Toyota West

Had a great experience working with the folks at Toyota West. Great Customer service. Matt Harris was a pleasure to work with. Car had a few scratches that the body shop fixed and did an outstanding job. W West. Great Customer service. Matt Harris was a pleasure to work with. Car had a few scratches that the body shop fixed and did an outstanding job. Would definatley recommend and do business with them again! More

Great Service. Jimmy and Nick worked together to get the vehicle I wanted with all the features I desired. I had previously purchased my Matrix from Toyota West. I have had all my car maintenance handled vehicle I wanted with all the features I desired. I had previously purchased my Matrix from Toyota West. I have had all my car maintenance handled here, also. Everyone is friendly and professional and very informative.This is a really good car dealership. Peggy Janine Pell More

We have purchased two cars from Bart in the past three months. He has been nothing but professional, up front, honest, and responsive. He is patient when answering questions and uses no high pressure sa months. He has been nothing but professional, up front, honest, and responsive. He is patient when answering questions and uses no high pressure sales techniques. I have never had a better car buying experience. I've left dealers in the past wondering if they "got me" or not, but I am confident with Toyota West and Bart that I got a great price on a great car and will continue to receive great service. More

This experience was great from the sales assoc. down to the dealership. I talked to the sales assoc. prior to my visting the dealership and everything he quoted was accurate. He was waiting on us when we the dealership. I talked to the sales assoc. prior to my visting the dealership and everything he quoted was accurate. He was waiting on us when we arrived and we test drove the vehicle, signed the papers and were home in less than 1.5 hours. We were thrilled!! There was absolutely no pressure and he was a delight to work with. We'd definitely seek him out on our next purchase. More

Upon arrival I was cheerfully greeted by the service provider. He explained the time it would take to complete the service and directed me to the waiting area. My vehicle was taken back to service area provider. He explained the time it would take to complete the service and directed me to the waiting area. My vehicle was taken back to service area a little prior to my scheduled appointment . The service was completed in less time than anticipated and I greatly appreciate the dealership keeping appointments on time. More

Felix was kind and efficient. He greated us as soon as we pulled in the garage. Although he was friendly he kept working throughout the check in process. The service did not take long. we pulled in the garage. Although he was friendly he kept working throughout the check in process. The service did not take long. More

First time purchase for my wife and I. Craig and other staff were easy to work with, very informative and we felt comfortable with everyone there. Traded in a Honda Civic towards the new purchase and Cra staff were easy to work with, very informative and we felt comfortable with everyone there. Traded in a Honda Civic towards the new purchase and Craig even called me to let me know I had left a wrench in the trade-in, and held onto it until the next time we made it back to the dealership. Little things like that go a long way. More

We had been searching a particular vehicle Tacoma and had previously visited Joseph Toyota in Dayton Oh the night before just a few miles from our home. We were not satisfied and would have just settled for previously visited Joseph Toyota in Dayton Oh the night before just a few miles from our home. We were not satisfied and would have just settled for the only Tacoma truck they had if they had been willing to take more than 200.00 off the sticker price. We were in the market to purchase not only one vehicle that night but 2 vehicles. We left unhappy not with the salesman but with the sales manager who was unwillingly to bargain if you may, a fair price. So when we left that dealership my wife and I stopped into the second choice dealership being a Ford, and purchased her a new 2011 Taurus. She was interested in an Avalon but after our experience wanted to purchase the Ford. I was dead set on my Tacoma truck. We called around to severaldealerships the next day and also out of state dealerships. We were able to locate what we wanted at Toyota West. The level of service we received from our salesman Bart Zimmerman and his sales manager Nick was sureal. We came to a fair price for the Tacoma and purchased it that night. To top it off our salesman even purchased us some great pizza for dinner. Kudos to the sales staff including the finance manager. A totally pleasant experience. More

Craig was very friendly as was the other employees involved. He did everything in his power to get us a fair price and made sure we liked the car. He also made sure we knew how all the functions in involved. He did everything in his power to get us a fair price and made sure we liked the car. He also made sure we knew how all the functions in the vehicle worked. He was a very likeable person. More

My sister recently leased a Toyota Camry from Toyota West and worked with Craig Wadding. She is extremely excited about her car and recommended I speak with Craig on my new car. I met Craig and have to agree and worked with Craig Wadding. She is extremely excited about her car and recommended I speak with Craig on my new car. I met Craig and have to agree, he is very knowledgeable and seems to go above and beoynd what most salesemen do to make sure I am comfortable with the purchase. I am not able to buy at this time but know that when I am, I will be back to meet with Craig and buy a Rav4. I also highly recommend Craig and Toyota West. You guys rock! More