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Toyota West

Columbus, OH

4.7
1,779 Reviews

1500 Auto Mall Dr

Columbus, OH

43228

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Showing 1,779 reviews

January 02, 2012

I only went to TOYOTA WEST, to test. Jeremy Frances stepped right in and was the best. I was a nervous wreck! He did his best to make me feel as ease . I knew it was what I needed. I was just nervous. More

by jadele2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT SMART AND JEREMY FRANCIS
January 01, 2012

Will did an excellent job and everyone in the dealership was great to work with. I have already recommended both Will and Toyota West to a friend of mine who is looking to buy a 4Runner. More

by hilton
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Will Gillis
January 01, 2012

I wanted a personal approach, not emails, straight talk, and a price that matched internet sales portals. Bart and TW did very well on all counts. I bought a Prius V (model 3) and have been very pleased w More

by dgvander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Zimmerman
December 30, 2011

Purchased a new scion with my son in november. All went well, Terry Johnson was the sales person. I also was looking for a new vehicle. Terry worked hard trying to find all the options on it I wanted but i More

by 33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
terry johnson
December 30, 2011

My husband and I came to this dealership as a response to an auto trader offer. When we arrived Matt was very professional and personable. He was very patient and listened to our needs. Although we are recei More

by jrichendollar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Harris
December 30, 2011

I found the team at Toyota West to be very friendly and helpful. They were not high pressure and yet handled every question quickly and efficiently. I would recommend them to anyone looking for a new car More

by scottmonica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Gillis, Bobby Van Sickle, Cliff Curtis
December 28, 2011

We are not fans of car salesmen - but Terry definetly changed our opinion. He was efficient, accomodating and very diligent in ensuring we had an amazing customer service experience that in the end, del More

by ebfortune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
December 28, 2011

We were searching for a newer used car and had purchased a Corolla from Toyota West in the past so we knew that their selection and service was excellent. We found a used car online and I contacted and spok More

by Huckle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thomas and Gary Beck
December 28, 2011

just drove home in my new Tacoma. Will was great even though it was really busy he made me feel well taken care of. Bobby got me the best deal. I will definitely recommend them to anyone. More

by l2ac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
will and bobby
December 26, 2011

Toyota West gave me a great price on both my trade in and a new Toyota Highlander. Even financing was better than I expected. They found the exact car I was looking for and trucked it in for me. I am very More

by arthurpolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Zimmerman
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