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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
411 Reviews

411 Reviews of Toyota Town of Stockton - Service Center

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November 30, 2023

I always receive the best service here at Toyota Town. Erick (service writer) is thorough and never tries to upsell services I do not need. I made an appointment and my car was ready within 90 minutes o More

by rick.enos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Toyota Town of Stockton responded

We are so happy that Erick is always able to take care of all of your needs and we're proud to have him on our team. We appreciate your loyalty to us and we hope to hear from you again! Regards, Jason Kim General Manager

November 29, 2023

I enjoyed each of service vist. They always take of my concerns. The service is always excellent. The customer service is great. More

by MJDavis74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Toyota Town of Stockton responded

It's wonderful to see that you always receive the service that you're looking for! We hope to see you again! Regards, Jason Kim General Manager

November 27, 2023

Very good service and excellent customer service Polite and courtesy. Vehicle ready at good time More

by rosie_izaguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Toyota Town of Stockton responded

We're more than happy to hear that your experience was nothing short of stellar. We hope to see you again! Regards, Jason Kim General Manager

November 26, 2023

Jackie always is always great and always makes me smile… love her and her customer service More

by ppitre45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Toyota Town of Stockton responded

It's wonderful to see that Jackie always provides you with an amazing visit! Can't wait to see you again! Regards, Jason Kim General Manager

November 22, 2023

I always appreciate that I'm respected as a person who, while not an auto technician, does have a brain. I feel I can ask questions and have them answered. Today I worked with Jonathan Craig. He was knowle More

by mary.wurl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Craig
Nov 26, 2023 -

Toyota Town of Stockton responded

Mary, Thank you for driving from Lodi to see us. We're lucky to have you as a valued customer and happy to see Jonathan took great care of you at your most recent visit. We hope your vehicle is treating you well and we look forward to continuing to take care of all your Toyota needs for years to come. Regards, Jason Kim General Manager

November 15, 2023

Rick the service advisor and Victor in parts have always put my needs or concerns with my Toyota Vehicles first. Great assets to Toyota Town !!! More

by alowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Toyota Town of Stockton responded

It truly makes us happy to see that Rick and Victor constantly provide you with an amazing service visit! We hope to see you again! Regards, Jason Kim General Manager

October 29, 2023

The technician is very knowledgeable and courteous. He is a good listener and does his job well. More

by Seraisgrandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Toyota Town of Stockton responded

We are so happy that you had a positive service visit! Please let us know if we can help you with anything else! Regards, Jason Kim General Manager

October 13, 2023

Friendly and good service. They have kept my 2006 Prius on the road. Eric Gomez has always explained what need to be performed on my car clearly. More

by Charlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Toyota Town of Stockton responded

Thank you for trusting us with your Prius, Charlotte! We love to hear Eric and our team always deliver the quality service you deserve. Until next time! Regards, Jason Kim General Manager

October 07, 2023

Thanks to Miranda and the Technicians for doing a great job servicing my 2016 Corolla. Awesome and honest people. Highly recommended to my family and friends. More

by ismael M.
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Miranda Loza
Oct 09, 2023 -

Toyota Town of Stockton responded

Thank you for trusting us with your Corolla, Ismael. We are lucky to have a wonderful team and so proud of Miranda for ensuring a 5-star visit. We look forward to providing you & your loved ones with excellent service in the future! Regards, Jason Kim General Manager

October 06, 2023

Great customer service. Eric G was very helpful and knowledgeable. Did not rush and was very patient as he helped . He called my warranty and took care of business. I was a More

by janieanchondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Toyota Town of Stockton responded

We love to hear you left a happy customer, Janiean! We're lucky to have Eric on our team and we're so proud of him for ensuring a quality experience. We look forward to providing you with excellent service again in the future! Regards, Jason Kim General Manager

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