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Toyota West
Columbus, OH
1,812 Reviews
At Toyota West, we believe in providing car buyers with a first-class car-buying and vehicle-servicing experience. When you visit our Toyota dealership near Columbus, Dublin, and Grove City, Ohio, you’ll find a huge selection of new Toyota SUVs, cars, trucks, and more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,812 reviews
July 04, 2026
Dealership is great very friendly people in the service area. They are very knowledgeable about their job and they ensure customers are scheduled for correct service area. They are very knowledgeable about their job and they ensure customers are scheduled for correct service More
by Robertmlong365
Employees Worked With
Robby
July 04, 2026
Chandler took time to update us on expected service needed and addressed options for a radio/technology issue. Kudos to Chandler! - for directing conversation to me, the female owner of the car, even t needed and addressed options for a radio/technology issue. Kudos to Chandler! - for directing conversation to me, the female owner of the car, even though my husband accompanied me. I have had bad experiences at other service centers where being female led to condescending representatives and overpriced service fees. More
by nash.susan80
Employees Worked With
Chandler Inman
July 03, 2026
Exceptionally great all way around. Thank you for your amazing service. Keep up the good work Thank you for your amazing service. Keep up the good work More
by AA
Employees Worked With
July 02, 2026
The staff at Toyota West was really professional and took care of me. I have bought four or five automobiles from Chris Wells. He does an excellent job. I can’t thank you enough as well as the sales manager care of me. I have bought four or five automobiles from Chris Wells. He does an excellent job. I can’t thank you enough as well as the sales manager and finance. More
by Steve
June 24, 2026
Everyone at the dealership I talked with were very nice. Was able to get the car I liked that had all the options I wanted. I highly recommend this dealership. Was able to get the car I liked that had all the options I wanted. I highly recommend this dealership. More
by K Childers
Employees Worked With
Cameron Williams sales; Nick in Finance
June 15, 2026
Best Dealer to buy car it's my time for Toyota and I like it like it More
by Shinahesheban
Employees Worked With
May 26, 2026
The sales man Mike way very helpful. Got what I thought was a good deal and love the car. I was a 40 year Ford owner but Ford and Ricart have taken advantage of me for the last time. Got what I thought was a good deal and love the car. I was a 40 year Ford owner but Ford and Ricart have taken advantage of me for the last time. I am now a proud Toyota owner. More
by M Agosta
Employees Worked With
Mike
May 13, 2026
We recently purchased a new Highlander. I had been referred to Hossain Saadat by a friend. Hossain did not disappoint. He was knowledgeable, straightforward and a pleasure to work with. Hos I had been referred to Hossain Saadat by a friend. Hossain did not disappoint. He was knowledgeable, straightforward and a pleasure to work with. Hossain was patient with our questions and never engaged in high pressure sales tactics. Justin helped finish the process and equally was a pleasure to work with. Looking forward to our next new car purchase at Toyota West. Thanks guys! More
by Kim M
Employees Worked With
Hossain,Justin
