Toyota West
Columbus, OH
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Bart Zimmerman was our salesman when we bought our new Sienna. He was fantastic. Bart answered all of our questions and spent a long time explaining all of the features on the van. We moved over from Hond Sienna. He was fantastic. Bart answered all of our questions and spent a long time explaining all of the features on the van. We moved over from Honda to Toyota with this van, and we were skeptical about making the switch. Bart was honest without being pushy and he made himself available to answer more questions when they came up. They gave us a great deal on our trade in and a fair price for the new Sienna. When we finally made our decision, Bart stayed late to help us close the deal. We have been to Toyota West before, to replace a tail light on our Tundra, and everyone in the service department was fantastic. More
This was my first experience at Toyota West and my salesperson was Bart Zimmerman. All I can say is wow, what a fantastic salesperson. He took his time to explain everything I needed to know about m salesperson was Bart Zimmerman. All I can say is wow, what a fantastic salesperson. He took his time to explain everything I needed to know about my new Corolla I purchased. His professionalism was very admirable. I visisted another Toyota dealership before returning to Toyota West and was sorry I did. It was a total waste of my time and the service left alot to be desired. The manager Bobby VanSickle and Finance Manager Marc Hilton were equally fantastic. Even though the place was hopping (they were really selling the cars) the attention I received was much appreciated. Bart, Bobby, and Marc - THANK YOU VERY MUCH!!!!! More
Was in previously with a friend who was working with Robert. When I returned to test drive a Venza, Robert was busy and Jeremy was more than happy to assist. He worked out prices for a buy on a certif Robert. When I returned to test drive a Venza, Robert was busy and Jeremy was more than happy to assist. He worked out prices for a buy on a certified vehicle and new vehicle and prices for a lease on a certified vehicle and a new vehicle. He explained how the lease worked and explained that I would have the option to buy at the end of the lease. Awesome service! Robert then took introduced me to Dan, the financial person, who explained every form that I signed. I never felt pressured or rushed. By the time I was finished with Dan, Robert had already transferred my belongings from my old vehicle to my new Venza. He also explained many of the features of the vehicle. I would definitely recommend Toyota West. More
Great salesman to work with and a very trustworthy dealership. If you need a new vehicle, look up Bart Zimmerman. He is very helpful and polite. dealership. If you need a new vehicle, look up Bart Zimmerman. He is very helpful and polite. More
I have been to Toyota West 3 times in the past 15 years and I have purchested two Avalon'a and one camery,I have been happy with all three cars and the service I received at Toyota West. My sales person M and I have purchested two Avalon'a and one camery,I have been happy with all three cars and the service I received at Toyota West. My sales person Matt Harris and Aaron Crumb are good men to work with.I will send others their and I will be returning again when I need a car. Yours truly Brenda Green More
This is a great company to work with. Everyone is helpful and friendly and Terry Johnson is an excellent salesman. We have purchased cars from him before and have always been very satisfied with all the grea and friendly and Terry Johnson is an excellent salesman. We have purchased cars from him before and have always been very satisfied with all the great attention we get from him. The manager also makes you feel like you are special and makes an effort to talk with you each time you are there. We have purchased many Toyotas and Toyota West is the best! More
My wife and I shopped our Toyota of choice between three different dealers, making visits to each one. None of the dealers and dealerships impressed us like Bart Zimmerman and Toyota West. From his knowledg different dealers, making visits to each one. None of the dealers and dealerships impressed us like Bart Zimmerman and Toyota West. From his knowledge of the car we were buying, to getting us the best deal, to treating us with absolute respect throughout the entire process, it made buying the car from Bart the easiest decision we could've made. We've always had a negative experience buying cars, always feeling like we were pressured or that we couldn't trust the salesman or the dealership. But even as we walked away (TW was our first stop in the car buying process), there was never a moment of pressure. But Bart stayed in touch with me over the next couple of days, answering many of questions and doing some of the legwork for me and so when I was ready to buy the car, I called him up, and he had it ready and waiting for me before I got back to Toyota West. We appreciated all the extra effort on his part and you will too. And you'll notice the difference, you'll notice immediately he's there to help you as you buy a car. You won't find a better person to buy a car from than Bart. That's what it came down to for us. More
First of all, I have to go back to the first experience with Dean. Three weeks ago my wife and I were driving around to look at cars and I saw the car of my dreams - an FJ Cruiser. We drove into the lot an with Dean. Three weeks ago my wife and I were driving around to look at cars and I saw the car of my dreams - an FJ Cruiser. We drove into the lot and the next thing we know, Dean is there ready to answer questions and take us for a test drive. Very kind and helpful all the way to the sale. I have to say the nicest salesman I had ever met. And then, dumb mistake #1 - I left my house and office keys at the dealership. My wife and I were on the way to an anniversary dinner, so Dean drove all the way to my house to drop off the keys so they would be there when we got home. Then, two weeks later, dumb mistake #2 - I inserted one of the back headrests backwards and it got stuck. Once again, Dean came to the rescue. Did everything he could to make it right even though it was my mistake. Had to have the whole seat taken apart but he made sure I was made comfortable during the wait. He is a terrific guy and goes well beyond what is just necessary. He really cares about the customer as a person and a friend. More
They worked very well with me to get me what I want and for a price that was right. I was very pleased with how they made me feel as if I was there only costomer at the time and did every thing that they for a price that was right. I was very pleased with how they made me feel as if I was there only costomer at the time and did every thing that they could to make my buying experiance one of the best that I have ever had. More
Terry Johnson can always be counted on to take care of business. He has sold me multiple cars and each experience has been great. Nick and Lee were also very knowledgeable and professional. I would defin business. He has sold me multiple cars and each experience has been great. Nick and Lee were also very knowledgeable and professional. I would definately go back to Toyota West. More