Toyota West

Bryan Clay was wonderful and very helpful. I am disappointed with Toyota themselves though. My 2020 highlander has a roof leak and they're saying it's not under warranty so it's not their prob I am disappointed with Toyota themselves though. My 2020 highlander has a roof leak and they're saying it's not under warranty so it's not their problem basically. This is a known issue that a recall was made for the rav4s of the same year. They had to have updated clips. This is the same problem with my car and I feel that this shouldn't be up to me to get fixed. I called Toyota customer service twice and they were of no help. I have always loved Toyotas and always owned them but I am incredibly disappointed with this situation. My car is supposed to be my forever car. But now it needs a $1450 repair that is happening because of manufacturing and nothing to do with me. I only wash my car every month or 2. More

I’m a return customer at Toyota West, they have been very helpful in finding me the vehicles I like. helpful in finding me the vehicles I like. More

We’re we’re good working They I bought three of them cars I'm happy I'm happy More

Chris Wells in Sales and Christopher in Service helped me when I had an issue on the highway and pulled into their location. They took care of me and treated me like family. when I had an issue on the highway and pulled into their location. They took care of me and treated me like family. More

Salesman Ken Johnson was amazing that made the process easy. I would recommend him to anyone. easy. I would recommend him to anyone. More

Service was great as usual. Eric did a great job in keeping me informed. He made sure everything I requested was taken care. Eric did a great job in keeping me informed. He made sure everything I requested was taken care. More

Good service and friendly competent staff. Bryan Clay did a great job of keeping me informed about origress Bryan Clay did a great job of keeping me informed about origress More

Hassan was recommended by family who he helped and created a strong bond with. He immediately knew the best vehicle I needed! He was very precise, knowledgeable about everything and passionate about T created a strong bond with. He immediately knew the best vehicle I needed! He was very precise, knowledgeable about everything and passionate about Toyota itself which most sales people do not think a woman is saavy or cares about the tech specs, which made the total experience. The last dealerships I got vehicles from did not even let me test drive or tour the actual vehicles, they threw one at me and focused on making a sale. The Rav 4 is hands down one of THE BEST vehicles I have ever driven , even over the BMW , but had the same luxe adds like the TDI Jetta . Hassan is also the TOP person I have bought a vehicle through, with the one in 2009 who was also great from Toyota in Muscatine, IA. More

The sales people were very polite and respectful. They kept us updated as the deal progressed. They kept us updated as the deal progressed. More

The men were very nice to me. If I could afford it, I would have all my work done at your dealership. If I could afford it, I would have all my work done at your dealership. More