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Toyota West

Columbus, OH

4.7
1,782 Reviews

1500 Auto Mall Dr

Columbus, OH

43228

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Showing 1,782 reviews

January 02, 2012

I enjoyed the entire experience. Everyone was very knowledgable and friendly. I walked away very satisfied? I also believed that my salesman was honest and sincere and worked with me on pricing and More

by Lindacultice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
January 02, 2012

The salesperson, Chad Sothard, that I dealt with for the purchase of a used Prius was an overwhelmingly pleasant experience. Toyota West is extremely professional in every aspect of the car buying process. More

by topherburk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sothard
January 02, 2012

We were able to get a great price on our new Toyota Tundra, and Toyota West had the biggest selection of Tundras in Columbus. Wayne Williams was a great salesman. He was informative and honest with u More

by ebennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Williams
January 02, 2012

I only went to TOYOTA WEST, to test. Jeremy Frances stepped right in and was the best. I was a nervous wreck! He did his best to make me feel as ease . I knew it was what I needed. I was just nervous. More

by jadele2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT SMART AND JEREMY FRANCIS
January 01, 2012

Will did an excellent job and everyone in the dealership was great to work with. I have already recommended both Will and Toyota West to a friend of mine who is looking to buy a 4Runner. More

by hilton
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Will Gillis
January 01, 2012

I wanted a personal approach, not emails, straight talk, and a price that matched internet sales portals. Bart and TW did very well on all counts. I bought a Prius V (model 3) and have been very pleased w More

by dgvander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Zimmerman
December 30, 2011

Purchased a new scion with my son in november. All went well, Terry Johnson was the sales person. I also was looking for a new vehicle. Terry worked hard trying to find all the options on it I wanted but i More

by 33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
terry johnson
December 30, 2011

My husband and I came to this dealership as a response to an auto trader offer. When we arrived Matt was very professional and personable. He was very patient and listened to our needs. Although we are recei More

by jrichendollar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Harris
December 30, 2011

I found the team at Toyota West to be very friendly and helpful. They were not high pressure and yet handled every question quickly and efficiently. I would recommend them to anyone looking for a new car More

by scottmonica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Gillis, Bobby Van Sickle, Cliff Curtis
December 28, 2011

We are not fans of car salesmen - but Terry definetly changed our opinion. He was efficient, accomodating and very diligent in ensuring we had an amazing customer service experience that in the end, del More

by ebfortune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
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