Toyota West

The sales person was very nice. I was very comfortable of the purchaseing process.He explained us very kindly and tell us detail of what I did not understand. Paperworks was also smoothe and was no problem. the purchaseing process.He explained us very kindly and tell us detail of what I did not understand. Paperworks was also smoothe and was no problem. Actually this dealer is much better than the Toyota dealer which I went before so I decided to buy here. More

As soon as we stepped on the lot we were greeted very friendly (& not too pushy) by Mr. Harris. He understood the type of situation we were in & was very eager to help to the best of his abilities. After friendly (& not too pushy) by Mr. Harris. He understood the type of situation we were in & was very eager to help to the best of his abilities. After being on the lot for almost 6 hours, he was finally able to find us a car that we liked & was in our budget. Kudos to Mr. Harris & the whole team. :-) More

JT (John Thomas) helped us find a used car for our 18 year old granddaughter. He is a personable man, and since he has a daughter of us his, knew what we wanted for her. I really appreciated his help. A year old granddaughter. He is a personable man, and since he has a daughter of us his, knew what we wanted for her. I really appreciated his help. All the sales people in the Used Car office were friendly and welcoming. Thanks again, Carol Scala More

The vehicle was listed on Ebay. I called the dealer and was provided with all the information I needed to purchase the vehicle. I drove from Florida to Ohio to pickup the vehicle. The trade in value of my was provided with all the information I needed to purchase the vehicle. I drove from Florida to Ohio to pickup the vehicle. The trade in value of my car had already been decided on the phone. There were no surprises during the trade in or purchase of the new vehicle. More

The service I received was great. Matt was wonderful and made my Birthday car really special. I was in searching for a PT Cruiser for my 45th birthday and he found me what I asked for and more. I would hi made my Birthday car really special. I was in searching for a PT Cruiser for my 45th birthday and he found me what I asked for and more. I would highly recommend him and that dealership to anyone searching for a new car. More

I have been a Toyota West customer for over eleven years. The new vehicle experience has been great with them as has the service department. The service dept has always been reasonable as far as not trying t The new vehicle experience has been great with them as has the service department. The service dept has always been reasonable as far as not trying to sell more service than I need.I would definitely recommend them to my friends and plan to keep going back there myself. More

I have purchased my last three Toyota's from Dean Mahalati. I have dealt with many other salesmen in my past who gave me a stomach ache every time I was ready to purchase a new car. This dealership h Mahalati. I have dealt with many other salesmen in my past who gave me a stomach ache every time I was ready to purchase a new car. This dealership has been tremendous and honest with me. My son purchased a Sienna Van for his wife and said the same thing about the Toyota West Dealership. I actually decided to purchase another Toyota instead of a Lexus because I have so much trust in Dean Mahalati. More

We had a wonderful exerience at Toyota West, especially working with Rusty. I had originally come to the dealership to look at used Toyotas and to trade in my 9 year old Corolla. Rusty welcomed us with a working with Rusty. I had originally come to the dealership to look at used Toyotas and to trade in my 9 year old Corolla. Rusty welcomed us with a smile and explained all of the features to us in detail. We spent time looking at the used Rav4s, but I eventually decided to purchase a new one. Rusty made the entire experience very easy for me. I was able to get my new car within the week, with the exact specifications I was looking for in a vehicle. Rusty kept me up-to-date on the entire process. When we came to pick up the vehicle, it looked great! We even had an unfortunately incident with a bird dropping when we took it for a spin before finishing up the paperwork and he insisted on cleaning it up before we left that night. That's what I call 5 star customer service. Doing everything possible to make sure we had a great experience - and we did at Toyota West. Cliff and Lee also assisted in finializing our paperwork and it was fast and easy! Thank you so much! More

very friendly salesmen. bob took the time to walk us around the large selection of trucks and suv's and answer any questions we had about the different models. give us the pros and cons about what woul around the large selection of trucks and suv's and answer any questions we had about the different models. give us the pros and cons about what would fit our needs. went over the inside of the suv we selected showing my wife how to use everything and explaining everything. got a great deal. More

Our salesman and whole experience was nothing but positive. We drove 3 hours to get to this dealership and it was well worth the trip. When it comes time for another vehicle we will surely make the positive. We drove 3 hours to get to this dealership and it was well worth the trip. When it comes time for another vehicle we will surely make the trip again. Our salesman came in on his day off to assist us in the completion of our deal. He was pleasant, honest and very courteous. More