Toyota West

rusty was great and actually called me when he found a car he thought i would like. he was knowledgeable and helped seal the deal and stayed late to get all the paperwork done. i would recommend him and car he thought i would like. he was knowledgeable and helped seal the deal and stayed late to get all the paperwork done. i would recommend him and the dealership to anyone who is in the market to buy a car. More

I just purchased a used Corolla for Rusty because after searching and searching I found a 2005 Corolla LE in graet condition which was a one owner with a clean carfax. It had been well serviced. The financ searching and searching I found a 2005 Corolla LE in graet condition which was a one owner with a clean carfax. It had been well serviced. The finance department was also very helpful in answering my questions. I almost forgot something this was my first car purchase with financing and I needed full coverage insurance and Rusty was also helpful in putting me in contact with a great insurance guy at TA Swain insurance all in all just a great experience there at Toyota WesT! THANKS TO ALL OF YOU! More

Craig was the absolute BEST saleman we have EVER dealt with! He was very knowledgable, friendly, and really took the time to make sure my husband and I felt right in whatever decision we made. Will cert with! He was very knowledgable, friendly, and really took the time to make sure my husband and I felt right in whatever decision we made. Will certainly see him in the near future. We also recommend that friends and family go to Toyota West when thinking of purchasing a new car. More

Craig did a good job and communicated well with us. We have a few minor touch-ups that need to be done to the vehicle. Craig is actively working with us to get those items scheduled. Craig worked very h have a few minor touch-ups that need to be done to the vehicle. Craig is actively working with us to get those items scheduled. Craig worked very hard to find the SUV we wanted in the desired color and features. We ended up with more features than we needed but the price was within our budget. We are very happy with the SUV. More

Jimmy was very friendly and extremely helpful. He was very responsive in returning phone calls and providing information. He never tried to pressure me into a sale. I was very pleased with the way he h very responsive in returning phone calls and providing information. He never tried to pressure me into a sale. I was very pleased with the way he handled the entire sales experience and I would strongly recommend him and Toyota West. More

I came to this dealership on Sunday, March 13th with my Mom, just to take a look at the cars. I own a Corolla and had convinced my Mom that she should get one too. I actually didn't expect that we'd buy Mom, just to take a look at the cars. I own a Corolla and had convinced my Mom that she should get one too. I actually didn't expect that we'd buy a car that day, but Jaleon Wilder informed us of the specials going on, so we decided on a 2010 Corolla with 0% APR, which was hard to pass up! He was extremely helpful and knowledgeable and had a great attitude. I'd definitely recommend this dealership to anyone else I know in Ohio that is looking to purchase a Toyota. More

Rusty was very personable and professional. He was knowledgeable about the vehicles we were interested. Never once did we feel pressured and he worked hard to find the right vehicle for us - in our p knowledgeable about the vehicles we were interested. Never once did we feel pressured and he worked hard to find the right vehicle for us - in our price range. He was aware of what we wanted and needed and in our price range. It was a very pleasant experience. More

During the recent purchase of our Toyota Corolla, Sales Representative, Craig Wadding, and Sales Manager, Nick Carachilo encouraged us to test drive several vehicles (including the competition's) in making Representative, Craig Wadding, and Sales Manager, Nick Carachilo encouraged us to test drive several vehicles (including the competition's) in making our decision. Allowing us to keep the vehicle overnight, afforded my wife the opportunity to drive the car for an extended period. This ultimately proved critical in solidifying our desire for the 2011 Corolla. Then, while negotiating price and terms, Finance Manager, Dan Grunkemyer and General Manager, John Masters, demonstrated as much commitment to ensuring our satisfaction with the price as with the car itself. Along the way, Dan worked out every possible financing scenario at our request and, most importantly, did so with great alacrity. Toyota West is the only Toyota dealership that I have and will continue to recommend to friends and family. This dealership DEFINES customer service. More

Great Dealership - good inventory,not too pushy. I decided to stop and get information on a possible new car purchase and was greeted very quickly by Rusty. He took the time to listen to what my conc decided to stop and get information on a possible new car purchase and was greeted very quickly by Rusty. He took the time to listen to what my concerns were about buying a new car versus a used car and explained the options to me. Was very knowledgeable about the cars I was interested in Highlander & 4Runner. Gave me great information to help make my decision easier. Once I decide for sure, I will most definitely come back there to make my purchase with him. More

In searching for a new car, I decided upon buying a Toyota. I live close to Toyota West and decided to come in and check out some of their vehicles. Craig Wadding, the internet sales manager, was the Toyota. I live close to Toyota West and decided to come in and check out some of their vehicles. Craig Wadding, the internet sales manager, was the saleman who helped me out. He was extremely friendly, and helped me out in chooseing the right car. He supplied me with a lot of knowledge, and showed me the different options I had as a buyer. I didn't buy a car the first time I was at Toyota West, but I did make several phone calls to Craig, and he was always professional and friendly which I greatly appreciated, and he even offered to help me out on his day off if it worked better for me and my schedule. The rest of the staff at Toyota West was friendly and professional, gave me a good trade in price for my car I was trading in, and from this experience, I will recommend Toyota West to people I know, and I will certainly be stopping at Toyota West first for any other vehicle needs I may have in the future. More