Toyota Town of Stockton - Service Center

Good easy service Good friendly service , Rick help me get my Tacoma taken care of right away. Waiting room was clean and and had good coffee. Ambience is really good. Good friendly service , Rick help me get my Tacoma taken care of right away. Waiting room was clean and and had good coffee. Ambience is really good. More

Great service! Eric Gomez was a great service representative. Friendly and thouroughly went over the service they provided me for my 10k service. Overall experience Eric Gomez was a great service representative. Friendly and thouroughly went over the service they provided me for my 10k service. Overall experience was a pleasant one. More

Customer service at it's best Erick was professional. Friendly. The customer service in this location is everything what my close friend told me. It was a quick visit for my first Erick was professional. Friendly. The customer service in this location is everything what my close friend told me. It was a quick visit for my first time car service and I liked it. Thank you. More

Excellent service This dealership is as professional as they come. I would recommend Toyota Town of Stockton to anyone interested in having their vehicle serviced. Than This dealership is as professional as they come. I would recommend Toyota Town of Stockton to anyone interested in having their vehicle serviced. Thank You Eric Gomez. More

2017 Toyota IA, 1st preventive maintenance a disaster I took my 2017 Toyota IA for its first preventive maintenance on 1/8/2018 and I noticed that the tires were not rotated according to the manual (lucki I took my 2017 Toyota IA for its first preventive maintenance on 1/8/2018 and I noticed that the tires were not rotated according to the manual (luckily I marked them b4 taking them into the dealer). Right after driving the car home, I noticed the engine running rough. I kept monitoring it. I heard a noise (that wasn't there before) coming from the engine. I have a video. I checked the oil level (I have a video). The engine oil dipstick indicates oil overfilled passing over the maximum mark. According to the manual an oil overfill can damage the engine. I have emailed Steve (Service Manager), Mark and Richy (Service Advisors) asking them to use due diligence in resolving this matter once and for all. I'm ready to exercise my Consumer Rights my filing a BBB and Department of Consumer Affairs (Automotive Repairs), Toyota complaint. You have been put on notice. Time is of the Essence. I expect a tow truck (at your expense) to take my car to Toyota Town to have it repaired. Steve and Jason Kim, I hope we can resolve this matter at this level and this is your opportunity to make this transaction whole. More

Great! Everyone is friendly. Makes you feel comfortable just like you're family. Everyone I've encountered has truly tried or gone above and beyond for me. Everyone is friendly. Makes you feel comfortable just like you're family. Everyone I've encountered has truly tried or gone above and beyond for me. More

Service Department Ever since Toyota of Stockton stopped soliciting service reviews, the customer service has deteriorated. My husband and I will drive to another deale Ever since Toyota of Stockton stopped soliciting service reviews, the customer service has deteriorated. My husband and I will drive to another dealer for our SUV and truck services to avoid Toyota of Stockton. More

Service Writer Entered building was immediately called over by Eric to assist with service order. Helpful with answers to many questions. Very pleasant experience. Entered building was immediately called over by Eric to assist with service order. Helpful with answers to many questions. Very pleasant experience. Auto mechanical service: drove from dealership to home..next day had to charge battery.. Called Eric and told to return vehicle for checking... with our battery charge, all ,so far, seems good. Will call for appointment to return for check-up if any further problems. More

Great service, was helped as soon as I walked in the door. Friendly, informative, polite, and didn't have to wait too long for a Saturday. service, was helped as soon as I walked in the door. Friendly, informative, polite, and didn't have to wait too long for a Saturday. More

good service the service was excellent and within the time limit i was given to finish the job. I will be coming back to have my car serviced when the time comes the service was excellent and within the time limit i was given to finish the job. I will be coming back to have my car serviced when the time comes More