Toyota Town of Stockton - Service Center

Excellent customer service Please recognize Rick as being a great service provider. He is always pleasant, accommodating and makes sure the job is done. We always ask for Rick w Please recognize Rick as being a great service provider. He is always pleasant, accommodating and makes sure the job is done. We always ask for Rick when scheduling our service appointments. More

Excellent service representatives! Had an issue regarding scheduling for service...called again and talked to Jackie (service rep.) she scheduled me right away, was friendly, polite and Had an issue regarding scheduling for service...called again and talked to Jackie (service rep.) she scheduled me right away, was friendly, polite and courteous. When I met her on the day of service she was very professional, courteous, polite, accommodating... when asked if I could speak to a manager regarding the issue I had with that other service representative who was discriminatory, she personally took me to the manager's office, had introduced me to the manager, gave a brief scenario regarding my issue then politely excused herself to give me and the manager privacy. I also thank the manager (my apology for not remembering his name) who took the time to listen and called Jackie back to tell her that she would be my contact every time I had to schedule for service; her business card with direct number was provided to me for future scheduling. I highly recommend both Jackie Torres and her manager for excellent service and professionalism...without you, Toyota Town of Stockton in Hammer Lane would have lost a valued customer. More

Excellent Service! Richie Zepeda is the best! He provides excellent customer service skills and goes the extra mile to assist in keeping our Pruis running safe fo Richie Zepeda is the best! He provides excellent customer service skills and goes the extra mile to assist in keeping our Pruis running safe for me and my family. Thanks Richie More

65,000 Service Summary I have to wait while my vehicle is being serviced. The service department does a great job of getting me in and out. Erick Gomez is very helpful in I have to wait while my vehicle is being serviced. The service department does a great job of getting me in and out. Erick Gomez is very helpful in the process. More

Service Marquis is always so helpful when I come when to get my car serviced. Never had a problem! He always gave me the correct info about what needed to be Marquis is always so helpful when I come when to get my car serviced. Never had a problem! He always gave me the correct info about what needed to be done to my car. More

oil change Marquis is a big help when it comes to get my vehicle service.. He brings a positive vibe to the workplace and always treat me with the most respect. Marquis is a big help when it comes to get my vehicle service.. He brings a positive vibe to the workplace and always treat me with the most respect. Great customer service.. More

Great Marquise helped me realize that my car only needed an oil change every 10,000 miles when I would get one every 5,000. I really liked working with him. Marquise helped me realize that my car only needed an oil change every 10,000 miles when I would get one every 5,000. I really liked working with him. More

Service Rick was a great help . Very prompt and answered all my questions I’d recommend Rick in service to all my fellow Toyota owners thanks again Rick Macia Rick was a great help . Very prompt and answered all my questions I’d recommend Rick in service to all my fellow Toyota owners thanks again Rick Macias More

Outstanding service at Toyota Town in Stockton I have been a customer of Stockton Toyota Town for over 20 years. I have bought two cars from them and I have had all my cars serviced with them. Thei I have been a customer of Stockton Toyota Town for over 20 years. I have bought two cars from them and I have had all my cars serviced with them. Their customer service is the best!! They are always polite, respectful, prompt, courteous and they do a great job servicing the cars and making you feel at home. I couldn’t be happier with them. More

Great service department and a great dealership They had me in and out in an hour and it is always great to get a free courtesy car wash. The service department is fantastic. If you decide to wait They had me in and out in an hour and it is always great to get a free courtesy car wash. The service department is fantastic. If you decide to wait for your vehicle the waiting area has all the amenities of Home. The staff are always very friendly. I love my Avalon and when I pick it up from the service department I know every detail is taken car of. More