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Toyota West

Columbus, OH

4.7
1,733 Reviews

1500 Auto Mall Dr

Columbus, OH

43228

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Showing 1,733 reviews

February 23, 2011

I was very surprised at how nice everyone was at this dealership. I always have dreaded going to dealerships because of all the pressure they always put on me. But my experience here at Toyota West is More

by Elainepixie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Wadding, Lee Lehmann
February 22, 2011

We planned on buying a Honda CR-V but after test driving the RAV4 we decided it was the best SUV for us. We worked with Jay who was very professional and helpful during our first new car purchase. He work More

by osubuckeye5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Wilder
February 21, 2011

We worked with James Holland and he was great! He was very helpful, knowledgable and no high pressure. Toyota West was a very customer service oriented dealership and they worked very hard to make us hap More

by deemerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holland
February 21, 2011

When it came time to replace my aging car, Gary went out of his way to make what is usually a stressful transaction very easy to do. He listened to what I needed and found 3 cars that I could afford. My R More

by RavBarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Beck
February 21, 2011

Went to Toyota West for a new truck. Craig was very friendly, helpful, low-pressure, and very easy to work with. They had a great selection of Tacomas and Tundras so it was very easy to compare vehicle More

by scottttalm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Wadding
February 21, 2011

Jay did a PHENOMENAL job geting us in and out at a great price! Super friendly, very professional and extremely helpful. We love the Toyota line and will DEFINITELY be back to purchase the next vehicle when More

by mbailey725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
February 20, 2011

Mr. Sothard provided the best car buying experience that I that I have had the pleasure of "enduring " His relaxed demeanor, along with a no pressure sales pitch was enjoyable to the point of a conversatio More

by schumi07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD SOTHARD
February 18, 2011

ME AND MY WIFE HAD A VERY PLEASENT EXPERIANCE WITH OUR SALESMAN CRAIG WADDING.HE SHOWED A LOT OF ENTHUSIASIM AND ENERGY IN ASKING WHAT WE WERE LOOKING FOR IN A TRUCK AND TRYING TO SHOW US A COUPLE OF DEFE More

by kward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CRAIG WADDING
February 17, 2011

This dealership was recommended to me by a friend. Trusting my friend, even thought it meant a three hour trip for me, I found it to be a smart move. Mr. Beck listened to the features I hoped to have More

by Moonchild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary W. Beck
February 17, 2011

We had a great experience at Toyota West Used Car Lot. Our salesman Ken helped us find the right car and was very friendly, We got a great car for a very good price, Dan in finance got us a great rate, He More

by Potts,A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken (used cars) & Dan (finance)