Toyota West

We recently purchased a 2011 Toyota from Toyota West, Columbus, Ohio and had a great experience! Craig Wadding answered all of our initial questions via email and even stayed late to meet us at the deal Columbus, Ohio and had a great experience! Craig Wadding answered all of our initial questions via email and even stayed late to meet us at the dealership on short notice. The staff was friendly and the dealership was clean and inviting. All of our questions were answered promptly and our car buying experience went far beyond our expectations. We would definitely recommend this dealership to anyone looking to purchase a Toyota. By far, the easiest and least stressful car buying experience we've ever had! More

I was in the market for a new Trundra and called around I was in the market for a new Trundra and called around to several local Toyota dealers. Toyota West not only e-mailed me but called me and answ I was in the market for a new Trundra and called around to several local Toyota dealers. Toyota West not only e-mailed me but called me and answered all my questions without being overbarring. When I went to the dealership they answered all my questions, showed me trucks that fit what I was looking for, and when I went to buy, they were great. I have dealt with Toyota West for the past several years for service of my old Trundra and have always come away feeling like I was treated with respect and great service. My new trundra will have all of it's service done at West and I know if I have any questions regarding my new truck I can call Craig and I will have everything taken care of. I would like to thank everyone at Toyota West for such great customer service. More

rusty was great and actually called me when he found a car he thought i would like. he was knowledgeable and helped seal the deal and stayed late to get all the paperwork done. i would recommend him and car he thought i would like. he was knowledgeable and helped seal the deal and stayed late to get all the paperwork done. i would recommend him and the dealership to anyone who is in the market to buy a car. More

I just purchased a used Corolla for Rusty because after searching and searching I found a 2005 Corolla LE in graet condition which was a one owner with a clean carfax. It had been well serviced. The financ searching and searching I found a 2005 Corolla LE in graet condition which was a one owner with a clean carfax. It had been well serviced. The finance department was also very helpful in answering my questions. I almost forgot something this was my first car purchase with financing and I needed full coverage insurance and Rusty was also helpful in putting me in contact with a great insurance guy at TA Swain insurance all in all just a great experience there at Toyota WesT! THANKS TO ALL OF YOU! More

Craig was the absolute BEST saleman we have EVER dealt with! He was very knowledgable, friendly, and really took the time to make sure my husband and I felt right in whatever decision we made. Will cert with! He was very knowledgable, friendly, and really took the time to make sure my husband and I felt right in whatever decision we made. Will certainly see him in the near future. We also recommend that friends and family go to Toyota West when thinking of purchasing a new car. More

Craig did a good job and communicated well with us. We have a few minor touch-ups that need to be done to the vehicle. Craig is actively working with us to get those items scheduled. Craig worked very h have a few minor touch-ups that need to be done to the vehicle. Craig is actively working with us to get those items scheduled. Craig worked very hard to find the SUV we wanted in the desired color and features. We ended up with more features than we needed but the price was within our budget. We are very happy with the SUV. More

Jimmy was very friendly and extremely helpful. He was very responsive in returning phone calls and providing information. He never tried to pressure me into a sale. I was very pleased with the way he h very responsive in returning phone calls and providing information. He never tried to pressure me into a sale. I was very pleased with the way he handled the entire sales experience and I would strongly recommend him and Toyota West. More

I came to this dealership on Sunday, March 13th with my Mom, just to take a look at the cars. I own a Corolla and had convinced my Mom that she should get one too. I actually didn't expect that we'd buy Mom, just to take a look at the cars. I own a Corolla and had convinced my Mom that she should get one too. I actually didn't expect that we'd buy a car that day, but Jaleon Wilder informed us of the specials going on, so we decided on a 2010 Corolla with 0% APR, which was hard to pass up! He was extremely helpful and knowledgeable and had a great attitude. I'd definitely recommend this dealership to anyone else I know in Ohio that is looking to purchase a Toyota. More

Rusty was very personable and professional. He was knowledgeable about the vehicles we were interested. Never once did we feel pressured and he worked hard to find the right vehicle for us - in our p knowledgeable about the vehicles we were interested. Never once did we feel pressured and he worked hard to find the right vehicle for us - in our price range. He was aware of what we wanted and needed and in our price range. It was a very pleasant experience. More

During the recent purchase of our Toyota Corolla, Sales Representative, Craig Wadding, and Sales Manager, Nick Carachilo encouraged us to test drive several vehicles (including the competition's) in making Representative, Craig Wadding, and Sales Manager, Nick Carachilo encouraged us to test drive several vehicles (including the competition's) in making our decision. Allowing us to keep the vehicle overnight, afforded my wife the opportunity to drive the car for an extended period. This ultimately proved critical in solidifying our desire for the 2011 Corolla. Then, while negotiating price and terms, Finance Manager, Dan Grunkemyer and General Manager, John Masters, demonstrated as much commitment to ensuring our satisfaction with the price as with the car itself. Along the way, Dan worked out every possible financing scenario at our request and, most importantly, did so with great alacrity. Toyota West is the only Toyota dealership that I have and will continue to recommend to friends and family. This dealership DEFINES customer service. More