arbor. Safe travels ahead!

August 31, 2025

They let us take our time , didnt push us to hurry, but he may have wanted to go it was timebto go home More

by poopsy.jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I didnt know anyone but my son-in- law works for Toyota he wasnthere was tryingbtinfigure how to get one cheaper a new one that i could afford with is.employment numbers but he could make up his mind
Sep 02, 2025 -

Toyota of Ann Arbor responded

We are pleased to hear you had a patient and pressure-free experience with the Toyota of Ann Arbor team. We will see you next time!

August 22, 2025

My grandson was visiting from out of state had a strut on the front of the truck problem and they promptly repaired it so he could get back home to his job it was done in a day many thanks for caring enough More

by holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know
Aug 25, 2025 -

Toyota of Ann Arbor responded

We're so glad we could assist your grandson and get him back on the road quickly! Thank you and the entire Holmes family for trusting Toyota of Ann Arbor and sharing your experience. Safe travels!

August 21, 2025

Always a pleasant experience taking my car in for regular maintenance. All advisors are very curtious- especially Lamont! Knowledgeable and upfront about servicev & prices. Yes, dealerships cost more but you More

by JulesTheToyotaLover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamont
Aug 25, 2025 -

Toyota of Ann Arbor responded

We're delighted to hear you always have a pleasant experience with our team, especially Lamont! We love providing peace of mind at Toyota of Ann Arbor. See you next time!

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