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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
411 Reviews

411 Reviews of Toyota Town of Stockton - Service Center

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February 14, 2024

Went in to get my brake fluid changed. Wait time wasn't long and i was out before i knew it. What keeps me coming back is the great service and the people there, hannah helped me out yest More

by mnick0017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Feb 15, 2024 -

Toyota Town of Stockton responded

It's wonderful to hear that Hannah and our service team got you back on the road in no time! Please let us know if we can help you with anything else. Regards, Jason Kim General Manager

February 11, 2024

Look for Eric, he will service your vehicle and return it to you quickly. Vehicle will be ready for use 👍👍👍 More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Toyota Town of Stockton responded

Rebecca, It's great to see that Eric got you back on the road in no time! Please let us know if we can help you with anything else. Regards, Jason Kim General Manager

February 01, 2024

We are very happy with the service department of Stockton Toyota. They always do a great job. More

by Rwhitmore2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda, Loza
Feb 01, 2024 -

Toyota Town of Stockton responded

We are pleased that you always have a positive service visit! We appreciate your loyalty to us and we hope to see you again! Regards, Jason Kim General Manager

January 31, 2024

No other place I would take my cars to. The people here are friendly and polite and everyone makes you feel like they really care about you and your car. Erick Gomez lets me know what is g More

by g.garza64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Blain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Toyota Town of Stockton responded

It pleases us to see that Erick always provide you with an enjoyable experience! Your business and time are much appreciated! We look forward to working with you again! Regards, Jason Kim General Manager

January 31, 2024

Service wait area was barren & dull along with musty smell permeating. Unclean restroom, poor lighting More

by Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jan 31, 2024 -

Toyota Town of Stockton responded

Hey Ramirez, I think you have us mixed up with another dealership. We've received many compliments about our showroom & service waiting area. It's bright & open and we offer free gourmet coffee too. Here's a link that shows the inside of our dealership. https://www.toyotaofstockton.com/virtural-tour-sales/ Regards, Jason Kim

January 29, 2024

Great service department, knowledgeable and patience group. I've been bringing my vehicles here since 2005 and have never been disappointed with their advice or service. A shout out to Rick, as alway More

by alUOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Toyota Town of Stockton responded

We are so happy to hear that Rick constantly provides you with an enjoyable service experience! Please never hesitate to let us know if you need anything. We hope to see you again! Regards, Jason Kim General Manager

January 29, 2024

I am grateful for Miranda’s prompt assistance and help during my recent visit. She was great! More

by Chelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Feb 01, 2024 -

Toyota Town of Stockton responded

Chelsea, We are so happy that Miranda provided you with an amazing visit! We hope to see you again! Regards, Jason Kim General Manager

January 27, 2024

This dealership has very knowledgeable staff which make owning this car great, no complaints here. More

by savila209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Toyota Town of Stockton responded

It pleases us to hear that you enjoy your service visits here with us! We hope to see you again! Regards, Jason Kim General Manager

January 25, 2024

The service department Rick Macias is the only reason we come here to service our car. He’s very professional and he explains everything that they will do or what my car needs. More

by vwexpert007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Toyota Town of Stockton responded

It's a pleasure to see that Rick and our service team provided you with a fantastic experience! Please let us know if we can do anything else for you! Regards, Jason Kim General Manager

January 10, 2024

Rick Macias is the best representative there. I always get stellar service when I take my car in. More

by Rav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Toyota Town of Stockton responded

It's wonderful to hear that you always receive the best service from Rick! We hope to see you back here again! Regards, Jason Kim General Manager

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