Toyota West

Everyone from our salesman, to the new car sales manager, to the finance person that did our loan, were courteous, friendly, knowlegable, and very helpful in every step of our new car buying experience. Tha to the finance person that did our loan, were courteous, friendly, knowlegable, and very helpful in every step of our new car buying experience. Thank You More

I purchased a new Toyota from Toyota West in January of 2011 and my experience was exceptional. Truly this was the best car buying experience I've ever had. Terry our sales associate listened to our need 2011 and my experience was exceptional. Truly this was the best car buying experience I've ever had. Terry our sales associate listened to our needs and went out of her way to help us find the right vehicle. She was never pushy and always responsive. Negotiations were friendly, not contentious and in the end I feel we got a very fair deal. Lee in finance explained all the available programs from the dealer and dealership but at no time did we feel pressured to buy anything extra. He was also able to get us a great rate that beat our pre-qualified financing. All-in-all a very positive experience. More

I purchased my last Toyota Corolla from this dealer and I was impressed with the customer service I received in 1999. The professionalism, attention-to-detail and candor of the employees were top notch! Ev was impressed with the customer service I received in 1999. The professionalism, attention-to-detail and candor of the employees were top notch! Everyone was very friendly and you can feel the genuine concern for selling a quality product. I will definitely recommend this dealership to others. I even received a phone call from Mr. Will Gillis the next day just to ensure I didn't have questions. Kudos on a job well done! More

Matt was a great Sales person. I would recommend him to everyone! The prices are excellent and the customer service is one of a kind. everyone! The prices are excellent and the customer service is one of a kind. More

My mother has bought two new cars in the last five years and has never really been fully satisfied with her vehicles. She is very involved with all of her grandchildren and needed something that would fit a and has never really been fully satisfied with her vehicles. She is very involved with all of her grandchildren and needed something that would fit all of the kids and their booster seats, without feeling cramed together. I suggested we go look at Camry's. So she called your store and spoke with a wonderful man, Bart Zimmerman. He invited us to come look at the vehilces with no pressure to buy. So my mother and I packed up the three kids and drove to meet Bart. He was the kindest sales man we have ever meet. He was very informative about the vehicles and made us feel comfortable. He took us to the parking lot and told her to choose whatever color she wanted to test drive. My mom decided to go with a light green. We piled the kids in the car and off we went. I could see the joy in my moms face as soon as she sat in the car. When we returned there was Bart waiting for us with a smile. My mom decided to get the car. Just two hours later she was driving off the lot in her new 2012 Camry. My mom calls me everyday and thanks me for taking her to your store. She is so happy that she bought this car and swears she will never buy anything other than a Toyota. The car is wonderful and pretty much sold itself, however it was the sales man, Bart, who sealed the deal. He was very kind, informative, and didn't freak out when my kids were climbing in and out of the showroom vehicles. He never made us feel pressured to buy and that meant alot to us. Your company not only makes great cars but more importantly your company has a great sales men! Thank you! More

Jimmy was a great salesman to work with. He found the exact car I wanted in another state. He then worked out a good deal, and general manager Jeremy Francis stepped in and made it even better! I would exact car I wanted in another state. He then worked out a good deal, and general manager Jeremy Francis stepped in and made it even better! I wouldn't hesitate to recommend this dealership to anyone. More

Terry Johnson was extremely helpful during the purchase of the vehicle as well as afterwards. He went through the entire vehicle showing every feature and took the time to answer all of our questions. He e of the vehicle as well as afterwards. He went through the entire vehicle showing every feature and took the time to answer all of our questions. He even brought the car inside the showroom so that my daughter would not have to sit in the freezing temperatures outside while viewing the vehicle. Finally, I have had some minor issues after the purchase with the vehicle, but Terry has been absolutely a delight to work with and helpful in every way to ensure that my problems are addressed thoroughly. Even the finance manager was extremely helpful and made sure the process went smoothly. Lee was completly honest and helped us choose the exact warranty coverage that would be appropriate for the vehicle. More

Michael Schoeder did a great job of providing me with an overview of my vehicle. He also demonstrated all of the features (inside and out). He was extremely helpful and patient as we went through all of t overview of my vehicle. He also demonstrated all of the features (inside and out). He was extremely helpful and patient as we went through all of the paperwork. Not only was he helpful but he has a good, friendly personality which made the entire purchasing experience a pleasurable one. More

Matt was so friendly and helpful!! Super professional, and he was willing to go the extra mile for us. We love Toyota West! He helped us find the right trade at the right price, and even rode with me to m and he was willing to go the extra mile for us. We love Toyota West! He helped us find the right trade at the right price, and even rode with me to my house to help get the title! He went above and beyond what anyone has ever done for us. Jeff and Marilyn Glynn More

I have purchased the last four cars I've owned from Toyota West. This includes my most recent purchase this past weekend. I'm a repeat customer because of their customer service in the show room and th Toyota West. This includes my most recent purchase this past weekend. I'm a repeat customer because of their customer service in the show room and the service department. My sales associate, Bart Zimmerman, is the best asset they have. His dedication to his customer is paramount. Bart's knowledge of the cars was limitless. He made sure that I understood the features of the audio system and answered all of my questions before I drove the new car off the lot. No pressure what so ever. I plan to refer my friends who are in the market for a Toyota to Mr.Zimmerman. More