Toyota West
Columbus, OH
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I recently purchased a new Camry. When I arrived at Toyota West I was greeted by a very friendly sales representative, Bart Zimmerman. After dealing with numerous salesman throughout my search process Toyota West I was greeted by a very friendly sales representative, Bart Zimmerman. After dealing with numerous salesman throughout my search process, it was refreshing to deal with someone like Bart. He explained all of my options to me and was very helpful in finding the car that would be perfect for me. I couldn't have been more satisfied with his representation of your company. I am so happy with my new car, and will definitely go back to Bart and Toyota West for my next purchase. More
The experience was great because I truly felt the dealer had my best interest at hand. I explained to him what my goals were in terms of a purchase and he steered me in the best possible options for me. Ver had my best interest at hand. I explained to him what my goals were in terms of a purchase and he steered me in the best possible options for me. Very friendly and cordial and no pressure at all. Very good experience there!!! More
Toyota West is a wonderful dealership. In the past my boyfriend and I have bought cars from Luke and it was always a great experience. This time we worked with Jimmy. This hands down was the best exper boyfriend and I have bought cars from Luke and it was always a great experience. This time we worked with Jimmy. This hands down was the best experience ever in dealing with a car salesman. No hassle, no pressure, helpful, friendly and he is very professional. The rapport Jimmy built with my boyfriend and I as well as his sense of humor is why we will recommend him to our friends and family. We love our Acura we bought from Jimmy. We also couldn't ask for a better place to purchase a new or used car from and felt the service we received was excellent. Jimmy gave us various options we could go with and Luke was very helpful with this as well. I am not very good with technology and Jimmy even showed us how to use everything in the car, put gas in it, and had it detailed! We really appreciated the time and attention to detail that he provided for us! I would definitely recommend Toyota West as the first place to shop for any car whether it is new or used. More
I don't normally leave reviews for a good reason but felt compelled to do so in this case. In my recent search for an suv I considered many options. After going to Toyota West and meeting Bart, I knew my sea compelled to do so in this case. In my recent search for an suv I considered many options. After going to Toyota West and meeting Bart, I knew my search was over. Good customer service is a priority to me when doing business with anyone and I've found the cream of the crop here in Columbus. The whole staff made what is usually a scary endeavor into a great experience. Bart and his staff really know how to treat a lady! More
I have been buying Toyota vehicles for my family for over 10 years. With 3 young children and one on the way, I needed a larger vehicle and spoke with a kind gentleman named Bart. He greeted me promptly an 10 years. With 3 young children and one on the way, I needed a larger vehicle and spoke with a kind gentleman named Bart. He greeted me promptly and understood what I was looking for. I did not want to get drug around looking at vehicles that were out of my budget or would not accomodate my large family, so I was appreciative that Bart was so understanding. After looking at many makes and models, I was able to make my decision without any pressure and Bart was able to help me get my payments below my anticipated budget! I am a happy customer and my kids love the Highlander. More
I had visited other dealerships while looking for a new vehicle. I was pricing and looking for a mid size vehicle that would have decent gas mileage. I eventually narrowed it down to a Toyota Camry and a vehicle. I was pricing and looking for a mid size vehicle that would have decent gas mileage. I eventually narrowed it down to a Toyota Camry and a Chevrolet Malibu. The salesman, Bart Zimmerman, was the reason we chose the Camry. His knowledge of the vehicle, the ability to show us the pros and cons between the two vehicles, along with his passion for Toyota's in general. The experience in general was a great one, I would definitely recommend Bart and Toyota West to friends and relatives to purchase their future vehicles. More
The professionalism was outstanding.Bart is someone that evey dealership should have not only in the lot but at every desk.The walk that Bart lead me on was not only knowledgable but made me and my boy frie evey dealership should have not only in the lot but at every desk.The walk that Bart lead me on was not only knowledgable but made me and my boy friend feel as though we were the most important people in the dealership.As a matter of fact everyone that we came in contact with at Toyota West were very warm and cared very much that we did have an experience that did not end at the hand shake. I know I paid more for my car at Toyota West.I was made to feel the deal was not just in the numbers, but the relationship with all of the great people.(Starting with Bart).I researched all the dealerships and found not only great ratings in sales, but also in their service department. More
Everyone I dealt with was very friendly, helpful and professional with no high power selling tactics. I would recommend them to anyone wanting to buy a Toyota car. The trade in value for the two vehicle professional with no high power selling tactics. I would recommend them to anyone wanting to buy a Toyota car. The trade in value for the two vehicles was very fair considering the amount of mileage on the one. More
We bought our new 2011 FJ Cruiser at Toyota West, from salesman Bob Luttrell. We had a wonderful experience. Bob and all the sales and financing staff were very professional, helpful, courteous, and we fe salesman Bob Luttrell. We had a wonderful experience. Bob and all the sales and financing staff were very professional, helpful, courteous, and we felt we received overall great customer service from everyone we encountered. We purchased the vehicle we had been looking for and received an excellent financing package, and all at the price we wanted to pay. We highly recommend Toyota West if you are considering buying a new or used car or truck. More
I live in Virginia and my local Toyota dealership would not even try to get the FJ Cruiser with a manual transmission that I wanted. When I found out about Dean Mahalati at Toyota West in Columbus, Ohio I not even try to get the FJ Cruiser with a manual transmission that I wanted. When I found out about Dean Mahalati at Toyota West in Columbus, Ohio I called him. He worked really hard to find exactly what I wanted at a fair price. When delivery got delayed, they even covered the cost of the air fare that I lost. They were great to deal with and I love my one of a kind FJ. More