
Toyota West
Columbus, OH
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I have purchased the last four cars I've owned from Toyota West. This includes my most recent purchase this past weekend. I'm a repeat customer because of their customer service in the show room and th Toyota West. This includes my most recent purchase this past weekend. I'm a repeat customer because of their customer service in the show room and the service department. My sales associate, Bart Zimmerman, is the best asset they have. His dedication to his customer is paramount. Bart's knowledge of the cars was limitless. He made sure that I understood the features of the audio system and answered all of my questions before I drove the new car off the lot. No pressure what so ever. I plan to refer my friends who are in the market for a Toyota to Mr.Zimmerman. More
everyone was very helpful and listen to what i was asking and made it very easy to satisfy me completely. picked out what i wanted and no one presured me into buying something i did not want. and made it very easy to satisfy me completely. picked out what i wanted and no one presured me into buying something i did not want. More
I was in the Toyota West Store on Monday the 16th and Bobby Vansickle helped me. I also worked with Mike Schroeder. I was looking for a smaller SUV when Bobby mentioned the RAV4. I test drove the car and Bobby Vansickle helped me. I also worked with Mike Schroeder. I was looking for a smaller SUV when Bobby mentioned the RAV4. I test drove the car and loved it. Bobby and Mike went out of their way to help me find a payment I was happy with and the RAV4 did it. I would definately recommend Bobby and Mike to all my friends and family. They were beyond helpful. Casey Vesely More
I found it to be the most pleasant car buying experience I found it to be the most pleasant car buying experience I have ever had. Terry was very helpful in getting Me the car I wanted. There was no hagg I found it to be the most pleasant car buying experience I have ever had. Terry was very helpful in getting Me the car I wanted. There was no haggling or pressuring what so ever. He even went so far as to have the RAV4 brought up from Kentucky. I have to say I was very pleased with the whole experience. I would buy my next car from Terry. Thank You, Margie H. More
Terrific service. Matt Harris made my experience very easy. He made me feel comfortable right away and was very straightforward from the beginning to the end of the process. I'd highly recommend him to f easy. He made me feel comfortable right away and was very straightforward from the beginning to the end of the process. I'd highly recommend him to friends or colleagues. More
Brian was exceptionally nice to me from the start of my experience at the dealership. He walked me through everything I needed to know, and answered all of my questions thoroughly. He made my awful exper experience at the dealership. He walked me through everything I needed to know, and answered all of my questions thoroughly. He made my awful experience of trying to trade off my car way more bearable than other sales representatives I had encountered. I would definitely recommend any of my friends and family to work with your dealership when purchasing a new vehicle. Thanks so much! More
I thought the dealership was fair with their negotiations and the Brian was a great help. I appreciated his non-salesy approach. Will definitely reach back out him for my next purchase. and the Brian was a great help. I appreciated his non-salesy approach. Will definitely reach back out him for my next purchase. More
Will was so very nice and knowledgeable about the car i wanted, and he didn't pressure me like most salesmen at other places. This had made the second time i was there, the first time i had gotten a used c wanted, and he didn't pressure me like most salesmen at other places. This had made the second time i was there, the first time i had gotten a used car, this time i upgraded to a new car. Everyone that i came in contact with was nice and polite. I will tell everyone about the good experience i had and will recommend Toyota West to everyone and most of all i will recommend Will to be their salesmen. And i will return in the future..... More
This was our first visit to Toyota West. We did view the dealerships web site. After checking out the inventory list my husband called the dealership spoke to Terry Johnson, told him what we were looking dealerships web site. After checking out the inventory list my husband called the dealership spoke to Terry Johnson, told him what we were looking for. When we arrived the next day the car we inquired about was sitting in front of the service area waiting for us to test drive the car. We had wonderful service. Thanks, Ronald & Julie Eastman More
I had a great experience leasing a car at Toyota West. The salesman who took care of me, Jimmy, was very helpful, knowledgeable and willing to work with me to find the best deal. Thanks! The salesman who took care of me, Jimmy, was very helpful, knowledgeable and willing to work with me to find the best deal. Thanks! More