
Toyota West
Columbus, OH
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It was a pleasure to work with the staff at Toyota West and our sales person Chad Sothard. We were very impressed with his knowledge and honesty. Best car buying experience ever!!Thank you! and our sales person Chad Sothard. We were very impressed with his knowledge and honesty. Best car buying experience ever!!Thank you! More
We felt comfortable working with Matt. He was very knowledgeable about the cars on the lot and very helpful in guiding my husband and I to what he felt we would like after we told him what we were loo knowledgeable about the cars on the lot and very helpful in guiding my husband and I to what he felt we would like after we told him what we were looking for. Matt was very professional with us and went above and beyond any other sales associate at other dealerships we had been to. We are very impressed with Toyota West and would not hesitate to recommend them to anyone, and if they are shopping for a used car we would definetly turn them in Matt's direction. More
Brian Frye and Tara from used finance were more than helpful and gave me the upmost respect. It was much appreciated and i would easily want to use their service again. helpful and gave me the upmost respect. It was much appreciated and i would easily want to use their service again. More
The salesman Bart was great, he answered all my questions and worked on the price and the vehicle I needed. Both Bart and the F & I person (Daniel Grunkemeyer) work quickly because I had to hurry to make an and worked on the price and the vehicle I needed. Both Bart and the F & I person (Daniel Grunkemeyer) work quickly because I had to hurry to make another appointment. Both of them were great. There were no high pressure sales which I was happy with. My entire experience was great and everybody was friendly and very helpful. I wanted to thank Bart for being such a good salesperson and not making feel like I was pressured. He is has such a great personnality that I felt very comfortable. I have to say I was really nervous, I have never purchased a NEW car as a single woman but worked in a dealership many years ago. Bart did make me feel much more relaxed about it. I have driven my new car for 3 days now and I love it. I have a Toyota Prius 2011. My friend is ready to buy one so I hope if she decides to buy one she will ask for Bart Zimmerman and have the same wonderful experience as I did. I hope my future dealings with this dealership will be as good as the purchase. More
During our recent visit to Toyota West, we had no intention of purchasing a vehicle at the time. We drove a Highlander that was on the lot just for "future reference". We talked with Bart Zimmerman intention of purchasing a vehicle at the time. We drove a Highlander that was on the lot just for "future reference". We talked with Bart Zimmerman after the drive who went over some of the financing and available rebates. There was absolutely no pressure which made the experience extremely comfortable. Since we keep our vehicles for years, we went home and made a list of the features and colors of the vehicle that we would have liked. We called Bart and within an hour, he had found EXACTLY what we were looking for. We picked it up three days later and have been thrilled with our new car and the whole experience. This is how a car-buying experience should be! Thanks to Bart for making this a very pleasant experience. More
Chad and Nick are awesome to work with, I know that they are working for me to get me the best deal. I ask for a number before I walk in and I walk out with the same number. That's the way I like to do bu are working for me to get me the best deal. I ask for a number before I walk in and I walk out with the same number. That's the way I like to do business. I told them what I wanted they found it and they made a sale and a very happy customer. I highly recommend Toyota West. More
Terry Johnson was a great salesman. Through our numerous visits and numerous vehicle changes, he was always informative and patient and low pressure, and we always managed to laugh. We really felt like he visits and numerous vehicle changes, he was always informative and patient and low pressure, and we always managed to laugh. We really felt like he cared to make sure we were satisfied with our decision and truly looked out for us. The vehicle they located for us had some scratches that weren't acceptable, and without us even seeing it, they located and got in another vehicle for us so that we would be satisfied. And the radio sounds great! More
I wanted to share with you, my fantastic experience at Toyota West. I was looking for a car for my wife and visited the used car section. I went into the office and was greeted by salesman Rod Winget. Toyota West. I was looking for a car for my wife and visited the used car section. I went into the office and was greeted by salesman Rod Winget. I must tell you that I have been buying cars for over 30 years and can honestly say that Rod has been the best salesman I have ever encountered when purchasing a vehicle. His desire to provide customer satisfaction is unmatched!!!!! When I entered the office, Rod greeted me with a genuine smile and took the time to understand my needs and concerns as well as providing me several options. I purchased a 2012 Dodge Avenger with only 1600 miles on it and at a very competitive price. Rod's attention to detail and follow up through the entire sales process left me with a high degree of satisfaction. I am in sales myself and have been for 25 years. It was very refreshing to be on the other side as a customer and treated with the same level of respect, kindness and concern as I try to provide my customers. Rod is a true professional and I highly recommend Rod Winget as the salesman you need to visit at Toyota West when you are in the market to purchase a vehicle. Thanks again Rod for all of your help. You are #1 in my book!!!!! Your new friend and customer, Marty Aellig More
I went in to see what the trade-in value was on my Camry because I have been wanting to sit up higher. I wasn't actually looking to buy or lease anything right now. Matt was such a good listener in terms of because I have been wanting to sit up higher. I wasn't actually looking to buy or lease anything right now. Matt was such a good listener in terms of zeroing in on what was important to me. He did a great job explaining the pros and cons of buying versus leasing. In the end, he showed us a vehicle that I fell in love with, making the decision to move forward now easy. More
The salesman was friendly without being pushy. He immediately found a vehicle that best met our needs by listening to what we wanted. We went to a couple of other dealers first and are so happy we f immediately found a vehicle that best met our needs by listening to what we wanted. We went to a couple of other dealers first and are so happy we found Toyota West. Rod Winget took care of us and we will go back to him and Toyota West for future needs. More