Toyota West
Columbus, OH
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Dean was a great sales person and followed through on everything he promised. Friendly staff, financing was a little confusing as too many options to decide from everything he promised. Friendly staff, financing was a little confusing as too many options to decide from More
Felix was with another customer when I arrived, so another service technician started the paper work for him. It was nice to see people who don't have the "It's not my job" mentality. Felix was extr another service technician started the paper work for him. It was nice to see people who don't have the "It's not my job" mentality. Felix was extremely thorough in explaining to me what needed to be done with the gas pedal recall. He also checked to make sure I did not need any other service. I always choose Felix as my service representative. The service was fast. More
Bart was very friendly and professional, everything he said he would do - he did. I was very satisfied with his service and I will return if I ever need another vehicle. the first time a salesperson wen said he would do - he did. I was very satisfied with his service and I will return if I ever need another vehicle. the first time a salesperson went the extra mile to satisfy me as a customer. PS. I love my truck. Thanks Bart.. Carlos Bird More
I have bought many cars from Jeremy at Toyota West and have always been very satisfied. They are very attentive to your needs and wants in a vehicle and are ready to go above and beyond to see that you le have always been very satisfied. They are very attentive to your needs and wants in a vehicle and are ready to go above and beyond to see that you leave with what it is your looking for. Not only is Jeremy a good sales person, but also a good friend as well and also, the people that work under him like J.T. More
Our salesman, Bart Zimmerman was very helpful in helping us deside on a vehicle that suited our needs. He did everythhing in his power to see we were satisified. He spent much time with us and we did not us deside on a vehicle that suited our needs. He did everythhing in his power to see we were satisified. He spent much time with us and we did not feel rushed to buy. When we left we felt good about our choice. This is the reason we will go back to this dealership, Bart made all the difference. We will recomend them. Sincerly: John and Carol Evans More
Chad was very helpful when it came to purchasing a new automobile. He was sincerely interested in listening and helping out when we needed it. As we were waiting for the car to be cleaned, he tended to automobile. He was sincerely interested in listening and helping out when we needed it. As we were waiting for the car to be cleaned, he tended to our every need asking if we'd like a drink or some food while we waited. Highly recommend! More
I had a great experience. Bob Luttrell was very patient and helpful while I decided the exact color, configuration and options on my truck. They didn't have what I wanted on the lot, but Bob hustled to fi and helpful while I decided the exact color, configuration and options on my truck. They didn't have what I wanted on the lot, but Bob hustled to find one from another dealer at the price I was willing to pay. Bob had a thurough knowledge of the product and understood the features that were valuable to me and the ones that weren't. Bob was literaly running to make sure I had all my paperwork ready so I could pick up my truck and get to my appointment on time. Bob Luttrell will be the first place I go when I'm looking for my next car or truck. More
I had a very pleasant experience at Toyota West. I was greeted and left alone to shop. When I was ready to talk to the salesperson and he was very helpful. He answered all of my questions and gave informa greeted and left alone to shop. When I was ready to talk to the salesperson and he was very helpful. He answered all of my questions and gave information that was very helpful in my choice. James Holland Is the person that helped me and I highly recommend you ask for him. More
I purchased a new 2011 Camry XLE from Bart Zimmerman and Jeremy Francis, both of them were extremely courteous and professional. They allowed me to get in and out with very little wasted time. They were bot Jeremy Francis, both of them were extremely courteous and professional. They allowed me to get in and out with very little wasted time. They were both easy to deal with, not your typical sales people that try to sell you anything. They "LISTENED" and got me what I wanted at a fair price! I would reccommend these guys to anyone! More
I went to Toyota West looking for a good car and a good deal. I met Rusty Wilson first on the phone, then in person. He went above and beyond to try and get me a good deal on an up side down trade in. He w deal. I met Rusty Wilson first on the phone, then in person. He went above and beyond to try and get me a good deal on an up side down trade in. He worked with me until he could get me in the right car for the right payment...with no money down. I hope you know you found a great salesperson and an even better man when you hired Rusty. He really cares about his customers and made me feel like I had truely met a friend that day. I wasnt happy about my situation with my car...owing more than it was worth...and I was upset. He made me feel better by telling me everything I needed to know about the financing, the trade value, and all of my options. He gave me all the facts straight up...! He put me in the right car for the right price. Not only that, there were some additional items needed to obtain and install..and he got to working on them right away! I will most definetly visit this dealership again when it comes time to trade-in. Until then, I would recommend Rusty Wilson and Toy West to all of my friends an co-workers. Keep up the good work Rusty! More