Toyota West

We bought our new 2011 FJ Cruiser at Toyota West, from salesman Bob Luttrell. We had a wonderful experience. Bob and all the sales and financing staff were very professional, helpful, courteous, and we fe salesman Bob Luttrell. We had a wonderful experience. Bob and all the sales and financing staff were very professional, helpful, courteous, and we felt we received overall great customer service from everyone we encountered. We purchased the vehicle we had been looking for and received an excellent financing package, and all at the price we wanted to pay. We highly recommend Toyota West if you are considering buying a new or used car or truck. More

I live in Virginia and my local Toyota dealership would not even try to get the FJ Cruiser with a manual transmission that I wanted. When I found out about Dean Mahalati at Toyota West in Columbus, Ohio I not even try to get the FJ Cruiser with a manual transmission that I wanted. When I found out about Dean Mahalati at Toyota West in Columbus, Ohio I called him. He worked really hard to find exactly what I wanted at a fair price. When delivery got delayed, they even covered the cost of the air fare that I lost. They were great to deal with and I love my one of a kind FJ. More

My husband and I were looking for an FJ Cruiser with a manual transmission in Virginia. None of the local dealers had any in their inventory, and couldn't find any within 5 states. We found Toyota West manual transmission in Virginia. None of the local dealers had any in their inventory, and couldn't find any within 5 states. We found Toyota West on the internet; they had the exact vehicle we wanted. We started the transaction on a Friday, and the vehicle was delivered to us at home with a smile that Sunday. We've never purchased a vehicle on the internet, and were suprised to find that the quality of service far exceeded what the local dealerships were willing to provide. If you need a car, call and ask for Rusty! More

Initially on the car lot they were not pushy at all like most dealerships. He immediately offered me the keys to the vehicle I was looking at and I was able to take it for 2 hours with my wife with no more most dealerships. He immediately offered me the keys to the vehicle I was looking at and I was able to take it for 2 hours with my wife with no more than proof of Driver's License and Insurance. Upon my return he offered me anything I wanted and worked with me for 2+ hours to negotiate what I was exactly looking for. More

We were in the market for a mini van. We had a wish list and a budget. Matt was able to help us with both. He was friendly and honest with us about what would be the best option for us. Thanks to Matt, we w and a budget. Matt was able to help us with both. He was friendly and honest with us about what would be the best option for us. Thanks to Matt, we were able to feel great about our purchase. We will definitely refer anyone looking to purchase a car to Matt Harris. More

i had a very good visit with toyota on buying my first car jimmy helped me out so much he let me test drive my car he told me all the good things that come along with getting a toyota and it wasnt the eas car jimmy helped me out so much he let me test drive my car he told me all the good things that come along with getting a toyota and it wasnt the easyest to finance me and he was on top of everything. he kept me up dated and all of the things that were going on. i had an great experiance and i have recommened toyota west to friends and family everyone was frindley and nice. More

I really enjoyed working with James Holland. I am just in the preliminary stages of shopping for a new car and have no idea what I want. James was very personable, friendly and knowledgable. He also has a the preliminary stages of shopping for a new car and have no idea what I want. James was very personable, friendly and knowledgable. He also has a great sense of humor and did not pressure me in the least. I learned a great deal from him and will likely return to purchase my new vehicle from James Holland at Toyota West! More

I have purchased numerous cars from various dealers. I must say Matt Harris is the friendliest, most professional salesman I have ever dealt with. He more than exceeded my expectations. Matt spent a lot o must say Matt Harris is the friendliest, most professional salesman I have ever dealt with. He more than exceeded my expectations. Matt spent a lot of time with me helping me make an important decision. He LISTENED to MY needs. He did not pressure me with any sale tactics or use the ole "Bait and Switch" tactic. Once I decided on a vehicle, Toyota West did not have the particular 4Runner I was looking for. Matt searched until he found the vehicle I wanted and secured a dealer trade for me. When it came time for negotiation process, it was very painless dealing with him. He went to bat for me to get more for my trade than any dealership in the Columbus area. I will definitely look him up when I purchase my next vehicle. I highly recommend MATT HARRIS to any person reading this comment. Matt cares about YOUR needs and will go the extra mile to get you the best possible deal. More

On April twelth I had the best experience with buying a car in my entire life. My salesman was Russell Wilson and he was very friendly and knowledgeable of different types of cars. He was able to answer car in my entire life. My salesman was Russell Wilson and he was very friendly and knowledgeable of different types of cars. He was able to answer questions I had about the difference between a certified and a non-certified Toyota and the reason it pays to purchase a certified car. His overall demeaner made it impossible to not purchase a car from Toyota West and I was not previously a Toyota driver and had went to the dealership for different used brand of car. I Recommend Toyota West and Salesman Russell Wilson to everyone. More

Salesman, James Holland was friendly and helpful. I felt he represented the dealership well and I will refer others to this dealership. My overall experience was great. If you need to contact me for more i he represented the dealership well and I will refer others to this dealership. My overall experience was great. If you need to contact me for more information please send a message to the email below. More