Toyota of Ann Arbor

Staff was amazing. Chandler did a great job. And everyone was very kind in the service department. Chandler did a great job. And everyone was very kind in the service department. More

I’ve had no problems at all with this dealership. My salesman Mr. Jeffery Roote was 5 star ⭐️ absolutely great. Just had my Sequoia serviced, and Jen was great. 5 stars all the way. My salesman Mr. Jeffery Roote was 5 star ⭐️ absolutely great. Just had my Sequoia serviced, and Jen was great. 5 stars all the way. More

my experience was less than stellar. They have dealer "add ons" such as nitrogen filled tires and paint clear coat that they add for every car they sell. The cost is not included in the They have dealer "add ons" such as nitrogen filled tires and paint clear coat that they add for every car they sell. The cost is not included in the advertised price. I told the salesman numerous times I did not want nor would I pay for them. They were included when I met the finance person and I again stated I wasn't paying for them. Only when I said no thank you and got up to leave did he get a manager in to talk to me. I ended up paying what I expected after more back and forth with him. This is a car dealership so beware of the finance person and add ons. Be prepared to walk away from the deal if you are not satisfied. More

Greeted at the service bay day with a polite manner. Everyone was very friendly. Service was performed quickly and everything was explained to my satisfaction. Everyone was very friendly. Service was performed quickly and everything was explained to my satisfaction. More

The service was wonderful, and the. people were friendly, courteous and attentive. The staff respected my time, and got me in and out as soon as possible. people were friendly, courteous and attentive. The staff respected my time, and got me in and out as soon as possible. More

Second car in a row I have taken there were they don’t even bother to fill the window washer fluid. Every other dealership i have taken cars to for an oil change has filled it up, but not them. Same with even bother to fill the window washer fluid. Every other dealership i have taken cars to for an oil change has filled it up, but not them. Same with the tire pressures. they rotated the tires but didn’t just the tire pressure to account for the fact the front tires have are supposed to have a different pressure than the back. Weirdly, they check the tire depths but before they rotate so their readings for the front and back are reversed. More

Joshua my salesman was an amazing salesman! Extremely helpful and friendly! I purchased my Toyota grand Highlander on my birthday! He made sure when I picked it up that he had balloons and a ha Extremely helpful and friendly! I purchased my Toyota grand Highlander on my birthday! He made sure when I picked it up that he had balloons and a handmade pot with a plant. I would definitely come back again and find him to purchase another vehicle! I will also let anyone I know buying a vehicle that he’s the guy to use! Also Eugene was very helpful with all the paperwork and vehicle warranty information! More

Best salesperson i have ever had anywhere. Dealer commicatulion in general has been upgraded a ton. Dealer commicatulion in general has been upgraded a ton. More

Terence is very nice and knowledgeable young man. His excellent service is always accompanied a great smile and courtesy all over the way. Thank you! His excellent service is always accompanied a great smile and courtesy all over the way. Thank you! More

Excellent dealership with outstanding customer service. The staff is friendly, professional, and always willing to help. Terence, as always, is wonderful—attentive, knowledgeable, and committed to assisti The staff is friendly, professional, and always willing to help. Terence, as always, is wonderful—attentive, knowledgeable, and committed to assisting with everything I need. I highly recommend this dealership and would gladly return in the future. More