Toyota West
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The staff was excellent. Everyone from my sale agent to my loan officer to the people helping me. I thank you. They were great. Everyone from my sale agent to my loan officer to the people helping me. I thank you. They were great. More
I was there yesterday. The employee was good, but the wait was very long, from 10:30 AM to 4:00 PM. My child came home from school and waited outside. This is outrageous; I The employee was good, but the wait was very long, from 10:30 AM to 4:00 PM. My child came home from school and waited outside. This is outrageous; I have a free oil change and haven't even reached 20,000 miles. Yet, I was billed $98. More
We had an excellent experience at Toyota West! Our salesman, Robert Smart, was absolutely amazing to work with. From the moment we walked in, he went above and beyond to help us and made sure ever Our salesman, Robert Smart, was absolutely amazing to work with. From the moment we walked in, he went above and beyond to help us and made sure everything went smoothly from start to finish. He was knowledgeable, professional, and genuinely focused on making the car-buying process easy and stress-free. We never felt pressured, and he took the time to answer all our questions and ensure we were comfortable every step of the way. A special thanks to Jacob Higgins in financing. He exceeded our expectations by securing an even better interest rate than the one we had been pre-approved for through our credit union, which made an already great experience even better. Overall, it was a smooth, enjoyable, and hassle-free experience. We couldn't be happier with our purchase and highly recommend Toyota West, Robert, and Jacob to anyone looking for exceptional customer service and a great car-buying experience. More
Dean was very knowledgeable about locating the car we wanted that was hard to come by. It was a good experience since several other dealers came up short. wanted that was hard to come by. It was a good experience since several other dealers came up short. More
Always treat me good and do good work for me the service manager Ben is a great guy manager Ben is a great guy More
I recently bought a great car; honestly, I was very pleased with the service, friendliness, and flexibility of Mr. Morris Williams—he is truly someone who cares about the customer. pleased with the service, friendliness, and flexibility of Mr. Morris Williams—he is truly someone who cares about the customer. More
I had an excellent experience working with Ahned Mansour at Toyota West. He is extremely friendly, honest, professional, and genuinely helpful. He goes above and beyond to make sure everything is clear and at Toyota West. He is extremely friendly, honest, professional, and genuinely helpful. He goes above and beyond to make sure everything is clear and that you get the best possible service. He is very responsive, trustworthy, and truly cares about his customers. I highly recommend working with him—you’ll definitely be in great hands! More











