Toyota West

JT (John Thomas) helped us find a used car for our 18 year old granddaughter. He is a personable man, and since he has a daughter of us his, knew what we wanted for her. I really appreciated his help. A year old granddaughter. He is a personable man, and since he has a daughter of us his, knew what we wanted for her. I really appreciated his help. All the sales people in the Used Car office were friendly and welcoming. Thanks again, Carol Scala More

The vehicle was listed on Ebay. I called the dealer and was provided with all the information I needed to purchase the vehicle. I drove from Florida to Ohio to pickup the vehicle. The trade in value of my was provided with all the information I needed to purchase the vehicle. I drove from Florida to Ohio to pickup the vehicle. The trade in value of my car had already been decided on the phone. There were no surprises during the trade in or purchase of the new vehicle. More

The service I received was great. Matt was wonderful and made my Birthday car really special. I was in searching for a PT Cruiser for my 45th birthday and he found me what I asked for and more. I would hi made my Birthday car really special. I was in searching for a PT Cruiser for my 45th birthday and he found me what I asked for and more. I would highly recommend him and that dealership to anyone searching for a new car. More

I have been a Toyota West customer for over eleven years. The new vehicle experience has been great with them as has the service department. The service dept has always been reasonable as far as not trying t The new vehicle experience has been great with them as has the service department. The service dept has always been reasonable as far as not trying to sell more service than I need.I would definitely recommend them to my friends and plan to keep going back there myself. More

I have purchased my last three Toyota's from Dean Mahalati. I have dealt with many other salesmen in my past who gave me a stomach ache every time I was ready to purchase a new car. This dealership h Mahalati. I have dealt with many other salesmen in my past who gave me a stomach ache every time I was ready to purchase a new car. This dealership has been tremendous and honest with me. My son purchased a Sienna Van for his wife and said the same thing about the Toyota West Dealership. I actually decided to purchase another Toyota instead of a Lexus because I have so much trust in Dean Mahalati. More

We had a wonderful exerience at Toyota West, especially working with Rusty. I had originally come to the dealership to look at used Toyotas and to trade in my 9 year old Corolla. Rusty welcomed us with a working with Rusty. I had originally come to the dealership to look at used Toyotas and to trade in my 9 year old Corolla. Rusty welcomed us with a smile and explained all of the features to us in detail. We spent time looking at the used Rav4s, but I eventually decided to purchase a new one. Rusty made the entire experience very easy for me. I was able to get my new car within the week, with the exact specifications I was looking for in a vehicle. Rusty kept me up-to-date on the entire process. When we came to pick up the vehicle, it looked great! We even had an unfortunately incident with a bird dropping when we took it for a spin before finishing up the paperwork and he insisted on cleaning it up before we left that night. That's what I call 5 star customer service. Doing everything possible to make sure we had a great experience - and we did at Toyota West. Cliff and Lee also assisted in finializing our paperwork and it was fast and easy! Thank you so much! More

very friendly salesmen. bob took the time to walk us around the large selection of trucks and suv's and answer any questions we had about the different models. give us the pros and cons about what woul around the large selection of trucks and suv's and answer any questions we had about the different models. give us the pros and cons about what would fit our needs. went over the inside of the suv we selected showing my wife how to use everything and explaining everything. got a great deal. More

Our salesman and whole experience was nothing but positive. We drove 3 hours to get to this dealership and it was well worth the trip. When it comes time for another vehicle we will surely make the positive. We drove 3 hours to get to this dealership and it was well worth the trip. When it comes time for another vehicle we will surely make the trip again. Our salesman came in on his day off to assist us in the completion of our deal. He was pleasant, honest and very courteous. More

We recently purchased a 2011 Toyota from Toyota West, Columbus, Ohio and had a great experience! Craig Wadding answered all of our initial questions via email and even stayed late to meet us at the deal Columbus, Ohio and had a great experience! Craig Wadding answered all of our initial questions via email and even stayed late to meet us at the dealership on short notice. The staff was friendly and the dealership was clean and inviting. All of our questions were answered promptly and our car buying experience went far beyond our expectations. We would definitely recommend this dealership to anyone looking to purchase a Toyota. By far, the easiest and least stressful car buying experience we've ever had! More

I was in the market for a new Trundra and called around I was in the market for a new Trundra and called around to several local Toyota dealers. Toyota West not only e-mailed me but called me and answ I was in the market for a new Trundra and called around to several local Toyota dealers. Toyota West not only e-mailed me but called me and answered all my questions without being overbarring. When I went to the dealership they answered all my questions, showed me trucks that fit what I was looking for, and when I went to buy, they were great. I have dealt with Toyota West for the past several years for service of my old Trundra and have always come away feeling like I was treated with respect and great service. My new trundra will have all of it's service done at West and I know if I have any questions regarding my new truck I can call Craig and I will have everything taken care of. I would like to thank everyone at Toyota West for such great customer service. More