Toyota West

The service that I received , considering the extenuating circumstances, went above and beyond my expectations. circumstances, went above and beyond my expectations. More

They found out that a mouse got in the hood built a nest and ate some of the wiring . The vehicle would not run good and there was many warning lights. I had the vehicle towed to Toyota West and they got t and ate some of the wiring . The vehicle would not run good and there was many warning lights. I had the vehicle towed to Toyota West and they got the vehicle repaired and back to me the next day. There service department all worked together to get my vehicle back. It runs like new know. I liked the system that kept me updated on the vehicle status. I also liked the free service and driver that took me home and took me back to the dealership. More

Service was done completely without any issues , had great assistance making decisions on car care great assistance making decisions on car care More

Bryan Clay was wonderful and very helpful. I am disappointed with Toyota themselves though. My 2020 highlander has a roof leak and they're saying it's not under warranty so it's not their prob I am disappointed with Toyota themselves though. My 2020 highlander has a roof leak and they're saying it's not under warranty so it's not their problem basically. This is a known issue that a recall was made for the rav4s of the same year. They had to have updated clips. This is the same problem with my car and I feel that this shouldn't be up to me to get fixed. I called Toyota customer service twice and they were of no help. I have always loved Toyotas and always owned them but I am incredibly disappointed with this situation. My car is supposed to be my forever car. But now it needs a $1450 repair that is happening because of manufacturing and nothing to do with me. I only wash my car every month or 2. More

I’m a return customer at Toyota West, they have been very helpful in finding me the vehicles I like. helpful in finding me the vehicles I like. More

We’re we’re good working They I bought three of them cars I'm happy I'm happy More

Chris Wells in Sales and Christopher in Service helped me when I had an issue on the highway and pulled into their location. They took care of me and treated me like family. when I had an issue on the highway and pulled into their location. They took care of me and treated me like family. More

Salesman Ken Johnson was amazing that made the process easy. I would recommend him to anyone. easy. I would recommend him to anyone. More

Service was great as usual. Eric did a great job in keeping me informed. He made sure everything I requested was taken care. Eric did a great job in keeping me informed. He made sure everything I requested was taken care. More

Good service and friendly competent staff. Bryan Clay did a great job of keeping me informed about origress Bryan Clay did a great job of keeping me informed about origress More