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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
411 Reviews

411 Reviews of Toyota Town of Stockton - Service Center

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January 05, 2024

Rick Macias was my service rep. He’s very knowledgeable and answered my questions patiently and in terms I could easily understand. Also very organized because he my service appoint More

by Rtkim
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Toyota Town of Stockton responded

It's so nice to see that Rick took good care of your Venza! Feel free to call or stop by if there is anything else we can do for you. Thank you so much! Regards, Jason Kim General Manager

January 04, 2024

I know I can always count on Toyota Town for excellent service. This time they quickly found the problem with my car and had it fixed in a few hours. More

by Marianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Toyota Town of Stockton responded

Marianne, We are truly happy to see that our team always takes such great care of you! We look forward to working with you for many more years! Regards, Jason Kim General Manager

December 21, 2023

Rick Macias is a top notch maintenance representative. at Toyota Town Stockton. Rick will guide you through your visit painlessly and is very knowledgeable about every aspect of his job. More

by greggdavis32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Toyota Town of Stockton responded

It's a pleasure to see that Rick went the extra mile to provide you with a fantastic visit! We hope to see you again! Regards, Jason Kim General Manager

December 17, 2023

Professional and information given in a timely manner. They have made errors like any dealership, they are not infallible, but have been fair. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Toyota Town of Stockton responded

David, We are glad that you had an overall positive visit! Can't wait to see you again! Regards, Jason Kim General Manager

December 17, 2023

These guys are awesome, my go-to for Toyota service, great people and quick, friendly, convenient experience. Here’s seventeen more words to get past the goal or whatever More

by Ianadkins67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Craig
Dec 18, 2023 -

Toyota Town of Stockton responded

It's great to see that you had an amazing experience here with our service team! We hope to see you again! Regards, Jason Kim General Manager

December 14, 2023

The young lady who helped me was very nice and kind the facility was clean too More

by elizabethvizcarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Dec 15, 2023 -

Toyota Town of Stockton responded

It's great to see that you were impressed with our service and facility! We hope to see you again! Regards, Jason Kim General Manager

December 08, 2023

The Service team at Toyota Town of Stockton is second to none, quick, great first-class service. Richy Zepeda is very professional. More

by rreynoldsrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Toyota Town of Stockton responded

We are so happy that Richy provided you with an amazing service visit! We appreciate your business and we can't wait to see you again soon! Regards, Jason Kim General Manager

December 06, 2023

I am very satisfied with the service I received from the service department, everything was great, the vehicle was serviced in a timely fashion, in fact it was done earlier than expected. More

by killacilla56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the persons name
Dec 06, 2023 -

Toyota Town of Stockton responded

We are thrilled that you were impressed with our service team! Please let us know if we can help you with anything else! Regards, Jason Kim General Manager

December 05, 2023

ERIC WAS GREAT AND INFORMED ME ON WHAT MY CAR NEEDED. GREAT SERVICE EVERY TIME. I WILL COME BACK BECAUSE THE SERVICE IS PROF More

by samanthagrimes500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JONATHAN THERE ISN'T ENOUGH STARRS FOR HIM
Dec 06, 2023 -

Toyota Town of Stockton responded

Samantha, We're very happy to see Eric provided you with both 5-star service and communication. We will be sure to share your positive feedback with him and we are looking forward to seeing you at your next service visit. Hope your Toyota is treating you well. Regards, Jason Kim General Manager

November 30, 2023

Rick Macias is always friendly, knowledgeable, and efficient. He makes sure that all items are covered and our Rav4 is ready for the road. More

by Frosted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Toyota Town of Stockton responded

It's so nice to see that Rick always provides you with an amazing service visit! We hope to see you and your RAV4 again! Regards, Jason Kim General Manager

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